Viva Energy
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    Viva Energy
    (33 reviews)
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    Company Reviews

    Working at Viva Energy

    3.033 ratings in total
    5
    12
    4
    4
    3
    1
    2
    5
    1
    11
    88%
    Rate salary as high or average
    48%
    Employees recommend this employer to friends
    Work/Life balance
    3.4(32 ratings)
    Career development
    2.9(32 ratings)
    Benefits & perks
    3.3(32 ratings)
    Management
    3.0(32 ratings)
    Working environment
    3.1(33 ratings)
    Diversity & equal opportunity
    3.4(32 ratings)
    Ratings for Viva Energy are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 33 reviews sorted by most recent
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    1.0
    Manager
    Apr 2026
    All Gold Coast QLD10 to 11 years in the role, former employee
    Overworked and underpaid
    The good thingsGood thing is growth within the company.
    The challengesEverything needs to be improved.
    1 person found this helpful
    1.0
    Senior Manager
    Oct 2025
    Docklands VIC 300814 to 15 years in the role, former employee
    Toxic environment, incredibly overworked and no support in health
    The good thingsSome great work challenges and opportunities to grow - but was self advanced and suppported
    The challengesOver 15 years, was incredibly overworked, to the point of mental breakdown. Was not supported with health related issues, no support from Top down, no care from HR, nothing but inappropriate pressues from the top, with no support. So bad, I still have nightmares - PTSD
    4 people found this helpful
    2.0
    Customer Service Representative
    May 2025
    Devonport TAS 73103 to 4 years in the role, former employee
    Not worth your mental health
    The good thingsBeing a small team, it is harder for the company to skirt their obligation to offer you part time. The work itself is good when given the chance to do it properly.
    The challengesExploitation is rampant. You are just a number to upper management.
    6 people found this helpful
    5.0
    Oil Terminal Operator
    Oct 2024
    Greenwich NSW 2065
    My current position is an Oil Terminal Operator at the Viva Energy Australia Gore Bay Terminal Sydney, a position I have held since 2005.
    The good thingsSafety is the number one priority at Viva.
    The challengesI don't see any challengers.
    3.0
    prefer not to say
    Feb 2024
    Docklands VIC 30081 to 2 years in the role, current employee
    Join as long as you have strong mental health. It can chip away bits by bits
    The good thingsFuel Discount. WFH balance.
    The challengesYou will perform duties as per the job advertised and they will give extra responsibilities masking it as a learning opportunity without providing any proper training. While everyone has a plate full, it is hard to get things done around yet they still blame that things are moving slowly.
    5.0
    Aircraft Refueller
    Jan 2024
    Adelaide SA 50005 to 6 years in the role, current employee
    I couldn't be happier. I feel really glad to work for a company that is constantly growing.
    The good thingsCompared to my previous job, this company has a great culture and genuinely caring senior leaders. The company perks are also great.
    The challengesAs an aviation refueler, schedules and shifts can be unpredictable. However, this is what makes the job exciting.
    2 people found this helpful
    5.0
    Sales Role
    Oct 2023
    Docklands VIC 3008current employee
    Excellent company with great people
    The good thingsInteresting work and opportunities for personal development
    The challengesTransition from fossil fuel to new energy
    1 person found this helpful
    5.0
    Customer Experience Manager
    Apr 2022
    1 to 2 years in the role, current employee
    One of the best businesses I've ever worked for.
    The good thingsViva has been a truly great place to work. I have been supported throughout various areas of personal and professional development. I've been empowered to bring my whole and authentic self to work and the business genuinely seems to care about its people.
    The challengesSometimes working in a virtual environment, it can become challenging to establish and maintain interdepartmental relationships.
    5.0
    Customer Service Specialist
    Aug 2021
    Less than 1 year in the role, current employee
    Exciting and motivating, even after a long busy day.
    The good thingsViva Energy is extremely invested in its staff and ensuring they have all the tools to grow. When it comes to adapting our business and trying new ventures we do not shy away from the challenge, this is an extremely exciting aspect of the company.
    The challengesThe challenges are the same as any work place however at the difference at Viva Energy is everyone supports you and wants to see you succeed
    4.0
    Lubrication Technician
    Apr 2021
    Less than 1 year in the role, current employee
    4.5 out of 5 would recommend to others.
    The good thingsI managed to get a bit of a hybrid role that was perfect for myself and my young family. I have a lot of autonomy and there are clear goals set with clear, but not strict deadlines. There is a high degree of flexibility, my team is "results driven" not "time driven" i.e. as long as we are hitting targets, if there is any extra time, then that's up to you how to spend it. Team members are great, there is of course the usual interpersonal problems but steer clear of those. The company is a very modern, safety focused, professional company. Lots of perks if you're interested in that sort of thing. Travel is kept to a minimum which is perfect for me due to my young family. Would recommend to others to give this company a good crack, lots of opportunities if you keep the right attitude.
    The challengesWorking in FNQ is hot and sweaty. Being paid monthly means having to adjust your lifestyle and budgeting. Trying not to brag to friends how lucky I am.
    1.0
    Retail
    Nov 2020
    Glad to have seen the end of my time there.
    The good thingsVery few good things to mention. Flexible working perhaps.
    The challengesManagement and culture are the worst I have come across. Completely demoralising. Some of the worst professional behaviour I has ever seen, which either gets rewarded, or swept under the rug. HR is spinless to act on it. Massive staff turnover.
    15 people found this helpful
    4.0
    Laboratory Assistant
    Nov 2019
    One of the most valuable and selfconfident boosting experiences
    The good thingsHuge diversity in knowledge and skill learning Some people willing to mentor and believe in helping others be their best
    The challengesBeing recognised capable without entering without university degrees Competitive resourcing
    5.0
    Sales Support Team Leader
    Nov 2019
    9 to 10 years in the role, former employee
    Extensive Manager of Facilities and manager of large teams
    The good thingsGreat culture and team of people
    The challengesBudgetary restrictions
    1.0
    Worker
    Sep 2019
    3 to 4 years in the role, former employee
    It made me physically and mentally unwell working here
    The good thingsFuel discount is good
    The challengesManagement style that comes from HR is horrendous for the mental well-being of employees
    12 people found this helpful
    4.0
    Retail Pricing Analyst
    Sep 2019
    1 to 2 years in the role, former employee
    A great place to work.
    The good thingsThe culture is fantastic. people are great to work with
    The challengesI worked 7 days a week, including public holidays because of the nature of my role. I was engaged with my role though, so I enjoyed it. It does catch up with you over time though.
    1.0
    Employee
    Jul 2019
    1 to 2 years in the role, former employee
    A graveyard for talented people.
    The good thingsMoney is above average and location is ideal for commuting.
    The challengesCulture is awful despite CEO saying how proud he is of it. Some areas are toxic, especially the Consumer business. Leadership is woeful and lacks necessary experience. Only hear what they want to hear even if there is no evidence to back anything up. Really demoralising.
    15 people found this helpful
    4.0
    Sales Role
    Jul 2019
    Lots of interesting work and you can really make a difference
    The good thingsYou’re encouraged to try new things and think differently - it’s a company that’s willing to take smart risks. The business environment is challenging and complex and you’re operating on a national scale. Great customer relationships - a long-term and well respected supplier. Lots of knowledge and support that’s freely shared.
    The challengesLots of obvious disrupters on the horizon - challenge is how to quickly become more agile and leading in response. Quite arrogant executive team behaviours are having a negative impact on engagement and retention in head office.
    1 person found this helpful
    5.0
    Test Lead
    May 2019
    Variety of things involved in the job, not restricted to the title
    The good thingsNice office, excellent work culture
    The challengesNone what so ever. All good
    1.0
    Project Coordinator
    May 2019
    Hated every minute there from day one to the last
    The good thingsNone cant think of anything good
    The challengesThe management clicky and coworkers hard to get on with could not trust anyone so glad when i got laid off
    9 people found this helpful
    5.0
    Sales
    May 2019
    Great place to work if you want to make a difference
    The good thingsGreat team environment where you can actually get things done
    The challengesLack of acknowledgement for some tasks/staff
    1.0
    Site Coordinator
    Apr 2019
    11 to 12 years in the role, former employee
    Targetted by supervisor, no support, no leadership in upline - Company lost it's way.
    The good thingsA few good people left from the days Shell ran this company
    The challengesUnsupportive supervisors, no leadership, no diversity in operations
    7 people found this helpful
    1.0
    Support Services Worker
    Apr 2019
    Glad I worked there but this is no longer the case really glad I no longer do
    The good thingsSome of the people I worked with but they are now leaving in increasing numbers
    The challengesMost if not all of the good people have gone, new management are clueless in how to treat people. Anyone who is thinking of joining Viva Energy at the Geelong Refinery should look elsewhere. The management is incompetent and lack focus and true vision. This is not the case for the remainder of Viva Energy it just a Geelong thing so be advised by someone who recently left, think carefully and look elsewhere
    1 person found this helpful
    2.0
    Consultant
    Dec 2018
    All Australia
    Demoralising
    The good thingsBeing in oil and gas sector, the company is rich in resources.
    The challengesHave to face uncooperative colleagues and unsupportive bosses.
    5.0
    Sales Representative
    Nov 2017
    7 to 8 years in the role, current employee
    People driven culture and growth focus
    The good thingsCommercial mindset and people focus
    The challengesSystems and processes can be cumbersome. IT use has room for improvement.
    1.0
    Project Engineer
    Nov 2017
    Business is trying to become more efficient post Shell divestment, but in some instances these changes are having adverse affects on staff
    The good thingsReasonable work life balance at the refinery. Culture is not too work excessive hours
    The challengesSince Shell divestment poor managers have stayed, good managers have gone. Salary increases are poor. Promotion does not equal pay increase. Poor performance management system. Poor culture which has been demonstrated by internal engagement surveys Below average salaries by oil and gas standards
    5 people found this helpful
    1.0
    Engineer
    Nov 2017
    The worst place I've ever worked in my career
    The good thingsSome employment opportunities in Geelong. Emphasis on 'some'. Half the workforce is turning over and EBAs are falling apart.
    The challengesTerrible pay. Zero opportunities for development. No time for training. Nil knowledge retention, so can't even learn on the job. Uncooperative operators. Incompetent engineers. Atrocious managers. Shoestring budgets. Lethargic bureaucracy. Gold-plated engineering. Continual use of ineffective Shell standards. Malicious compliance. Excessive reliance on prescriptive, rigid procedures.
    2 people found this helpful
    5.0
    Corporate Receptionist
    Apr 2017
    Melbourne VIC 3004Less than 1 year in the role, former employee
    I would work for them again without any hesitation.
    The good thingsThe culture! Very nice people to work for, professional and friendly.
    The challengesThere were no challenges while I worked there.
    2.0
    Supply Chain Coordinator
    Aug 2016
    7 to 8 years in the role, current employee
    Disapointed with direction and treatment of staff in the past 18 months
    The good thingsSalary and employee benefits are really good. Head office located in Docklands close to Souther Cross Station Opportunity to work from home
    The challengesPoor opportunity for career advancement and development Some managers have terrible management skills and do not manage staff well Poor job security, lots of restructuring happening. Staff moral low
    1 person found this helpful
    1.0
    National Sales Manager
    Feb 2016
    Disappointing company having started from great heritage
    The good thingsColleagues and head office location
    The challengesToo much work, not enough people, lean principles and poorly led
    2.0
    Administrator
    Feb 2016
    3 to 4 years in the role, former employee
    Would not work for this company ever again
    The good thingsthe people i met working there
    The challengesno communication from management on changes in the company. No opportunity to change any processes even though they could be improved
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