Manage a team of Contact Centre Officers who provide application support and inf
Manage the daily operation of the contact centre including allocation of resourc
Respond to complex enquiries, and act on urgent matters

Manage a team of Contact Centre Officers who provide application support and information

2d ago

Listed three days ago

Customer Service Officer (Aboriginal & Torres Strait Islander Identified)

at Kinetic

This is a Full time job

North Melbourne, Melbourne VIC

subClassification: OtherOther

classification: Call Centre & Customer Service(Call Centre & Customer Service)

Be a pivotal community ambassador, enhancing public transport experiences and...
Engage directly with diverse customers, making a tangible impact on their dai...
Collaborate with a dynamic team in a fast-paced, supportive environment focus...

Join the Kinetic Team, where you'll be the vital link ensuring excellent service and safety on our bus networks and in the community.

3d ago

Listed fifteen days ago

Head of Customer Care Transformation

at MECCA Brands Pty Ltd

This is a Full time job

Richmond, Melbourne VIC

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

Join MECCA Brands in a key leadership role & make an impact!
People focused, high performing culture.
Fast paced, forever evolving, growth mindset!

Spearhead the evolution of our customer care landscape, ensuring MECCA remains at the forefront of delivering exceptional experiences to our customers

15d ago

Listed seven days ago

Call Centre Manager

at GJK Facility Services

This is a Full time job

Carlton, Melbourne VIC

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

Supportive & Friendly group of professionals
Internal transfer opportunities within a National Organisation
Training & Development opportunities

Seeking a Call Centre Manager, to oversee our call centre/help desk team, who works alongside one of our amazing clients, based in Carlton, VIC.

7d ago

Listed fifteen days ago

Head of Customer Care Operations

at MECCA Brands Pty Ltd

This is a Full time job

Richmond, Melbourne VIC

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

Join MECCA Brands in a key leadership role & make an impact!
People focused, high performing culture.
Fast paced, forever evolving, growth mindset!

This rare & exciting opportunity will play a pivotal role in leading and optimizing performance & driving excellence in customer service.

15d ago

Listed nine days ago

EL2 Director National Contact Centre Planning & Performance

at National Disability Insurance Scheme

This is a Full time job

Richmond, Melbourne VIC

$136,863 - $155,386 Plus 15.4% Superannuation

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

Ongoing & Non-Ongoing 12 - Full Time
$136,863 - $155,386 (plus 15.4% superannuation)
Role located in QLD - Robina,VIC - Dandenong,VIC - Geelong,VIC - Richmond

The NDIA National Contact Centre Branch is seeking a EL2 Director National Contact Centre Planning and Performance to join their team.

9d ago

Listed three days ago

Service Interactions Consultant

at Yarra Valley Water

This is a Full time job

Mitcham, Melbourne VIC

$55,031.35 per annum plus 12% superannuation

subClassification: OtherOther

classification: Call Centre & Customer Service(Call Centre & Customer Service)

Full time hours available with shift times between 8am to 7pm
True hybrid working environment - work from home and the office.
For purpose organisation with award-winning culture - 86% employee engagement

Integral role as the first point of contact for our customers experiencing faults in their water and/or sewer system.

3d ago

Listed eight days ago

Customer Care Excellence Project Manager

at Air Liquide Australia

This is a Contract/Temp job

Melbourne VIC

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

Salary + Performance Bonus
Hybrid Work Arrangement + Salary Continuance Insurance
Immediate Start on a 12-month Contract

Are you an experienced Project Manager with focus on Customer Excellence, ready to lead and drive high-value projects in the Pacific? Apply now!

8d ago

Listed twenty three hours ago

Scheduling Lead | 1800RESPECT | WFH

at Telstra Health

This is a Full time job

Melbourne VIC

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

Avenues for growth and stepping into other roles and/or functions of other roles
Work from the comfort of your home | IT equipment provided
Discount on Telstra Services

Lead and provide specialist expertise on rostering and forecasting for 1800RESPECT.

23h ago

Listed one day ago

Billing Coordinator

at Slater and Gordon Lawyers

This is a Full time job

Melbourne VIC

subClassification: OtherOther

classification: Call Centre & Customer Service(Call Centre & Customer Service)

Work with a collaborative and supportive national team
Split your time between home and office
Great Employee Benefits

The Billings Coordinator is responsible for the accurate and timely processing of all billing requests, located in either Toowoomba or Melbourne.

1d ago

Listed twenty hours ago

Workforce Planning Lead

at sportsbet.com.au

This is a Full time job

Melbourne VIC

subClassification: Management & SupportManagement & Support

classification: Call Centre & Customer Service(Call Centre & Customer Service)

This role will allow you to showcase your WFM and analytical skills, while providing exceptional value to multiple teams and channels across Sportsbet

20h ago

Be an early applicant

Listed nine days ago