Torrens University Australia
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    Torrens University Australia
    (49 reviews)
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    Company Reviews

    Working at Torrens University Australia

    4.049 ratings in total
    5
    27
    4
    11
    3
    2
    2
    2
    1
    7
    88%
    Rate salary as high or average
    80%
    Employees recommend this employer to friends
    Work/Life balance
    4.1(49 ratings)
    Career development
    3.9(49 ratings)
    Benefits & perks
    3.8(49 ratings)
    Management
    3.8(49 ratings)
    Working environment
    4.0(49 ratings)
    Diversity & equal opportunity
    4.2(49 ratings)
    Ratings for Torrens University Australia are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 49 reviews sorted by most recent
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    1.0
    Sessional Lecturer
    Mar 2026
    Sydney NSW 200014 to 15 years in the role, former employee
    Corporate cult machine that happens to have an education business meme, here for good (profits)
    The good thingsWorked with some nice and genuine people over the years
    The challengesTop down management burnout culture. No security or realistic opportunities for progression. Management fails to utilise skills and strengths of academic staff and is mainly concerned with budgets and profits Interpersonal fighting and intrigues with poor leadership and communications between teams. Cultish expectations and culture. Stopped receiving classes and was not made aware I had been made redundant until Payroll was calling me to ask me where to pay long service leave. Turns out they made me redundant on my birthday and no one felt to communicate that after well over a decade of service.
    5.0
    Director
    Sep 2024
    Brisbane QLD 4000
    A great time to be working here after a period of change.
    The good thingsWork life balance is amazing with hybrid options and first time I have felt I can switch off over weekend if I really need to. Good ability to focus on the right things, and student support is the priority. Culture is great and I feel I am listened to.
    The challengesNew university so some systems and processes are still developing which can mean things can be a bit manual.
    1 person found this helpful
    5.0
    Nursing Simulation Lab Coordinator
    Oct 2022
    Less than 1 year in the role, current employee
    Diversity, helpful people, good salary package and near to public transport.
    The good thingsFriendly and helpful working staff, in the heart of Melbourne City near the public transport. Love the environment and good salary package.
    The challengesTo much people to interact with, challenging working environment.
    1.0
    International
    May 2022
    Work here if you want to become mental and need experience
    The good thingsThere are few talent in junior roles international
    The challengesSeems like a family business
    4 people found this helpful
    1.0
    Lecturer
    Feb 2022
    Torrens is a third-rate university that even before covid relied upon online delivery along with international student enrollments. Being a private university, as long as you can pay the fees, you can be enrolled into a degree. Regardless if that is a good thing for everyone involved. Only work here if you don't have the qualifications and experience to work somewhere else.
    The good thingsI was the sole lecturer for my department, no one was watching when I clocked in and out. However when COVID arrived, there was very little support from management.
    The challengesStudents were mostly international students with no computer literacy skills or understanding of what is expected of them in completing a degree. That also showed very little interest in actually learning anything. There was only the 1 PC lab at the campus, it was used for all subjects that required it. There was no door, so the noise from two other rooms would make teaching difficult, along with, the univiting surrounds.
    8 people found this helpful
    1.0
    International
    Dec 2021
    3 to 4 years in the role, former employee
    No process, no respect for their team hard work, no value for the effort & contribution, totally like a family business and they put their own people up, that’s all
    The good thingsPolitics, games and no acknowledgement at all from managers.
    The challengesNot sure if executives and HR still can see work done by junior staffs who are working hard for company to grow the business. Is HR still active here or do get controlled by same managers??? There are few awesome people but nothing they can do as managers go up with their staffs hard work but they won’t take team together. Unprofessional managers
    1 person found this helpful
    1.0
    Customer Service Agent
    Nov 2021
    Less than 1 year in the role, current employee
    Started well but after leaning reality, would not recommend unless you just want a job that pays money.
    The good thingsPeople you work with are fantastic. Flexibility to work from home or office. You deal with students who are lovely and respectful.
    The challengesSoft management. Has no clear idea on what they are doing. No on going training. Management is there to get salary but has no interest in staff improvement or process improvement. They are not there when staff need them for support.
    8 people found this helpful
    5.0
    Customer Service Agent
    Aug 2021
    1 to 2 years in the role, former employee
    A positive and valued experience
    The good thingsGreat work environment and support from day one. Extensive training provided to ensure you can put your best foot forward. A positive and encouraging workplace allowing everyone to feel welcome and valued.
    The challengesConstantly learning and sometimes fast paced working environment made meeting targets and proving a higher level of customer service a challenge at times.
    2 people found this helpful
    5.0
    Learning & Development Business Partner
    Aug 2021
    current employee
    Love the passion of every employee. "Love what you do" is embedded into the culture
    The good thingsWonderful Team with a real emphasis on the "Be Good" value
    The challengesNo challenges to note so far
    2 people found this helpful
    5.0
    Organisational Development Business Partner
    Aug 2021
    1 to 2 years in the role, current employee
    Fun, dynamic and progressive workplace culture
    The good thingsThe best company culture I've worked in. Its fun, dynamic and progressive.
    The challengesNone. This company is great!
    5.0
    Student Services Advisor
    Jul 2021
    Less than 1 year in the role, current employee
    Highly recommended if you are looking for an opportunity to grow in your career and to be part of an amazing team.
    The good thingsThe main reason I love to work at Torrens University is the vision and values. As a growing university, there are rooms for growth to further shape the culture and improve the structure to impact our world. Apart from that, the other good things include: - Love the diverse and multicultural environment with equal opportunities for employees to pursue career growth. - Enjoyed the caring workplace culture and supportive environment. - Opportunities to pursue another qualification with the Tuition Reduction Benefit for staff
    The challengesAs a growing university and young organization, there are bound to be teething problems in terms of processes, systems, and management which can be challenging at times, but they are manageable with an open/agile mind and good attitude.
    1 person found this helpful
    5.0
    Sessional Lecturer
    Jul 2021
    3 to 4 years in the role, former employee
    Very Good
    The good thingsManagement & professional development
    The challengesGrows very Fast - Not overly suited for Individuals who are seeking cemented structure - rules - processes - its a vibrant - modern place
    5.0
    Student Support Officer
    Jul 2021
    3 to 4 years in the role, former employee
    Loving this place!
    The good thingsPositive experience and culture with a flexible working environment and a secure role in unsecure times.
    The challengesNone that i have experienced
    5.0
    Academic
    Jul 2021
    3 to 4 years in the role, current employee
    very exciting place to be
    The good thingsGreat company culture and lots of opportunities to grow internally
    The challengesAs its a new university sometimes things arent as smooth as desired but all in all a very exciting place to be
    4.0
    Industry Consultant
    Jul 2021
    Less than 1 year in the role, current employee
    So far I've felt really positive working here and do look forward to seeing those challenges being addressed.
    The good thingsFlexible working arrangements; Very friendly and supportive teams; Innovative professional development for employees
    The challengesSome areas should be more defined with standard guidelines and procedures for increased consistency and reduced confusion; Offer paid mat leaves
    5.0
    Student Services Officer
    Jun 2021
    current employee
    Amazing culture led by caring and effective leaders
    The good thingsGreat working environment with leaders who care for their staff and demonstrate this in real ways. Offers flexibility and the ability to work from home. Diverse culture, discounted education opportunities and a great learning environment
    The challengesHaven't had any challenges so far
    5.0
    Senior Customer Service Agent
    Jun 2021
    current employee
    The best company I have ever worked with!
    The good thingsI love the positive culture, the amazing employee experience and the sense of meaning within the company. I really enjoy the perks provided by the company in which the one appealing to me the most is the massive discount for you to study something related to your career goals. This company is very agile and proactive which suits my personal needs and goals.
    The challengesIts agility to manage projects, which for me is not a challenge but for people with different skills sets or a more settled mindset, would be a challenge
    5.0
    Student Services Advisor
    Jun 2021
    1 to 2 years in the role, current employee
    Great team culture that supports you
    The good thingsGreat team culture, positive outlook and feels good to supporting students
    The challengesCan be a challenge with things changing all the time!
    5.0
    Administration Role
    Apr 2021
    Less than 1 year in the role, current employee
    Great Culture & Supportive environment
    The good thingsGreat Culture across the university, very supportive and friendly environment. Settled in immediately into my respective teams and everyone was incredibly welcoming.
    The challengesI haven't come across any!
    5.0
    Executive Assistant
    Mar 2021
    Less than 1 year in the role, current employee
    Excellent
    The good thingsI have recently been onboarded, and to say that it was the best & most efficient interview to offer process is an understatement. The culture across the organisation is amazing, I immediately settled into my respective teams and felt incredibly welcomed upon my arrival. The work is what I desired & the culture is a great bonus. Highly recommend this workplace.
    The challengesN/A - I have yet to come across any difficulties.
    5.0
    Senior lecturer
    Mar 2021
    3 to 4 years in the role, former employee
    A great place to be
    The good thingsGreat facilities and really love working with the team here, the staff here are student focused
    The challengesA lot of the time we are doing tasks outside of our roles
    4.0
    Academic Services Officer
    Mar 2021
    3 to 4 years in the role, current employee
    Great company direction focused on student success
    The good thingsFeel like we are heading in the right direction great to be a part of something that’s growing
    The challengesA few teething issues along the way communication can be slow
    1 person found this helpful
    5.0
    Student Administration
    Mar 2021
    1 to 2 years in the role, current employee
    A fun and supportive atmosphere
    The good thingsLove the culture and everyone is passionate about helping students
    The challengesSometimes things can change with little warning
    1.0
    Lecturer
    Oct 2020
    1 to 2 years in the role, former employee
    Steer clear!
    The good thingsStudents were great
    The challengesIncompetent management. Pay that was below awards. Unrealistic work expectations. No support from anyone.
    6 people found this helpful
    5.0
    Customer Service Agent
    Sep 2020
    Less than 1 year in the role, current employee
    Great place to work
    The good thingsGreat culture and amazing team.
    The challengesFast paced at busy seasons but manageable and you will be recognised for your hard work.
    5.0
    Clinic Manager
    Sep 2020
    Less than 1 year in the role, current employee
    I am so grateful to have a job that is so rewarding. It provides so much personal satisfaction and purpose for me.
    The good thingsComing to work is so uplifting. There is an amazing group of people working together to achieve common goals at Torrens.
    The challengesThere have been no challenges so far.
    5.0
    Campus Director
    Sep 2020
    Very positive and welcoming University environment
    The good thingsVery supportive environment, diverse and collegial. Variety of work
    The challengesVery fast pace, learning key contacts in a dispersed campus
    5.0
    Lecturer
    Aug 2020
    1 to 2 years in the role, current employee
    Fantastic place to work.
    The good thingsGreat culture and team environment! One of the best places i have ever worked for!
    The challengesCan be challenging at times but I have been really enjoying the experience so far
    5.0
    Customer Service Agent
    Aug 2020
    current employee
    Nothing you would expect from a typical contact center!
    The good thingsExcellent on the job training, very supportive and approachable management and a very relaxed work atmosphere
    The challengesIt takes a while to wrap your head around all the policies, forms, points of contact and guidelines to get things done, but that is simply the nature of the role.
    5.0
    People and Culture
    Jul 2020
    Less than 1 year in the role, current employee
    Supportive, inclusive and uplifting place to work alongside inspiring people
    The good thingsGreat people from varied industries and fields working towards the same goals, rewarding work outcomes, walking the talk when it comes to values, innovative, additional learning a focus, regular recognition and achievements celebrated
    The challengesComplex business structure, very fast paced and dynamic, young and new organisation still finding their identity
    1 person found this helpful
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