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Moorabbin, Melbourne VIC
Client & Sales Administration (Administration & Office Support)
Full time
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Posted 30d+ ago

Do you have energy, enthusiasm and a desire to provide outstanding customer service? 

QLM Elna Press is Australia’s leading innovative and service driven label and flexible packaging manufacturer based at Moorabbin, Southeast Melbourne. We have the perfect opportunity for a customer service person to join our sales team, working with a dynamic and motivated team to build relationships with a wide number of customers and stakeholders. 

To succeed in this role you will need:

  • Strong customer service skills & attention to detail
  • Excellent communication and time management skills
  • Be proactive and results driven with the ability to work independently
  • A desire to learn and take on challenges
  • Ability to prioritise workloads and work under pressure

 Reporting to the Team Leader your responsibilities will include:

  • Processing & updating customer orders, documentation and follow-ups  
  • Meeting KPI's and providing a high level of work standards
  • Updating client & order information in our MIS
  • Liaising with our sales teams to maintain and grow sales
  • Outbound calls to existing and prospective clients

 Excellent Working Conditions:

  • Sign on bonus 
  • Annual salary review
  • Full time: 40 hour week
  • Working Hours: 8.30am to 5:00pm - Monday to Friday
  • Flexible work from home hours 2 days per week after probation period

If you are keen to work in a dynamic and growing company with a culture of excellence and CARES values - we would love to hear from you. You should have a positive outlook on life and your work (no negative vibes here!) 

Apply with your CV with a cover letter that tells us how you would make a great addition to the QLM crew.

You must have the right to work in Australia. No communication from Recruiters will be considered.

Employer questions

Your application will include the following questions:
  • Which of the following statements best describes your right to work in Australia?
  • Do you have customer service experience?
  • Do you have data entry experience?
  • Which of the following statements best describes your Covid-19 vaccination status?
  • What's your expected annual base salary?
  • Which of the following Microsoft Office products are you experienced with?
  • How much notice are you required to give your current employer?
  • Do you have experience in administration?

Company profile

Company Logo for QLM Label Makers

QLM Label Makers

At QLM Label Makers we bring LABELS ALIVE with premium quality printed labels, beautiful product packaging and the best value thermal and digital colour label printers and consumables.

We have facilities in Brisbane, Sydney, Melbourne, Adelaide and Perth, as well as manufacturing throughout Asia Pacific.

Our values are CARES: consistency, accountability, respect, excellence and sustainability and we are committed to building a diverse and responsive team of industry leaders.

Working with QLM you can expect a fast-paced and dynamic culture. We are passionate about printing and providing our customers with complete label solutions.

If you are seeking to be part of a company that is growing with commitment to values and responsibility then contact us to get started.

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