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Listed four days ago

Customer Success & Quality Assurance Manager

at Adflex Marketing

This is a Full time job

Richmond, Melbourne VIC
$90,000 – $100,000 per year
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Flexible home/office balance
  • Join a great team environment
  • On-going training and support provided
You will coordinate the activities and performance of the customer service team and provide a point of escalation for serious customer enquiries.
4d ago
Listed two days ago

Operations Manager

at Department of Premier & Cabinet

This is a Full time job

Ballarat, Ballarat & Central Highlands VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Manage and oversee the IDSC’s workforce management framework
  • Contribute to the development of a high performing culture
  • 12 months Fixed term
Manage the IDSC's operational personnel including recruitment, induction, performance planning and assessment, conflict resolution, and learning
2d ago
Listed eight days ago

Knowledge Management and Quality Assurance Team Leader

at McMillan Shakespeare

This is a Full time job

Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • 3 days office, 2 days from home
  • Provide strategic advice and analysis
  • High performing, collaborative and supportive team environment
Enhance the Call Centre efficiency through the identification of process/guidelines improvements to deliver an exceptional customer experience. Hybrid
8d ago
Listed eight days ago

Knowledge Management and Quality Assurance Team Leader

at McMillan Shakespeare

This is a Full time job

Brisbane QLD
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • 3 days office, 2 days from home
  • Provide strategic advice and analysis
  • High performing, collaborative and supportive team environment
Enhance the Call Centre efficiency through the identification of process/guidelines improvements to deliver an exceptional customer experience. Hybrid
8d ago
Listed eight days ago

Knowledge Management and Quality Assurance Team Leader

at McMillan Shakespeare

This is a Full time job

Adelaide SA
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • 3 days office, 2 days from home
  • Provide strategic advice and analysis
  • High performing, collaborative and supportive team environment
Enhance the Call Centre efficiency through the identification of process/guidelines improvements to deliver an exceptional customer experience. Hybrid
8d ago
Listed ten hours ago

National Customer Service Manager

at ARDEX Australia

This is a Full time job

Seven Hills, Sydney NSW
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Global Market leader with great workplace culture
  • Challenging and exciting role with an engaged team
  • Permanent Full-Time opportunity with a diverse range of duties
Dynamic Customer Service Manager passionate about team leadership and client satisfaction, guiding and supporting teams to deliver excellent service.
10h ago
Listed one day ago

Customer Service Manager

at PFD Food Services Pty Ltd

This is a Full time job

Chullora, Sydney NSW
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Located in Chullora
  • Full-time permanent opportunity
  • Lead the frontline team in one of Australia's largest foodservice distributors
Excellent opportunity with a 100% Australian owned, national food service company. Competitive remuneration & great company benefits.
1d ago
Listed three days ago

Customer Support Centre Manager

at Komatsu Australia Pty Ltd

This is a Full time job

Welshpool, Perth WA
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Global OEM who will invest in your development with training.
  • Fantastic employee benefits program + Family focus.
  • Permanent role with career development opportunities
We are seeking a strong people leader to join our team in this key role.
3d ago
Listed five days ago

PlayWell Optimisation Manager

at sportsbet.com.au

This is a Full time job

Melbourne VIC
5 weeks annual leave
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • $290 allowance to use towards your personal fitness goals
  • Work from home 2 days a week
  • 6 months paid parental leave
If you are passionate about Customer Experience and Process Optimisation, then we have the perfect opportunity for you!
5d ago
Listed one day ago

NSC Housing Team Supervisor

at Programmed

This is a Full time job

Parramatta, Sydney NSW
Competitive salary + employee discounts
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • FM Services Supervisor opportunity for large-scale social housing contract
  • Attractive salary package + benefits program with great discounts
  • Excellent opportunity for career growth
Programmed Facility Management is seeking a Contact Centre Supervisor to lead day-to-day service centre operations.
1d ago
Listed two days ago

Customer Relations Team Leader

at Concentrix Services Pty Ltd

This is a Full time job

Ballarat, Ballarat & Central Highlands VIC
$85,000 per year
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Exciting new client engagement - get started and make your mark
  • Work closely with and be supported by experienced service delivery leaders
  • Guide and support a small and specialised team
Manage and develop a team of Customer Relations Specialists as they resolve complex, Retail Energy industry complaints.
2d ago
Listed five days ago

Dialler Operations Manager

at iSelect Ltd

This is a Full time job

Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Dynamic stakeholder collaboration opportunities
  • Engage with cutting-edge Genesys Pureconnect Technology
  • Hybrid model of working from our CBD office 3 days a week and 2 days from home
Join our team as primary technical support for Contact Centre operations. Enhance efficiency, manage stakeholders, and drive process improvements
5d ago
Listed three days ago

OEM Customer Service Supervisor

at Pirtek OEM

This is a Full time job

Kings Park, Sydney NSW
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Comprehensive training provided
  • Great opportunities for growth and development of your skills
  • Free parking and easy access to public transport, Kings Park location
Fantastic opportunity to join an established business, responsible for managing customer orders and provide coaching to the customer service team.
3d ago
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