Zouki
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    Zouki
    (25 reviews)
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    Company Reviews

    Working at Zouki

    2.125 ratings in total
    5
    2
    4
    2
    3
    6
    2
    1
    1
    14
    84%
    Rate salary as high or average
    24%
    Employees recommend this employer to friends
    Work/Life balance
    2.6(25 ratings)
    Career development
    2.1(25 ratings)
    Benefits & perks
    1.9(25 ratings)
    Management
    1.8(25 ratings)
    Working environment
    2.1(25 ratings)
    Diversity & equal opportunity
    2.2(25 ratings)
    Ratings for Zouki are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 25 reviews sorted by most recent
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    1.0
    Kitchen Hand
    Apr 2026
    Redcliffe QLD 40201 to 2 years in the role, former employee
    Horrific place to work, don’t apply to work with them.
    The good thingsAt first, the friendly staff that frequent the cafe, and the polite treatment I received from my coworkers
    The challengesThe poor and horrendous management. Half the time the manager sat in her office and not managing the cafe.
    3.0
    Barista and Allrounder
    Mar 2026
    Kangaroo Point QLD 41692 to 3 years in the role, former employee
    Bad management with bad communication
    The good thingsThe lovely customers
    The challengesManagement not communicating, not listening to employees. Not paying delivery fees making restocking difficult
    1.0
    Manager
    Jan 2024
    Sydney NSW 2000
    Do yourself a favor, go find a better place.
    The good thingsThe good things???? Non-exist in this company
    The challengesneed to do happy to owner instead of the customers
    1.0
    Customer Service Role
    Aug 2023
    Frenchs Forest NSW 20861 to 2 years in the role, former employee
    The worst place I’ve ever worked in my life .No respect
    The good thingsOnly good things were I worked along side a few amazing people that kept me going .
    The challengesManagement/owners . Never get any answers or call backs .
    1 person found this helpful
    3.0
    Cafe Team Member
    Apr 2023
    Box Hill VIC 31281 to 2 years in the role, current employee
    Ability to work in a fast-paced environment while maintaining high standards of quality and customer service.
    The good thingsWorking in a cafe provides me opportunities to interact with a diverse group of people, including customers, coworkers, and managers. This can help me build communication and interpersonal skills.
    The challengesTrained new team members in various sections of the cafe, providing guidance and support to help them succeed.
    1.0
    Barista
    Aug 2022
    7 to 8 years in the role
    Not a good place to work.
    The good thingsGoing home. Drinking coffee.
    The challengesUpper management and owners. Underappreciated. Turnover in staff is so bad, especially in managers and chefs. There is no consistency. HR barely exists.
    2 people found this helpful
    1.0
    FOH
    Feb 2021
    Less than 1 year in the role
    An unforgettable working experience, the kind you wish you could forget but never will
    The good thingsLovely customers and some great fellow staff members
    The challengesLack of communication, very poor work culture created by upper management which leaks down the work chain. Encouraged to treat other staff members poorly by management, very gossipy and toxic work environment
    5.0
    Coffee shop assistant
    Sep 2020
    1 to 2 years in the role, former employee
    A company who permit you to grow.
    The good thingsFriendly, good environment.
    The challengesAlways gives you oportunitty
    4.0
    sales assistant and front of house
    Mar 2020
    former employee
    Good environment with friendly people.
    The good thingsThe owners and opportunity to grow
    The challengesDeal with customers and managers
    1 person found this helpful
    4.0
    Barista
    Mar 2020
    good people
    The good thingsthe payment we received at the end of week
    The challengesunmanaged system by top level manager
    1.0
    Front of House Role
    Sep 2019
    Team members are nice and helpful but stressful
    The good thingsSalary is little above average
    The challengesNo work life balance Hospital environment Management
    3.0
    Food and Beverage Attendant
    Jul 2019
    ok but not the best
    The good thingsthe people are lovely to work with good hours
    The challengesvery demanding , over worked , under appriciated , a lot of workplace politics
    1 person found this helpful
    1.0
    Cafe Staff
    May 2019
    1 to 2 years in the role
    Double standards rules for some employees but not for others. Not fair , and hard to go to work most days.
    The good thingsWorking at hospital, meeting some nice regular customers
    The challengesHaving inconsistent shifts and hours getting cut back
    1 person found this helpful
    1.0
    Food prep
    Sep 2018
    1 to 2 years in the role, former employee
    Work there if it is your only option
    The good thingsThere were a few people that were great. Although the majority quit within 6 months.
    The challengesManagement was terrible. No direction, inexperience manager, really unprofessional.
    1 person found this helpful
    1.0
    Barista
    Aug 2018
    1 to 2 years in the role, former employee
    There are millions of better cafe jobs
    The good thingsGetting paid good team members
    The challengesHorrible upper management
    1 person found this helpful
    1.0
    Cafe Worker
    Feb 2018
    Less than 1 year in the role, former employee
    It gave me depression!!
    The good thingsThe free food at lunch was ok but apart from that I wouldn't recommend working there the owners and people in charge are more nice people at all
    The challengesBeing yelled at by grumpy people all day because they hate there life!!
    3.0
    Food and Beverage Assistant
    Feb 2018
    Less than 1 year in the role, former employee
    It wasn’t that great for me
    The good thingsThe free food & coffee also there was always stuff to do and it was very fast paced so working an 8 hour shift went pretty quickly.
    The challengesWorking in a hospital environment and the pay was fortnightly.
    1.0
    Barista
    Oct 2017
    Would not recommend to anybody.
    The good thingsGoing home - if you manage to finish on time
    The challengesThe management have no respect for the staff, long shifts with short turnarounds in between shifts. No recognition for extra work/effort, owners have no idea what actually goes on in the workplace
    1 person found this helpful
    2.0
    Barista
    Oct 2017
    Staff are treated like slaves
    The good thingsAverage wage, not much else is good
    The challengesTerrible management, no staff support, unprofessional, long hours
    1 person found this helpful
    1.0
    Barista
    Oct 2017
    Less than 1 year in the role, former employee
    Left as soon as I could.
    The good thingsPays well enough to get by
    The challengesTerrible upper management.
    1 person found this helpful
    1.0
    Kitchen Hand
    Sep 2017
    Less than 1 year in the role, former employee
    Horrible. The only reason Zouki Monash are still in business is because it is a monopoly, the food sucks. Let's hope a better food place pops up one day.
    The good thingsGetting paid, despite not enjoying the work.
    The challengesGetting things done, when impatient employees interrupting you every 10 minutes to tell you to hurry up, without realising they're the reason I couldn't get things done in time.
    3.0
    Front counter/barista
    Aug 2017
    Workplace was exelent but management wasnt nice
    The good thingsEveryone had their own post/role
    The challengesToo many coffee orders at once
    5.0
    Customer Service
    Feb 2016
    Less than 1 year in the role, current employee
    Fantabulous
    The good thingsExperience to work with multi cultural team member, dealing with new ideas to improve hospital cafe
    The challengesConfront different customer
    1.0
    head chef
    Oct 2015
    1 to 2 years in the role, former employee
    unrewarding. bosses who don't know what happens in their own business
    The good thingsgoing home
    The challengestoo many chiefs not enough indians
    1 person found this helpful
    3.0
    Customer Service Rep
    Aug 2015
    5 to 6 years in the role, former employee
    Learning
    The good thingsGood pay
    The challengesLong hours
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