SA Water offers several positive aspects including a modern office environment in Adelaide CBD and generally supportive colleagues at the ground level. The company provides flexible working arrangements for some teams and offers paid training opportunities including specialised certifications. Many employees appreciate their immediate team members who are willing to share knowledge and support one another.
However, employees have noted several areas for improvement. These include concerns about management practices and communication, particularly regarding decision-making processes. Staff members report challenges with heavy workloads and unrealistic expectations. There are also noted communication issues, especially for contractors and remote workers, along with concerns about career advancement opportunities and the promotion process.