Zone Bowling
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    Zone Bowling
    (75 reviews)
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    Company Reviews

    Working at Zone Bowling

    3.075 ratings in total
    5
    16
    4
    19
    3
    11
    2
    8
    1
    21
    50%
    Rate salary as high or average
    51%
    Employees recommend this employer to friends
    Work/Life balance
    3.0(74 ratings)
    Career development
    2.8(74 ratings)
    Benefits & perks
    3.3(74 ratings)
    Management
    2.9(74 ratings)
    Working environment
    3.2(74 ratings)
    Diversity & equal opportunity
    3.2(74 ratings)
    Ratings for Zone Bowling are shared as-is from employees in line with our community guidelines

    Reviews

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    1.0
    customer service
    Oct 2025
    All Melbourne VIC1 to 2 years in the role, former employee
    get 3 hours a week to come into a mentally draining environment
    The good thingsworking work coworkers similar in age
    The challengesthe coworkers were not nice people, management was poor
    1.0
    Fun creator
    Jun 2025
    Upper Mount Gravatt QLD 41222 to 3 years in the role, current employee
    Do not work here unless you like being degraded
    The good thingsTraining across multiple departments was useful
    The challengesManagement is a hit or miss, in my experience some of the supervisors were extremely unprofessional and would find any reason to target me. A few employees receive special treatment because they are well liked by managers while others are meticulously micromanaged for no apparent reason.
    1.0
    Cook and Cafe/Guest Services Attendant
    Apr 2025
    Noarlunga Centre SA 51688 to 9 years in the role, current employee
    A great place to work if you peaked in high school.
    The good thingsTeam is usually pretty friendly. The regulars are really sweet for the most part.
    The challengesManagement on all levels. Disparity between what and who is micromanaged and who can fly under the radar. Unattainable expectations from upper management regarding upselling.
    1 person found this helpful
    3.0
    Guest Service Assistant
    Feb 2025
    Goodwood SA 50343 to 4 years in the role, current employee
    started out grate but changed due to manger and team turnover
    The good thingsthe staff are friendly
    The challengesit sucks the life and joy out of you. there is favouritism with management, you are finishing others jobs and they cut hours with out warning.
    4.0
    Party Host
    Jan 2025
    Shellharbour NSW 2529current employee
    My experience has been very good and I would definitely recommend to anyone
    The good thingsI enjoy parties and Timezone it is super fun and the other employees are really nice and are always keen to help other employees out. The pay is really good
    The challengesThe challenges would be starting out you might not get shifts for numerous weeks and I feel like there is quite a lot of pressure on kids satisfaction when sometimes it is quite hard to achieve that
    5.0
    Party Host
    May 2022
    Less than 1 year in the role, current employee
    One of the best places I have worked. The team is so friendly and accepting, they have been really supportive both at work and outside of work. I have made many friends that I know will be there for me when I need them
    The good things- making new friends - friendly staff and environment - accepting of all
    The challenges- remembering all the special deals we have on offer when it is holiday season
    1.0
    Management
    Mar 2022
    1 to 2 years in the role, former employee
    Great job as a base employee with the right team, just don't become management
    The good thingsThe customers were mostly great (except league bowlers) Weekends could be fun with the right team and the right vibe
    The challengesLeague bowlers are entitled and the organisation does nothing except make them think they walk on water Pay was low There was no flexibility, just an expectation for you to be on call 24/7 - especially once you became a manager you were literally expected to be there at 4am if an alarm went off with no additional pay
    3.0
    General employee
    Nov 2021
    Less than 1 year in the role, former employee
    Fun coworkers, but paid way too low.
    The good thingsVery fun coworkers and managers, environment was always enjoyable
    The challengesPaid way too low, understaffed in birthday party hosts
    1 person found this helpful
    5.0
    Manager
    May 2020
    1 to 2 years in the role, current employee
    positive atmosphere
    The good thingsCompany really focuses on internal hires, meaning moving up within the company is easy. You make a lot of friends here
    The challengesSometimes the culture can be horrible, but it really depends on who your venue manger is.
    5.0
    Cafe Staff
    Mar 2020
    current employee
    Amazing
    The good thingsGetting to make good food for customers and getting good hours for shifts.
    The challengesGets very busy during the weekends
    5.0
    Assistant Manager
    Mar 2020
    The best memories.
    The good thingsZone bowling has grown so much over the years. So much potential for growth and they are always offering to help everyone. Team are amazing! You create the best memories!
    The challengesBreaks, due to busy periods sometimes you get late breaks in your shift.
    5.0
    Venue Manager
    Mar 2020
    3 to 4 years in the role, current employee
    Hard work
    The good thingsTeam work well under pressure
    The challengesPublic are tough sometimes
    1.0
    Guest Services Attendant
    Mar 2020
    Don't waste your time.
    The good thingsThere is potential for it to be a good environment.
    The challengesTerrible management, no where to make complaints in a confidential manner. Low wages. Unfair rostering. Ridiculous EBA
    4.0
    Party Host
    Mar 2020
    1 to 2 years in the role, current employee
    It's a good job to have while studying if you can't find somewhere to pay you well.
    The good thingsFriendly atmosphere. The work is easy. Good people get rewarded, it's a functional meritocracy.
    The challengesThey don't give enough shifts in the beginning or brief you on how to develop in the company and the pay is pretty ordinary
    5.0
    Venue Manager
    Jan 2020
    7 to 8 years in the role, current employee
    a can-do mindset will enable you to have fun and succeed!
    The good thingsMy team and regular customers feel like family. Career progression (I begun as a party host and made my way to VM) Have always been supported by my State Manager to expand my knowledge and skillset. It really is a multifaceted business with so many areas to learn from. Being able to lead and manage my Venue with my own style.
    The challengesWorking extra hours/shifts. Career progression is extremely limited after Venue Manager.
    2.0
    Food and Beverage Manager / head chef
    Dec 2019
    Less than 1 year in the role, former employee
    it was hard place to work as catering professional
    The good thingswork with some young talented people
    The challengesMost of the staff are young and has very limited knowledge, they keep calling in sick and big turnover. it was hard to keep staff scheduled. they don't have much idea of good food service and has no respect.
    2.0
    Cafe Attendant
    Dec 2019
    All Australia
    Great experience and a fun place to work. But lack of job security and lack of support from management
    The good thingsMade good friends who stuck together when things were tough
    The challengesLack of job security and constant change in management
    5.0
    Guest Services Attendant
    Nov 2019
    current employee
    Great and exciting experience meeting new people.
    The good thingsEveryone who works there is kind and always happy to get to know you and/or help you with anything you need. Managers are friendly.
    The challengesDealing with difficult customers.
    1.0
    Assistant Manager
    Nov 2019
    3 to 4 years in the role, former employee
    I ha some good times but the bad outweighed them by alot
    The good thingsStaff discount was good
    The challengesThe management is not the best and there is no room for progression
    1.0
    Guest Services Manager
    Nov 2019
    7 to 8 years in the role, former employee
    Don’t pay enough for what they expect the staff to do.
    The good thingsThe bowling and seeing everyone have a good time.
    The challengesWorking with young inexperienced staff
    1.0
    Management
    Nov 2019
    Plenty of broken promises from management since 2013.
    The good thingsInitially was encouraged and trained in learning all aspects of running a ten pin bowling centre until management changed in 2013.
    The challengesManagement structure and opportunites destroyed by bringing managers in from Bras \"n\" Things - and other industries who have no understanding of the ten pin bowling industry or the needs of bowlers.
    1.0
    Shift Supervisor
    Nov 2019
    1 to 2 years in the role, former employee
    Management is always stepping on you
    The good thingsThe customers. If you can get on with the regulars and the league bowlers it will be some of the most rewarding customer relation experience you can ever receive.
    The challengesBeing told by management that we can't do certain things when doing those things would make a better experience for customers.
    3.0
    Store employee
    Oct 2019
    1 to 2 years in the role, former employee
    A good first job for a young high school student looking to earn a small wage for savings.
    The good thingsI created the best friendships with other staff & customers. I learned new skills and can apply those to work in the future.
    The challengesThe needs of the staff weren't considered. During the almost 2 years of working there, I had 6-7 Venue and Assistant Venue managers. It was very inconsistent and this reflected on our workload and the environment we were working in.
    3.0
    cafe/f&b attendant
    Sep 2019
    Less than 1 year in the role, current employee
    not the best but there’s also been worse
    The good thingsthe benefits and crew are good. it’s a fun environment most of the time
    The challengeshuge bookings and bad managers
    3.0
    Food and Beverage Attendant
    Sep 2019
    Less than 1 year in the role, former employee
    It was an experience nothing more.
    The good thingsBenefits Are good, long shifts available but only in school holidays
    The challengesStaff are a bit difficult to handle it is very clique orientated.
    5.0
    Technician
    Sep 2019
    Less than 1 year in the role, former employee
    A good friendly place to work.
    The good thingsGood friendly team and mangement
    The challengesLearning new skills and dealing with difficult customers
    2.0
    Manager
    Sep 2019
    1 to 2 years in the role, former employee
    Was fun at times but had more hard times then good times.
    The good thingsMade really great friends and formed great relationships with co workers.
    The challengesWork life balance was hard to get. Was never able to take a day off without being contacted. Found it hard to be heard. Pay really low.
    1 person found this helpful
    3.0
    Staff
    Jun 2019
    Work there for fun, not for a career.
    The good thingsGreat staff, fun environment to work in. Long open hours, so a lot of flexibility for different shift needs.
    The challengesVery low pay, head office doesn't support employees and mess up the payments/tax/super. Technical problems happen often, so you have to deal with angry customers a lot. But the main problem is the pay and head office indifference.
    1.0
    Manager
    Jun 2019
    former employee
    Overall not a nice company to work for.
    The good thingsWorking with some of the staff that was like having a second family.
    The challengesExciting when you first start. Once you settle in reality sets in. Expected to work under staffed, barely any support from Regionals, Managers are expected to work overtime but only receive small incomes, with no penalty rates or overtime paid. Being yelled at and told how to do your job by horrible customers on a daily basis especially on flat out days. Expected to work night shifts and weekends leaves no work life balance. The high turn over of managers is redicilous. The amount of specials going at one time is hard to keep up with. Overall the expectations for staff ( especially Managers) by Regionals and Head Office is over the top.
    1.0
    Chef
    May 2019
    Less than 1 year in the role, former employee
    This is a chaotic work environment where the little person mean nothing.
    The good thingsThere isn’t any this company kills people (ARDENT LEISURE)
    The challengesManagement where the foot doesn’t talk to the hand.
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