The Oaks Hotel
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    The Oaks Hotel
    (9 reviews)
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    Company Reviews

    Working at The Oaks Hotel

    3.69 ratings in total
    5
    5
    4
    0
    3
    1
    2
    1
    1
    2
    100%
    Rate salary as high or average
    56%
    Employees recommend this employer to friends
    Work/Life balance
    3.4(9 ratings)
    Career development
    3.2(9 ratings)
    Benefits & perks
    3.0(9 ratings)
    Management
    3.2(9 ratings)
    Working environment
    3.4(9 ratings)
    Diversity & equal opportunity
    3.2(9 ratings)
    Ratings for The Oaks Hotel are shared as-is from employees in line with our community guidelines

    Reviews

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    5.0
    Front Office Night Manager
    May 2024
    Pyrmont NSW 2009Less than 1 year in the role, former employee
    One of the best companies to work for!
    The good thingsI oversee hotel operations during overnight shifts as a Front Office Night Manager. In addition to the previously mentioned duties, proficiency in the following software and systems is essential: Property Management System (PMS): Familiarity with the hotel’s PMS software for guest check-ins, reservations, and room assignments. Ability to troubleshoot PMS-related issues and train staff on its usage. Security Systems: Proficiency in monitoring security systems, including CCTV cameras, access control, and alarm systems. Respond effectively to any security alerts or incidents. Microsoft Office Suite: Comfortable using Microsoft Word, Excel, and Outlook for administrative tasks, reporting, and communication. Reservation Platforms: Experience with online reservation platforms (e.g., Booking.com, Expedia) to manage bookings and availability. Communication Tools: Proficient in email communication and handling inquiries promptly. Familiarity with phone systems and intercoms.
    The challengesI oversee hotel operations during overnight shifts as a front office night manager. In addition to the previously mentioned duties, proficiency in the following software and systems is essential: Property Management System (PMS): Familiarity with the hotel’s PMS software for guest check-ins, reservations, and room assignments. Ability to troubleshoot PMS-related issues and train staff on its usage. Security Systems: Proficiency in monitoring security systems, including CCTV cameras, access control, and alarm systems. Respond effectively to any security alerts or incidents. Microsoft Office Suite: Comfortable using Microsoft Word, Excel, and Outlook for administrative tasks, reporting, and communication. Reservation Platforms: Experience with online reservation platforms (e.g., Booking.com, Expedia) to manage bookings and availability. Communication Tools: I am proficient in email communication and handling inquiries promptly. Familiarity with phone systems and intercoms.
    1.0
    Manager
    Sep 2022
    Pure hell & disappointing
    The good thingsRecruitment process
    The challengesImpossible & unachievable demands by head off and Hotel Mgmt inadequate knowledge of the F&B structure of the business
    1.0
    Guest Services Agent
    Feb 2020
    1 to 2 years in the role, former employee
    Good to start up and learn something before moving to somewhere else, so many bosses
    The good thingsSome good staff member supporting, well trading and quite friendly environment.
    The challengesManagement is really bad, overload works
    5.0
    Chef
    Sep 2019
    3 to 4 years in the role, current employee
    Fantastic love everything thing about Oaks.
    The good thingsTerrific team. Great working environment. Plenty of encouragement.
    The challengesEvery day something different.
    5.0
    Bar Attendant
    Feb 2016
    1 to 2 years in the role, former employee
    Really enjoyable job
    The good thingsThe staff are great to work with
    The challengesKeeping some customers happy
    5.0
    Housekeeping Room Attendant
    Feb 2016
    1 to 2 years in the role, former employee
    Like work there with good and friendly people's
    The good thingsWork with different peoples as good team work
    The challengesTime with team work going fast!
    5.0
    Bistro attendant
    Oct 2015
    1 to 2 years in the role, current employee
    I am happy and greatful to be a part of Oaks
    The good thingsGood working enviournment .. Good people.. Good food and very good helpful and cooperatives managers. Frendly and loving.
    The challengesVery very busy, provide good service good quality and quantity of food.
    2.0
    Manager
    Oct 2015
    7 to 8 years in the role, current employee
    not a good place to work
    The good thingsnone
    The challengesa lot
    3.0
    Floor Staff
    Sep 2015
    Good boss with bad and non-reponsible managers, hard for the honest and hard worker
    The good thingsAverage pay, inexperience managers, good boss
    The challengesHard for career opportunities. Not for the place for best people in right place.
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