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Life and Culture at

Culture and values

Unleash Your Potential

UNIQLO follows a merit-based approach: if you have the talent, regardless of when you joined the company or your age, you may be entrusted to manage a more complex business with a greater store size, staff number, and product range.

Fantastic career progression

UNIQLO is a place of limitless challenges and career progression.We provide in store training and support you to challenge yourself to the next level every 3-6 months!

Collaborative Diversity

Experience a dynamic work environment where inclusivity is promoted, and collaboration thrives. Our team celebrates a rich tapestry of cultures, fostering an enriching atmosphere.

Impact Beyond Fashion

Our commitment to sustainability, exemplified by initiatives like 'The Power of Clothing,' aligns fashion with a green future. Join the company to make the world a better place.

Perks and benefits

UNIQLO Product Discount

All employees are eligible for a 30% product discount in any UNIQLO store in Australia.

Health and well-being Support

A comprehensive Employee Wellbeing Program that includes but not limited to accessible whistleblowing platforms, and free mental health counselling etc.

Store Appreciation Program

We show appreciation to all store employees by providing in-store catering and weekly groceries such as food, snacks and drinks over the busy months.

Internal Career Change opportunities

We value promoting from within, recognising our existing team members’ experience and providing unlimited career opportunities in other functional departments.

Employee Relocation Assistance

We provide relocation support including flights, temporary accommodation, removalists costs and vehicle relocation(where applicable).

Reward and Recognition

To motivate and reward employees for accomplishing individual objectives we provide incentive bonuses to employees above a certain level.

Global Recognition for Top Customer Service

UNIQLO holds the Fast Retailing Convention in Tokyo, Japan twice a year, as a means of fostering talents with a global perspective. During the event, our Top Customer Service Representatives and Brand New Store Managers from all over the world are able to learn about Fast Retailing’s management philosophy and vision, as well as best practices from different business units.The Exceptional Customer Service Representatives of Australia will have the opportunity to attend the convention in Japan, shine on a global stage, learning both as an individual and as part of a team, broader global perspective through the engagement with global leaders across the worldwide market.