Company Reviews

    Working at Urban Maintenance Systems

    3.716 ratings in total
    5
    8
    4
    1
    3
    3
    2
    2
    1
    2
    81%
    Rate salary as high or average
    69%
    Employees recommend this employer to friends
    Work/Life balance
    3.8(16 ratings)
    Career development
    3.6(16 ratings)
    Benefits & perks
    3.4(16 ratings)
    Management
    3.4(16 ratings)
    Working environment
    3.6(16 ratings)
    Diversity & equal opportunity
    3.8(16 ratings)
    Ratings for Urban Maintenance Systems are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 16 reviews sorted by most recent
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    most recent
    3.0
    Contracts Manager
    Jan 2023
    9 to 10 years in the role, former employee
    One epic journey that ended too soon, more challenges were still on the horizon.
    The good thingsOne of my career highlights has been to work at the prestigious Parramatta Park for 17 years, in this time my roles have included site supervisor, operational supervisor, coordinator, senior coordinator and contract manager, for the roles of senior coordinator and contract manager, I was also responsible for Western Sydney Parklands. The works that I have achieved at these parks, makes up so many great memories and challenges. This time has been invaluable experience.
    The challengesCOVID, maintaining contracts whilst extremely short of staff and staff absenteeism, supply chain disturbances of machinery parts, services or consumables, budgetary issues during these challenging times.
    5.0
    Contract Manager
    Oct 2022
    11 to 12 years in the role, current employee
    I've had a great experience with UMS and have been given opportunities along the way
    The good thingsGood work life balance Opportunities for people who wants career progression.
    The challengesStaff retention and hiring Gap between HO and operations
    5.0
    Contracts Manager
    Oct 2022
    5 to 6 years in the role, current employee
    Develop and Grow
    The good thingsI started at UMS as grounds worker and honed my skills to grow my career. UMS is great at providing career devolvement opportunities and upskilling for those who look to challenge themself professionally
    The challengesCOVID-19 put a lot of strain on contracts and staff shortages due sickness.
    5.0
    Manager
    Sep 2022
    Great culture, great people.
    The good thingsA diverse mix of customers providing a range of different services keeps things very interesting everyday. Very much a family feel where everyone chips in to help each other.
    The challengesCovid has been a challenging period for staffing and collaboration between teams.
    5.0
    Senior Team Member
    Sep 2022
    7 to 8 years in the role
    A great employer with a team who want to look after and support each other. Good customers and always new opportunities.
    The good thingsAlways paid on time, great opportunities with many long term customers.
    The challengesA large organisations providing different services sometimes it is hard to know where you stand in the organisation!
    5.0
    Account Manager
    Sep 2022
    Great culture, friendly collogues, satisfying client interaction and community recognition all with unparalleled life-work balance.
    The good thingsGreat leadership team that is always willing to listen with diverse projects and opportunity to grow person skills
    The challengesCompetitive marketplace that always challenges your ability to produce a winning bid.
    1 person found this helpful
    5.0
    Head Office
    Sep 2022
    Great Company to work for!
    The good thingsFlexible working arrangements Good management Down to Earth culture, friendly environment
    The challengesCOVID has prevented social functions and getting together as a group
    5.0
    Head office
    Sep 2022
    Less than 1 year in the role, current employee
    Welcoming environment with great support from managers.
    The good thingsA very welcoming environment with fantastic support from managers. Great opportunity for career growth.
    The challengesWorking during covid
    1.0
    Maintenance Officer
    Jun 2022
    1 to 2 years in the role, former employee
    Good colleagues, very poor management
    The good thingsIf you like to start early in day and finish early then it's ok job
    The challengesthe struggles of dealing with management in another state or another country is quite difficult
    2.0
    Labourer
    Feb 2022
    don't work here
    The good thingslarge open spaces great workers
    The challengeshorrible management cannot coordinate constantly mean to workers
    1 person found this helpful
    5.0
    Horticulturist
    Dec 2021
    Less than 1 year in the role, current employee
    Great workplace that provides challenge as well as reward.
    The good thingsGreat workplace culture Opportunities for Weekend Work if desired Clear cut work structure Variety in works, always working in a different landscape. Good pay Reasonable work standards.
    The challengesVery Busy You are expected to carry high profile work at all times. At a reasonable rate of course. Sometimes you are in for some long drives.
    1.0
    Team Leader
    Feb 2018
    5 to 6 years in the role, former employee
    treated like a monkey not a human
    The good thingsworking outside , the team i was in charge of were hard working individuals with good work ethics
    The challengesmanagement treat there workers terribly always pushing unrealistic expectations never appreciating the workers and constantly unorganized with time frames and scheduling
    5 people found this helpful
    3.0
    Receptionist
    Feb 2016
    Challenging
    The good thingsFormed a few friendships
    The challengesManagement does not communicate with each other
    2 people found this helpful
    2.0
    Contract Manager
    Feb 2016
    5 to 6 years in the role, former employee
    Great people, small minded management
    The good thingsDedicated close knit team members who work well together
    The challengesVery tight margins with demanding clients
    4.0
    Contract Manager
    Sep 2015
    5 to 6 years in the role, former employee
    Would return in a heartbeat!
    The good thingsa great environment that is very supportive
    The challengescontract retention in a difficult marketplace
    3.0
    Maintenance supervisor
    Sep 2015
    9 to 10 years in the role, current employee
    Up and down
    The good thingsThe hours and work environment
    The challengesI'm the only female ground staff in NSW
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