Critical thinking: you might have seen it listed in job ads or heard people talking about the importance of critical thinking. But what's critical thinking? And how do you go about adjusting the way you think about things to become less emotional, and more critical?
That’s a lot of questions, but this guide has the answers. Below, we’ll break down the complex concept of critical thinking into simpler chunks, as well as providing examples of critical thinking in action. By the end, you’ll have a much clearer picture of what critical thinking is and how it can help you grow in your career and personal life.
Let’s start with a simple definition of critical thinking to understand what it is and the basics of how it works. Critical thinking is simply a way of looking at things in a more rational, logical way.
Usually, when faced with a situation, decision or dilemma, you might let your emotions, biases and other factors get involved in the thinking process. That’s completely natural. We all have our own ways of thinking about things and looking at the world.
But, if you’ve ever wanted to see things differently with a clearer mind, free of emotions and biases, that’s what critical thinking is all about.
Thinking critically is about quieting those emotions that might impact your decision-making. It’s about looking at a situation or problem from rational angles, analysing all the information available and coming to a logical conclusion.
Here are six steps to critical thinking:
What are some different critical thinking skills? What does it look like when you put these skills into practice at work? Here are some of the ways in which critical thinking can manifest in the workplace:
Critical thinking is useful for making workplace decisions in a fair way. For example, who to hire for a certain role or whether to take one job over another.
Critical thinking can also be very useful when you’re dealing with challenging situations with colleagues or your manager. Rather than making emotional or biassed decisions, you can think about how to resolve the issues in the fairest and most reasonable way.
Critical thinking can also be a driving force for innovation. When you think about problems critically, you may come across unique solutions you might not have otherwise discovered.
Critical thinking at work can help you evaluate complex data and information. It can help you make well-informed decisions, identify potential risks and develop solutions around strategy, project management and problem-solving.
Critical thinking helps you gather and analyse relevant data and consider various perspectives. It allows you to weigh the pros and cons before arriving at a well-informed decision. So, whether you’re in a leadership role or part of a team, these critical thinking skills can help you make informed decisions:
Critical thinking and problem-solving skills can help you achieve your business objectives. It allows you to break down tough challenges and figure out what's really causing the issue. You’re able to come up with creative fixes and make decisions that work. Ultimately, keeping things efficient and effective.
Critical thinking can also make you a more effective communicator with those around you. You’re able to become a better listener and build your understanding of other people’s views and personalities. It may lead to better and happier friendships and relationships.
One of the best ways to see the benefits of critical thinking is when you’re faced with a problem. When you come up against some sort of challenge, you might find yourself stumped or struggling to find the right solution.
That’s all normal and natural, and critical thinking can help you approach challenges and problems more confidently. You’ll be able to see those kinds of situations from new angles revealing previously unseen solutions along the way.
Example: Suppose you're in an interview and faced with a challenging question about your weaknesses. Instead of avoiding the question, apply critical thinking to identify a genuine weakness. Explain your strategies for improvement, showcase your self-awareness and commitment to growth.
Decision-making. It can be hard. You might struggle when weighing up the pros, cons and potential outcomes of one decision or the other. If you feel that way, then critical thinking could help.
When you apply critical thinking to a big decision, you cut out all the noise and emotion, leaving nothing but the facts and stats. These skills allow you to analyse situations fairly and logically, reaching smart, sensible conclusions with the best potential outcomes.
Example: Imagine you have multiple job offers on the table. By applying critical thinking, you can carefully assess each offer by considering factors like company culture, growth and opportunities. Also, you could consider things like job responsibilities, and alignment with your long-term career goals.
Creativity is all about letting your imagination loose and thinking outside the box. It might not seem like critical thinking can help, but in action critical thinking can be the key to helping you unlock more of your imaginative potential. You might discover insights and ideas you wouldn’t have thought of without it.
There are several creative critical thinking techniques, like mind maps and brainstorms, that you can use in many situations. When brainstorming, try to see a situation from lots of angles. Think about a situation in different ways to come up with related ideas, which is one of the cornerstones of critical thinking.
Example: Imagine you’re a teacher trying to think of a new lesson plan to teach kids about a difficult subject. If you rely solely on your experiences and favourite systems, you may struggle to think of anything new. But, by thinking critically, you can explore new ways to approach the subject and teach it to your class.
Communication is another area where critical thinking can make a massive difference. When you let your emotions influence what you say, you might end up saying something you don’t mean. If you’ve ever felt like your mood has influenced discussions with colleagues or people outside work, critical thinking could help.
It helps you to focus more clearly and have more productive, pleasant conversations with others. It’s also helpful to apply critical thinking if you have a disagreement with someone or simply have differing ideas. It can help you see things from their perspective.
Example: Let’s say that two members of your team are arguing about which one of their solutions to a problem is best. With critical thinking, you can put your opinions to the side and help to resolve the conflict in a rational and level-headed way.
Analysing and evaluating information is an important part of everyday life. You might be given information that you need to process. But naturally you have biases that may prevent you from independently assessing the data you receive.
Critical thinking can help you see information in a different light, absorbing it in a rational and logical way. It'll allow you to allow you to evaluate it based purely on facts, rather than bias or preconception.
Example: Imagine you just got assigned a new task at work with a technology you haven’t used before. It’s easy to be overwhelmed, but by thinking critically and analysing the relevant instructions, you can set up a clear plan of action. This will help you become better prepared to tackle the challenge of learning something new.
Another important aspect of critical thinking is being able to reflect on your own thoughts, actions and beliefs. It’s important to question the motives and origins of certain ideas or biases that may be present and could be affecting your decision-making. Through critical introspection, you may uncover biases you were unaware of and can then take actions to improve your future actions or reactions.
Example: Imagine you're reflecting on your recent job performance. Instead of simply accepting your accomplishments at face value, you apply critical thinking. You assess not only what you achieved but also how you achieved it. You question whether there were missed opportunities for improvement, and you identify areas where you can further develop your skills.
So, why might you want to focus on improving your critical thinking capability through critical thinking exercises? Because it can offer an array of unique benefits, making you a more productive and overall happier person at work. Some of the benefits of critical thinking are:
Improved decision making: Critical thinking can help you make more informed decisions. Rather than rushing to hasty calls or letting your emotions and other factors cloud your judgement.
Enhanced problem-solving skills: When you’re able to think critically about things, you can become a much more effective problem solver. You’ll be able to see problems from different angles, gathering information effectively to arrive at a logical solution.
Improved communication skills: Often, emotions and biases can negatively impact our communications with the people around us. But, with a critical thinking approach, it’s much easier to communicate clearly and effectively, even with those who have different views.
Better understanding of different perspectives: A big part of becoming a critical thinker is becoming a better listener. It can be hugely helpful in starting to understand and accept other ways of looking at things.
Increased creativity: Critical thinking can also be helpful for creativity. When looking at problems and situations rationally and analysing information, you might often come across unique and creative ideas you hadn’t previously imagined.
Critical thinking isn’t always easy to practise and you might find you encounter a range of barriers when trying to approach problems critically:
Personal bias is the number one barrier to critical thinking, and it can be very hard to avoid. When thinking about a problem or trying to make decisions, especially involving other people, our opinions and biases can impact our view.
Emotions can also get in the way when trying to think critically. It’s simply a part of human nature, and it’s very difficult to try to 'switch your feelings off'. It can be challenging to make a rational, logical decision in certain circumstances. But, by improving your critical thinking skills, you can learn to detach emotions from decision making.
In some cases, a simple lack of knowledge can make you unable to approach a situation in a balanced and rational way.
There may also be external factors beyond our control which influence the decisions you make and the way you think about things. For example, deadlines or the opinions of stakeholders and decision-makers.
Sometimes, a simple lack of time is all that’s needed to interfere with the critical thinking process. It takes time to look at things critically and gather information.
Once you’ve got the basics of critical thinking skills, there are still many ways to improve them over time. So, how can you develop critical thinking skills further? The main way to improve is through understanding what critical thinking involves. It’s about using your skills as much as possible in many aspects of everyday life, including work and personal life.
When you face a problem or situation, make the choice to think about it critically, rather than simply acting on instinct or making emotional decisions.
Reflect, analyse different viewpoints and question assumptions or ideas that might be influencing your train of thought. With time and repetition, it’s possible to hone your critical thinking abilities. Here are three important tips to further develop critical thinking:
If you’re eager to start working on your own critical thinking skills, a good way to get started is to become a more attentive listener. Don’t just hear what people are saying - listen to understand, considering the why and how behind their words, ideas and opinions. Ask questions to get more data, and challenge assumptions or misconceptions.
Take time to consider your approach. From the words you say to the actions you take, to the behaviour and opinions of those around you. By focusing more on these different aspects, rather than simply letting them pass you by, you can start to master the basics of critical thinking.
When dealing with a difficult situation, like a challenge at work or a relationship issue, try to apply the fundamentals of critical thinking. Be patient. Don’t rush to a conclusion or decision. Think carefully and deliberately to reach a decision that seems fair.
It’s also important to remember that critical thinking takes time to develop and practise. Becoming a good critical thinker is a continuous process of learning and development, requiring constant commitment and the ability to self-regulate and self-evaluate.
There are various useful tools and methods that can help you put critical thinking processes and concepts into action, including:
SWOT stands for strengths, weaknesses, opportunities and threats. A SWOT analysis is when you take those factors into account to come to a fair assessment of the situation. It's often a useful way to evaluate how well a project is performing and where it can be improved.
A fishbone diagram is a useful tool that can help you visualise a problem and learn about its causes. It makes it easier to find a solution. The 'fishbone' name comes from the fact that the diagram involves a central line with adjoining lines and arrows coming off either side. These represent various factors that contribute to the problem or situation, making the final diagram look like a fish skeleton.
Mind mapping is another kind of diagram that can be useful for visualising situations and extrapolating information about a given subject or problem. Start with the main subject in the centre, and then branch off with connected thoughts and considerations. You can also think about adding sub-topics and notes, resulting in a 'map' of the situation.
A cost-benefit analysis is another handy technique that many businesses use when trying to make decisions. It has a lot in common with critical thinking, as it's all about taking in information and making rational conclusions based on the available data.
As the name implies, a cost-benefit analysis focuses on measuring how much a decision or action will cost and what benefits it can provide. You can then analyse that information to determine if the decision offers good value and makes sense or not.
A decision tree is a simple framework in which you write down a potential decision and then branch off from it. It allows you to imagine what would happen based on various decisions.
Decision trees can help you visualise the prospective consequences of every decision, giving you the information to make the best possible choice.
It can be hugely beneficial to be part of a workplace that encourages critical thinking as part of the culture. It can lead to many advantages, including:
Improved decision-making: When critical thinking is part of the culture, employees are more likely to think carefully about big decisions and make the smartest calls.
Increased innovation and creativity: Critical thinking skills can also help you develop innovation and creativity. They encourage outside-the-box thinking, rather than restricting your own biases and limitations.
Better problem solving: One of the best benefits of critical thinking in the workplace is how it can help you solve problems more effectively. You’re able to take all the necessary info into account to arrive at a sensible and efficient solution.
Higher employee engagement and job satisfaction: When you’re encouraged to think critically, you’re more likely to engage at work and happier overall.
As the world changes and new technologies emerge, the concept of critical thinking could change in the years to come. There's a concern among various experts in the field of AI that the proliferation of AI could give people weaker critical thinking skills. As people grow to rely on technological tools like AI bots to solve problems and make decisions for you.
It could be particularly impactful on children and younger generations. Children grow up in a world with so many technological tools and services to help with almost every aspect of their lives. But even if critical thinking becomes trickier to learn in the future, it'll still be a very valuable and useful skill for all.
There's no doubt that critical and creative thinking skills are important in any workplace. These skills allow you to think about problems in the most fair and reasonable way, making the logical and rational conclusions. These skills can be perfect for problem-solving and dealing with big and tricky decisions.
If you’re wanting to improve the way you deal with everyday situations in a more logical way, then applying critical thinking skills is a great practise.
Critical thinking involves a range of different skills that can be applied to various situations. Here are 5 critical thinking skills: decision-making, conflict resolution, innovation, evaluating information and making informed decisions
Critical thinkers have the ability to look at situations in an objective and rational way. They can analyse available data to draw logical conclusions, without letting their own biases interfere. They are able to make rational, logical decisions and solve problems fairly.
There are many ways to work on your critical thinking skills. Practise is key, and skills can improve with repetition. Start by approaching problems and decisions in more rational ways. Clear your mind of biases and focus purely on the facts and information available to you.
An example of a critical thinking decision in everyday life might be trying to find a new job. You can carry out research and read company reviews. You can also source varying job descriptions and look at specifications like the salary to make the right choice for you. Other examples include deciding on diet and lifestyle factors, buying big purchases or solving problems at home.
The main barriers to critical thinking are personal or shared biases, emotions and preconceptions. Through your experiences and interactions with other people, you may develop certain ideas or notions that can impact your thinking and decision-making abilities. Emotions like fear or social pressure can also obstruct critical thinking. Overcoming these barriers involves practise and the ability to free your mind of biases.
Many employers value critical thinking skills. By using them effectively in the workplace, you may find it easier to deal with difficult colleagues and add value to your company.
A good way is to lead by example. Demonstrate logical and rational thinking to solve problems. You can pull out resources like fishbone diagrams or mind-mapping, where people may feel inspired to follow your approach.
Industries including Education and Science are particularly reliant on critical thinking, along with Healthcare, Engineering and Finance, but this skill can be valuable in almost any line of work.
You might believe that critical thinking has little practical use, or that it's only useful in settings like scientific research and education. But, having an open and analytical mind can be hugely beneficial in many industries and situations.
A good way to measure your critical thinking skills is to think critically about where you’ve used them and the improvements you’ve seen. Consider problems they’ve helped you solve, and the impacts of the decisions you made through critical thinking. You could also ask for feedback from the people around you.