Wendy's Milk Bar
    (30 reviews)
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    Company Reviews

    Working at Wendy's Milk Bar

    3.730 ratings in total
    5
    10
    4
    9
    3
    6
    2
    2
    1
    3
    80%
    Rate salary as high or average
    73%
    Employees recommend this employer to friends
    Work/Life balance
    3.7(30 ratings)
    Career development
    3.1(30 ratings)
    Benefits & perks
    3.5(30 ratings)
    Management
    3.4(30 ratings)
    Working environment
    3.7(30 ratings)
    Diversity & equal opportunity
    3.7(30 ratings)
    Ratings for Wendy's Milk Bar are shared as-is from employees in line with our community guidelines

    Reviews

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    1.0
    Customer Service Representative
    Aug 2023
    Darwin NT 0800
    Good pay for retail work
    The good thingsFun to work with good pay in the hospitality field
    The challengesManagement was very rude. Yelled at staff in front of customers for little situations. Very unprofessional.
    3.0
    Sales Assistant
    Mar 2020
    Less than 1 year in the role, former employee
    Great experience, it was a fun, easy, somewhat fast paced, great job, was fun to meet new people everyday, but I unfortunately didn’t get enough working hours.
    The good thingsBe able to work with new customers, learn new skills everyday, setting goals and challenges, it’s an easy job fun and not so full on.
    The challengesHaving to know everything on the menu, knowing how to make certain recipes right, dealing with money, ensuring the food and store is kept very clean Incase of contamination, I also didn’t get enough hours.
    1.0
    Causal
    Mar 2020
    1 to 2 years in the role, former employee
    Not a good place to work
    The good thingsFree food was good Other wise I did not enjoy
    The challengesWork expected Poor management Poor communication
    5.0
    Operating retail manager and marketing
    Jan 2020
    Overall the experience was rewarding, I managed the store for over 10years. Loved the exotic destinations for work conferences ! Fun industry to work in.
    The good thingsLearnt a huge amount about business strategies, enjoyed Flexible hours, to suit my young family. Great products
    The challengesRestrict operational guidelines, and a lot of policing that it was followed by head office staff.
    3.0
    Crew Member
    Nov 2019
    1 to 2 years in the role, former employee
    Although I did not enjoy working at Wendys because the manager was unprofessional and rude. It was a great first job.
    The good thingsThe customers are friendly and patient.
    The challengesHaving multiple orders or unhappy customers
    2.0
    Counter Sales Role
    Nov 2019
    1 to 2 years in the role, former employee
    a job to travel but not regular hours
    The good thingsable to travel and see new places
    The challengeshaving to travel so far from home and never knowing where you will be from week to week and having to pay for your own accommodation and petrol to get there
    4.0
    Wendy’s
    Nov 2019
    3 to 4 years in the role, current employee
    Average
    The good thingsFun environment where the staff is alway friendly
    The challengesChallenges just the cleaning bit but I’m fine with that
    5.0
    Franchisee
    May 2019
    7 to 8 years in the role, former employee
    If considering taking on a franchise, investigate fully give full due dilligence and consult with other franchisees
    The good thingsLocal franchise, franchisee and staff were excellent
    The challengesThe franchisor. You as franchisee are at the bottom of the food chain. In a franchise, the franchisor wins.
    3.0
    Crew Member
    Mar 2019
    Less than 1 year in the role, former employee
    Good first job for anyone looking to start their work experience. (not AU)
    The good thingsGood food, good people, good times, very clean.
    The challengesTough work, low pay and little benefits, managers can be abrasive.
    3.0
    Sales Assistant
    May 2018
    Less than 1 year in the role, former employee
    Good place for a first job.Nothing more.
    The good thingsit was a good and easy place to work at. everything was straightforward and you knew exactly what needed to be done for the day
    The challengesthe pay was horrible and the people I personally worked with were very opinionated​ and unfriendly. a LOT of cleaning with very little room to do anything else.
    1.0
    Senior Team Leader
    Aug 2017
    3 to 4 years in the role, former employee
    Loved the customers, didn't enjoy working with my employers.
    The good thingsCustomers, was always nice to make a little child's day.
    The challengesI didnt find the job challenging enough.
    4.0
    Sales Assistant
    Apr 2017
    Less than 1 year in the role, current employee
    it's been a great experience knowing people and developing skills on how to deal with different customers in various situations
    The good thingsco workers are friendly nice environment
    The challengesdealing with customers
    5.0
    Food and Beverage Attendant
    Apr 2017
    3 to 4 years in the role, former employee
    The best place to have as your first job.
    The good thingsFree ice cream on your birthday and leftover foods at the end of the day. Easy 3 hour shifts in the afternoon. Great balance between social life and work.
    The challengesLearning all the new promo's ready to upsell the next day. Dealing with difficult customers.
    4.0
    Casual Sales Assistant
    Apr 2017
    3 to 4 years in the role, current employee
    Enjoyable, flexible, range of opportunities, challenging, and above all fun.
    The good thingsAll staff and managers are friendly, and work together as a team. We support each other. Range of customers and experiences.
    The challengesManaging customers who have concerns or are upset with the final product.
    5.0
    Part-time Bookkeeper
    Sep 2016
    Good to work for
    The good thingsFlexible hours, coffee available
    The challengesNo great difficulties or challenges
    5.0
    Store Manager
    Feb 2016
    3 to 4 years in the role, former employee
    My time at wendys was awesome my boss was a great boss I also store managed my own store after due yo having so much help and advice from my previous boss very fun work place that always recognise the hard work you do
    The good thingsGreat management Good incentives Fun work environment
    The challengesScooping the ice cream when you first start
    3.0
    Senior Staff Member
    Feb 2016
    3 to 4 years in the role, former employee
    Good first job, easy to pick up skills that will be helpful in future workplaces
    The good thingsThe friendships made, the quality of products and the helpful skills gained
    The challengesAt times it was challenging training new staff members
    3.0
    Project Administration Officer
    Feb 2016
    3 to 4 years in the role, former employee
    Wendy's closed down
    The good thingsFlexibility and flexible
    The challengesGoing under due to financial difficulty
    4.0
    Customer service rep
    Feb 2016
    1 to 2 years in the role, current employee
    I enjoy working at Wendy's just would like more hours
    The good thingsGreat staff and half price products
    The challengesNot many hours, being casual you don't get any annual leave which can be challenging for holidays and placement for study
    2.0
    Sales assistant
    Feb 2016
    Less than 1 year in the role, former employee
    Not a great experience as my first part time job. Would not recommend.
    The good thingsFairly flexible working hours in the beginning
    The challengesInadequate training and pressure to complete qualifications that I didn't wish to pursue
    4.0
    Hospitality/Management
    Oct 2015
    5 to 6 years in the role, former employee
    A fun learning experience.
    The good thingsbeing able to put a smile on every customers face
    The challengesworking with my boss.. Kidding!! the biggest challenge I faced while working at Wendy's was being able to satisfy every single customer.
    4.0
    Fast food server
    Oct 2015
    1 to 2 years in the role, former employee
    A good stepping stone for a first job.
    The good thingsThe work is easy and routine but still has room for creativity. Free food.
    The challengesCo-workers lack of involvement and bad attitudes.
    5.0
    Counter Hand/Food Prepor
    Sep 2015
    1 to 2 years in the role, former employee
    During my experience as a Wendy's employee i found it to be both insightful, challenging and rewarding.
    The good things* the opportunity to learn new things/operations (especially if it is a person's first job in the workforce) of and within a popular food restaurant/company i.e. getting to know how the food retail market works and what it is like to for a first time worker, to serve food to customers including what truly goes into serving food in small chain food restaurants. *the excellent co-operation & positive atmosphere with fellow employees. *the positive and happy feedback received from customers. overall, it is the friendly environment, support of fellow co-workers and happy, positive smiles & comments received from customers, that makes it all worth while.
    The challenges*learning to positively approach and resolve issues/problems that arise sometimes when dealing with difficult customers or sometimes heated debates/disagreements with a fellow employee. *having to quickly learn to multi-task and work well under pressure. however, the challenges despite their difficulty, are both insightful and rewarding.
    4.0
    Violin teacher
    Sep 2015
    1 to 2 years in the role, current employee
    I love being a music teacher.
    The good thingsIt's very flexible work hours and as it is a music school and only operates during school term, you also get regular holidays! The management are really friendly and supportive. Wendy's Music also offers several concerts a year and it's really great getting to work with students on music they want to do.
    The challengesThe main challenge is that students come and go so it can sometimes be hard to plan a specific work schedule.
    4.0
    Sales assistant
    Sep 2015
    3 to 4 years in the role, former employee
    My experience at Wendy's was unforgettable, it was my first job and it was perfect as a first job.
    The good thingsThe environment The team The management The food
    The challengesUnfriendly customers
    5.0
    Customer Service Representative
    Sep 2015
    1 to 2 years in the role, former employee
    Working at wendy's was challenging and exciting at the same time.
    The good thingsWorking with a friendly team of people
    The challengesSometimes customers can challenge you but its important to stay professional
    5.0
    Carer
    Sep 2015
    11 to 12 years in the role, former employee
    Great learning and understanding of people with disabilities.
    The good thingsExcellent support and back up when challenging situations arise from clients with challenging behaviours.
    The challengesWorking through situations and getting a happy outcome for both yourself and clients when challenging behaviours arise .
    5.0
    Assistant Manager
    Sep 2015
    3 to 4 years in the role, former employee
    A great time that i will never forget.
    The good thingsMaking all different kinds of foods and drinks, meeting different people, experiencing all the monthly specials we had to learn to make! The uniform and of course the food on breaks! it's very laid-back and easy for a first time job.
    The challengesLearning to make new foods each month but that was also very fun and maybe the cleaning!
    4.0
    Supervisor
    Sep 2015
    7 to 8 years in the role, former employee
    Best first job
    The good thingsFun and positive environment.
    The challengesDifficult customers.
    5.0
    Customer Service Team Member
    Sep 2015
    Less than 1 year in the role, current employee
    WENDY'S IS GREAT!
    The good thingsMaking the customers happy with a nice ice cream on a hot day. For example, children when you hand them a massive ice cream they look at it like its the best thing in the world. Also talking to the old people who want some company.
    The challengesIt's really hot behind the counter and I often have to work alone.
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