Talks the talk on Support & Culture but fails to deliver - Protect your mental health & read reviewsThe good thingsThe work itself was meaningful. Supporting participants to overcome barriers and move into employment was genuinely rewarding and seeing positive outcomes was the most fulfilling part of the role. The fortnightly ADO provided a necessary break, though it wasn’t enough to make the role sustainable for me.
The challengesWhile the role is promoted as offering a supportive culture, flexibility and strong wellbeing practices, this was not reflected in day-to-day experience. The work environment felt highly controlled, with restricted staff interaction, challenges accessing breaks and daily meetings that involved staff comparisons and communication that undermined morale.
Concerns relating to psychological safety and workplace wellbeing were raised in good faith with the Chaplain and senior management but were not consistently acknowledged or meaningfully addressed, ultimately contributing to my decision to resign.
The role is heavily KPI driven and predominantly administrative, with increasing workloads and limited support. There is a significant disconnect between organisational values and the lived staff experience. Vacancies for Eplus are now listed under The Salvation Army umbrella on SEEK, prospective applicants are encouraged to also review Employment Plus specific reviews for broader context.