Employees consistently praise the passionate and caring colleagues working on the ground who are dedicated to clients and the community. Staff appreciate the meaningful work they do, particularly building relationships with children, families, and vulnerable community members. Many value working directly with clients and seeing the positive impact they make. Some employees have also experienced opportunities for professional growth, with support for skill development, study, and career advancement.
However, there are some potential challenges to consider. Employees have noted that management and leadership can be inconsistent across different teams and locations, with some staff experiencing challenges around communication, support, and decision-making. Workload can be high, and resources may not always match the demands of the role. The organisation has undergone restructures and changes since the 2017 merger, which some employees have found challenging to navigate. Communication and transparency have been noted as areas where experiences vary, with feedback and concerns not always addressed promptly. Several reviews mention high staff turnover in certain locations, which can impact workplace stability. The workplace environment can vary significantly across different teams and locations, with experiences ranging widely among staff members.