Transport for NSW
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    Transport for NSW
    (230 reviews)
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    Company Reviews

    Working at Transport for NSW

    3.1230 ratings in total
    5
    54
    4
    48
    3
    39
    2
    43
    1
    46
    93%
    Rate salary as high or average
    57%
    Employees recommend this employer to friends
    Work/Life balance
    3.7(230 ratings)
    Career development
    3.0(230 ratings)
    Benefits & perks
    2.7(230 ratings)
    Management
    2.7(230 ratings)
    Working environment
    3.0(230 ratings)
    Diversity & equal opportunity
    3.6(230 ratings)
    Ratings for Transport for NSW are shared as-is from employees in line with our community guidelines

    Reviews

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    1.0
    Investigations Officer
    Mar 2026
    Macquarie Park NSW 21136 to 7 years in the role, current employee
    An unsupportive work environment
    The good thingsExcellent pay compared to other sectors I considered this to be a dream come to true to work at Transport. Working with an excellent group of seasoned professionals with exceptional camaraderie amongst peers, however in the last two and a half years there have been changes in leadership and organisational restructure. I would not recommend to anyone under current leadership group.
    The challengesIn recent years, the investigations area has deteriorated and is now being managed by people who have little to no understanding of investigation processes. It has been very sad to watch Environment of significant psychosocial stress amongst colleagues. Unsupportive work environment
    1.0
    Learning and Development Role
    Mar 2026
    Petersham NSW 20497 to 8 years in the role, current employee
    Management lacks clear direction and leadership, resulting in a frustrating work environment.
    The good thingsFlexible working conditions
    The challengesUnfortunately, my experience has been frustrating due to ineffective leadership and a lack of support from management. Decisions often seem reactive rather than strategic, and there is little clarity around goals or long-term direction. This creates constant uncertainty and inefficiency. Employees are frequently left without the tools, guidance, or backing needed to succeed. Concerns raised to management are not meaningfully addressed, and accountability at the leadership level appears limited.
    4.0
    School Crossing Supervisor
    Mar 2026
    Newcastle NSW 23003 to 4 years in the role, former employee
    Very supportive workplace.
    The good thingsThe way I was so well supported by work and colleagues when I faced challenges and incidents on the crossing, and when I had health challenges
    The challengesThe challenges came from outside the department, on the crossing. Drivers can be so selfish and the work has a high element of risk.
    2.0
    Project Engineer
    Nov 2025
    Grafton NSW 2460Less than 1 year in the role, former employee
    Limited Opportunities in a Politically Driven Workplace
    The good thingsGood Salary and Work life balance.
    The challengesGraduates and even more experienced individuals often face limited learning opportunities, with politics and favoritism sometimes taking precedence over hard work. Small town gossips.
    1 person found this helpful
    5.0
    Trainee Diver
    Jun 2025
    Marrickville NSW 2204Less than 1 year in the role, former employee
    Great feed back and helpful
    The good thingsA change of career looking to further my qualifications, To be more involved with community.
    The challengesI enjoy all aspects of different opportunities.
    1.0
    Governance
    Jun 2025
    Sydney NSW 2000Less than 1 year in the role, former employee
    No support for contract workers
    The good thingsFriendly colleagues, nice offices
    The challengesNo support for contract workers. Poor ergonomic set-up. Managers not concerned with welfare of employees. Difficult to make progress with high levels of bureaucracy blocking delivery of projects, leading to impossible outcomes.
    3 people found this helpful
    1.0
    Project Engineer
    May 2025
    Broken Hill NSW 2880Less than 1 year in the role, former employee
    wasting professional career
    The good thingsfriendly peers, better opportunities to training
    The challengesnon cooperative management taking useless decisions.
    4.0
    School Crossing Supervisor
    Mar 2025
    All Sydney NSW1 to 2 years in the role, former employee
    Good place to work but hours can either be a blessing or a cure.
    The good thingsThere were not long hours and the support was very good. I really enjoyed being a friendly face to the children that would use the crossing.
    The challengesMoved around a lot. Had an unpleasant encounter with an unsavoury stranger that put me off the job.
    3.0
    Operations Manager
    Jun 2024
    Tamworth NSW 2340
    Really good
    The good thingsThe TfNSW team as a whole
    The challengesGetting stuff done in a timely manner.
    2.0
    Java Developer
    Jul 2023
    Parramatta NSW 21503 to 4 years in the role, former employee
    Mixed feelings. Good in the past but current structure is way confused. Highly salaries though.
    The good thingsFlexible/Hybrid ways of working
    The challengesMicro-management & lack of internal well defined processes
    2 people found this helpful
    1.0
    Project Engineer
    May 2023
    Sydney NSW 2000current employee
    Red Tape and Toxic Culture
    The good thingsBig infrastruce projects
    The challengesRed Tape Toxic Culture No Accountability Silos No Organisation No Systems
    11 people found this helpful
    1.0
    Team Leader
    Apr 2023
    Southern Highlands & Tablelands NSWLess than 1 year in the role, former employee
    Soul Destroying
    The good thingsPeer support, Salary, flexible working
    The challengesManagement is too focused on maintaining a WOKE culture than actually ensuring that services are being delivered correctly, lawfully and IAW expected standards and processes. If your are not considered to be embracing the expected cultural standards you will be cancelled.
    20 people found this helpful
    4.0
    Procurement
    Feb 2023
    1 to 2 years in the role, current employee
    Good people doing meaningful work
    The good thingsReally motivated and intelligent staff who care about deliver great solutions for the people of NSW
    The challengesLOTS of work on. Too many projects on at the same time. Transport is so large that at time one arm doesn't know what the other is doing
    2 people found this helpful
    5.0
    Program Lead
    Dec 2022
    Transport for NSW is a great organisation to work for with a wide range of projects constantly in the pipeline, culturally diverse and supports career development.
    The good thingsGreat people to work with and a supportive environment
    The challengesNo real difficulties however being a government organisation decision making can have multiple levels and this needs to be considered in project delivery.
    1 person found this helpful
    3.0
    Project Manager
    Nov 2022
    as above
    The good thingsGood work environment good learning and development opportunity. They are hiring young staff but the department works with outdated processes and philosophy.
    The challengesThe executives and directors could block you progress if you perform too good. TFNSW has secondment opportunities for staff to move around to gain knowledge and experience, but depending on the line manager this could be blocked or stopped.
    7 people found this helpful
    5.0
    WHS Partner
    Aug 2022
    1 to 2 years in the role, former employee
    I would do it all again in a heart beat
    The good thingsManagement was always open to helping
    The challengesNone at all, it was a good experience allround
    1 person found this helpful
    3.0
    Statutory Reporting Accountant
    Aug 2022
    Less than 1 year in the role, former employee
    Good pay but nothing more.
    The good thingsGood salary, modern office and IT equipment.
    The challengesEverything is outsourced including essential IT help-desk which sometimes makes it difficult to have proper help. More than half of team members are contractors and this makes very high staff turn-over and lost know-how from team.
    2 people found this helpful
    2.0
    bus operator
    Apr 2022
    3 to 4 years in the role, current employee
    money is good but the place is bad
    The good things100k salary n still be able to have 9weeks holiday every year
    The challengesdriving in the eastern suburbs is a nightmare
    12 people found this helpful
    1.0
    Senior Manager
    Jan 2022
    Look elsewhere if you are competent and motivated, because those are not the key criteria for employment or career progress
    The good thingsA lot of new transport initiatives and capital projects in planning or in flight. Some really great work colleagues who try to do the right thing despite challenging corporate change management and HR conditions
    The challengesHR leadership that says all the right things but does not practice what they preach. Dubious resourcing and recruitment practices. Absent leadership in many areas. Social engineering and diversity quotas are slowly and systematically destroying the capability of this organisation. Competent senior experienced staff are retiring early or leaving for the private sector. They don't want to be there anymore.
    23 people found this helpful
    2.0
    Learning and development
    Nov 2021
    former employee
    Valuable experience if you have the resilience and patience to work around constant roadblocks & challenges
    The good thingsSome really dedicated people with extensive experience, genuinely committed to making the public transport experience better for the citizens of NSW, and upholding public sector values.
    The challengesAt times highly reactive management decisions. New managers and leadership from private sector parachuted in to 'innovate' but who don't understand what it means to work in the public sector, or have the required networks, or credibility / track record to influence & get things done in government. Others who have been there way too long with an attitude of entitlement, are frustrating and difficult to work with, but continue to be protected by bad managers.
    10 people found this helpful
    1.0
    Master Scheduler
    Nov 2021
    Don't work here
    The good thingsTeam members come together to support each other under horrendous management
    The challengesUnder market rates for contractors, terrible management at head office, constant cost cutting, terrible culture
    6 people found this helpful
    1.0
    Manager, Communications
    Sep 2021
    Less than 1 year in the role, former employee
    Great work, terrible experience with HR
    The good thingsThe people in my team were amazing
    The challengesDeaf leaders who don't walk the talk
    6 people found this helpful
    2.0
    Information Technology Role
    Sep 2021
    Good people at team levels to work with and mid level managers in a highly political environment. Not a place to learn and delivery much.
    The good thingsLot of opportunities to make a difference Large organisation with a variety of jobs/roles
    The challengesManagement is lethargic and lazy Easy money to spend without competition (resulting in poor use of funds) Management does not live by the values (they do talk the talk though)
    6 people found this helpful
    1.0
    People
    Aug 2021
    3 to 4 years in the role, former employee
    They talk about diversity etc but if you want to secure roles or earn a promotion, need to have good connections with top management
    The good thingsSalary, team i worked in
    The challengesManagement is poor, Unrealistic expectations, Restructures happening too often,
    13 people found this helpful
    5.0
    Information Technology Role
    May 2021
    1 to 2 years in the role, current employee
    Loved the experience to learn and meet new people and work with them.
    The good thingsElite multicultural people working together in a government organisation.
    The challengesI easily adjusted to the wide cultural working environment and did not feel any upcoming challenges.
    1 person found this helpful
    1.0
    Project Manager
    Apr 2021
    I may not recommend one working here.
    The good thingsA key government company with strong pipeline of projects. The work/life balance is reasonable.
    The challengesThe culture of negativity and poor management.
    10 people found this helpful
    2.0
    Manager
    Apr 2021
    Sydney Metro, the worst!
    The good thingsGood salary, interesting projects
    The challengesPoor management, poor treatment of staff, unrealistic timelines, disempowerment, chaotic planning
    8 people found this helpful
    3.0
    Project Support Officer
    Feb 2021
    3 to 4 years in the role, former employee
    Salary is great, job security, team culture and workload is terrible.
    The good thingsSalary, inyeresting projects, always new things to learn
    The challengesAn organisation that pretends to be progressive and equal however hires based on gender and age instead of skill and experience to raise their diversity numbers. Staff do not want to be there and make that evident in work ethic and attitude.
    10 people found this helpful
    2.0
    Engineer
    Dec 2020
    No career future here
    The good thingsWork / life balance. Pay is reasonable for the public service.
    The challengesIt is a faceless bureaucratic dinosaur pretending to be progressive. Senior Management are all parachuted in from the private sector and have no idea how to manage the business. Restructures are endless and aimless and staff morale toxic.
    17 people found this helpful
    1.0
    Human Resources Manager
    Aug 2020
    1 to 2 years in the role, former employee
    Don't do it - by far the worst place I have ever worked!
    The good thingsA sense (hope)of doing something for the 'greater good'.
    The challengesEVERYTHING! The organisation believes it is transforming however due to the exceptionally high level of incompetence (especially leadership and HR) it will never change. Extremely toxic, political and bureaucratic culture.
    24 people found this helpful
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