Assistant Manager
Support the Manager of a business to resolve issues and oversee day-to-day operations.
Job opportunities
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Jobs in SEEK right nowJob growth
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5-year projectionSalary
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Typical salaryJob satisfaction
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Job opportunities
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Jobs in SEEK right nowSalary
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Typical salaryJob growth
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5-year projectionJob satisfaction
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On this page
- What's it like to be an Assistant Manager?
- How to become an Assistant Manager
- Latest Assistant Manager jobs
- Top skills and experience for Assistant Managers
- Is Assistant Manager the right role for you?
- Assistant Manager role reviews
What's it like to be an Assistant Manager?
An Assistant Manager is usually responsible for supporting a Manager of a company, business or organisation. They may also be in charge of hiring and training new employees, creating rosters for employees and providing customer service. Assistant Managers tend to work in areas such as hospitality, tourism, health and retail. While Assistant Manager duties may vary depending on the position, the skills these professionals usually have are the ability to think on their feet to quickly resolve issues, exceptional communication and customer service skills and excellent organisational skills.
Tasks and duties
- Ensuring the venue, store or premises run smoothly by overseeing employees and by developing systems and procedures for operational efficiency.
- Supporting the Manager by recruiting, hiring and training new employees and providing a comprehensive induction process.
- Handling and resolving customer queries and complaints as they arise.
How to become an Assistant Manager
Formal qualifications are not usually required to work as an Assistant Manager in Australia as previous experience is highly regarded and on-the-job training is typically provided. However, qualifications in the field may help you when you are applying for work.
- Decide on the area you want to work in. Depending on the setting, you may need to hold a current Responsible Service of Alcohol (RSA) certificate or Responsible Conduct of Gambling (RCG) certificate.
- If you are looking to further your career, you can work your way up and apply for promotions to more senior roles.
- You may also wish to consolidate your experience with further qualifications, such as a Certificate IV in Leadership and Management (BSB40520) or a Diploma of Leadership and Management (BSB50420).
Compare your salary
Find out how your salary compares with the average salary for Assistant Managers.Latest Assistant Manager jobs on SEEK
Be one of the first to discover these recently listed jobs, or browse all Assistant Manager jobs on SEEK right now.Did you find this helpful?
Skills and experience employers are looking for
Having the right skills and experience can make you an in-demand applicant. Assistant Manager employers on SEEK are looking for job seekers with expertise in the following areas. Responsible Conduct of Gambling Licence
Guest Experience
Responsible Service of Alcohol Certificate
Retail Management
Preparing Rosters
Gaming
Hospitality
Leadership
Stock Management
Hospitality Management
Source: SEEK job ads and SEEK Profile data
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Latest Assistant Manager reviews
Jun 2025
Overall, my experience as an Assistant Manager in retail has been both challenging and rewarding. I’ve gained valuable skills in leadership, customer service, and store operations. I’ve learned how to manage a team, solve problems quickly, and stay calm under pressure. The role has pushed me to grow personally and professionally, especially when stepping up to take on more responsibility. While it hasn’t always been easy, it’s taught me how to stay organized, communicate effectively, and keep both the team and customers happy. This experience has made me more confident and prepared for the next step in my career. --- Let me know if you'd like to personalize it further based on your goals or the company you worked for.
Reviewer's QualificationCertificate in Business
Experience1 – 4 years
Organisation sizeSmall (1-19 employees)
SpecialisationRetail & Consumer Products
The good thingsAs an Assistant Manager in retail, I’ve learned how to balance running the store, supporting my team, and making sure customers have a great experience. I work closely with the Store Manager to help w...
The challengesBeing an Assistant Manager in retail comes with a lot of challenges. It can be stressful during busy times, especially when trying to manage staff, help customers, and keep the store running all at on...
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Jan 2025
A dynamic and rewarding role that challenges leadership, problem-solving, and team management while driving business success.
Reviewer's QualificationBachelor of Science
Experience1 – 4 years
Organisation sizeMedium (20-199 employees)
SpecialisationEngineering
The good thingsEngineering is a challenging but rewarding field
The good things
Engineering is an incredibly fulfilling career if you enjoy problem-solving and hands-on design. Seeing a project come to life from con...
The challengesBeing an Assistant Manager comes with its own set of challenges. Balancing operational responsibilities, team leadership, and problem-solving can be demanding, especially when managing tight deadlines...
Read more
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SEEK has not verified the truth or accuracy of these comments and does not adopt or endorse any of the comments posted on this page.SEEK collects and posts the comments for what they are worth and for information purposes only to assist candidates to find employment through www.seek.com.au
