Zoos Victoria
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    Zoos Victoria
    (24 reviews)
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    Company Reviews

    Working at Zoos Victoria

    4.124 ratings in total
    5
    13
    4
    7
    3
    1
    2
    0
    1
    3
    92%
    Rate salary as high or average
    83%
    Employees recommend this employer to friends
    Work/Life balance
    4.0(24 ratings)
    Career development
    3.5(24 ratings)
    Benefits & perks
    4.1(24 ratings)
    Management
    4.0(24 ratings)
    Working environment
    4.3(24 ratings)
    Diversity & equal opportunity
    4.0(24 ratings)
    Ratings for Zoos Victoria are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 24 reviews sorted by most recent
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    most recent
    5.0
    Zookeeper
    May 2024
    Healesville VIC 37779 to 10 years in the role, current employee
    Incredible, i will work here for decades to come.
    The good thingsAmazing culture, great workplace, great management.
    The challengesCan honestly say there are none.
    1.0
    Manager
    Jun 2023
    Parkville VIC 3052former employee
    For a place that represents happiness and cherished memories to its customers it is living hell to work there.
    The good thingsLeaving there. Hideous working environment
    The challengesSelf centred managers. Last minute management. Internal politics and cover-ups.
    1 person found this helpful
    5.0
    Marketing Assistant
    Jun 2020
    1 to 2 years in the role, former employee
    `smart place for inspiration
    The good thingsThe combinations of different species and how the open air zoo and encounters take you away
    The challengesthe slow pace of watching the animals
    5.0
    Visitor Host
    Mar 2020
    1 to 2 years in the role, current employee
    Love volunteering here!
    The good thingsGreat environment to work.
    The challengesOnly volunteer role so far.
    5.0
    Visitor Services Officer
    Mar 2020
    3 to 4 years in the role, current employee
    Love working for Zoos Victoria
    The good thingsGreat work place, with good perks and decent wage
    The challengesLots of competition to move up in your department
    5.0
    Retail Sales Assistant
    Mar 2020
    3 to 4 years in the role, current employee
    This job ruined other jobs for me, and I mean that in a good way!
    The good thingsWhere to start. Zoos Victoria truly value their staff. You always have full support from all levels, communication is brilliant, and the safety standards are next to none. Obvious perks are opportunities to see animals behind the scenes, as well as seeing them every day no matter which department you work in. Even though most roles are contract or casual, this provides a very flexible lifestyle while still receiving one of the highest casual pay rates I've seen in retail/ticket sales. It's such a joy to work here that I've seen staff get full-time jobs elsewhere, and still work weekends here for fun.
    The challengesThe usual kind when working with the public in a sales setting, but the support from management helps take a lot of pressure off.
    5.0
    Safari Guide
    Jan 2020
    Amazing place to work with lots of opportunities to grow.
    The good thingsGreat work environment. The team are amazing and management are very responsive and supportive.
    The challengesHolidays can be very busy. Events can go till late
    5.0
    Visitor Engagement
    Nov 2019
    1 to 2 years in the role, current employee
    Great team, interesting work
    The good thingsVaried workplace experiences in a fast paced fun setting
    The challengesWeather & Visitor expectations
    1.0
    Zookeeper
    Nov 2019
    Overall I came away very disappointed with Zoos Victoria as an organisation.
    The good thingsThe work itself was fine .
    The challengesPoor management. Dictatorial attitude exists at management level.
    4.0
    Visitor Services Officer
    Sep 2019
    Less than 1 year in the role, former employee
    Fun but tiring
    The good thingsHigh pay and fun environment
    The challengesBreaks are dependent on the person covering you being on schedule, also long hours
    4.0
    Visitor Services Officer
    Sep 2019
    current employee
    Happy & fun place to work, great benefits & perfect for people who prefer working mostly during school holidays & weekends.
    The good thingsFun & happy environment. Excellent perks & benefits!
    The challengesFlat out & super busy on school holidays & long weekends, so no annual leave is usually approved during these times, so this is very challenging for working parents. Irregular & very few shifts available outside of school holidays (during regular weekdays).
    4.0
    Visitor Services Officer
    May 2019
    3 to 4 years in the role, current employee
    Overall different workplace to usual retail and tourism sectors.
    The good thingsThe environment overall is great, team environment.
    The challengesFinding work on the off season is challenging as a casual. Shift cuts in off peak times is quite high.
    3.0
    Horticulturist
    Jan 2019
    5 to 6 years in the role, former employee
    Need to improve
    The good thingsWork/ life balance, some good people to work with and some training provided
    The challengesManagement are reactive, once you hit a certain pay level there’s zero chance of a pay rise or promotion, jobs are given to under qualified staff, opinions are rarely listened too or valued, staff with knowledge are seen as a threat to management. Focus seems to be on the wrong things a lot of the time.
    4 people found this helpful
    5.0
    Visitor Services Officer
    Jun 2018
    Less than 1 year in the role, current employee
    Caring family environment
    The good thingsI have been working for Zoos Vic for 7 months now and during my time so far I have received so much support from not only the people I work closely with but people in different areas of the zoo. It has been so fantastic so far.
    The challengesDifficult customers can make it challenging but it constantly gives you opportunities to learn how to deal with them each time so the next time you won't be startled or sometimes intimidated.
    5.0
    Cleaner
    Feb 2018
    1 to 2 years in the role, current employee
    Is there a better environment to work in?
    The good thingsGreat supportive team.
    The challengesMore hours would be great.
    5.0
    Presenter
    Aug 2017
    Great place to work, with a great cause!
    The good thingsThe job, working at the zoo is the best!
    The challengesVery little opportunity for promotion or full time work
    4.0
    Horticulture
    Mar 2017
    Challenging
    The good thingsJob security, location, close to the public transport
    The challengesGrow your experience
    1 person found this helpful
    4.0
    Foundation
    Sep 2016
    3 to 4 years in the role, former employee
    Great caring place to work.
    The good thingsThe environment, quick walk to get s coffee with the elephants always makes a day better
    The challengesLike any big organisation. Communication can be difficult & lots of meetings
    4.0
    Visitor Engagement Officer
    Feb 2016
    A great job for some extra cash
    The good thingsIt's a great environment to work in and a company with some great values.
    The challengesAs it is seasonal work it's an unstable income
    5.0
    Visitor experience officer
    Feb 2016
    Healesville VIC 3777Less than 1 year in the role, current employee
    Worth it!
    The good thingsWorking for a leading animal conservation organisation
    The challengesCasual hours drop off during the school term
    1.0
    Sales Consultant
    Feb 2016
    3 to 4 years in the role, current employee
    I'm constantly overlooked and under appreciated due to the level of favouritism in the office
    The good thingsWalking around and seeing all the animals
    The challengesEverything other than the animals
    1 person found this helpful
    5.0
    Executive Assistant
    Feb 2016
    Melbourne Zoo provides a great overall working experience, in an enviroments you can't easily find.
    The good thingsThere is no question that Melbourne Zoo provides a unique working environment (I type this as I listen to the incredible sound of lions roaring) but it is also one of the best I have had the privilege of working in. The people are amazing. They are selfless when it comes to animals and their wellbeing which makes them the kind of people you really want to spend time with. On your lunch break you can spend time walking around the lovely gardens or chatting to a red panda.
    The challengesBeing not for profit, there is always something else you could do around the place if you just had just a little more in the budget, and also you may find the salary a little lower than what might be on offer at large multinational or corporate companies for the same role, but it attracts people who care less about the money and more about the difference they can make in the world so it probably won't matter to you anyway.
    5.0
    Safari guide
    Feb 2016
    5 to 6 years in the role, current employee
    Working alongside wonderful people and beautiful creatures has been a massive highlight of my working life.
    The good thingsWorking with such a wonderful group of people and everyday is different.
    The challengesCustomer difficulties.
    4.0
    Life Sciences Manager
    Sep 2015
    1 to 2 years in the role, current employee
    Challenging and exhilarating.
    The good thingsStrong CEO, great overall culture, a benevolent vision and embracing change to lead the industry
    The challengesLots of competing priorities that aren't present in other industries, limited funding.
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