Webjet is praised by employees for providing a good work/life balance, having a positive company culture that encourages finding better ways of doing things, effective management with a flat structure focused on growth, and recognising employees through initiatives like monthly lunches. However, some potential areas for improvement include increasing employee engagement, providing more learning and development opportunities, improving workload variety for certain roles, addressing concerns about management effectiveness in some areas, and maintaining the existing company culture as the business continues to grow and scale.