IT Support Officer
Get started in IT by providing technical assistance within organisations.
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- What's it like to be an IT Support Officer?
- How to become an IT Support Officer
- IT Support Officer courses
- Latest IT Support Officer jobs
- Top skills and experience for IT Support Officers
- Is IT Support Officer the right role for you?
- IT Support Officer role reviews
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Latest IT Support Officer reviews
5.0Oct 2018
Reviewer's Qualification
Certificate IV in Digital Media Technologies
Experience
1 – 4 years
Organisation size
Small (1-19 employees)
Specialisation
Software Support
The good things
Being an IT Support Officer can be quite fulfilling. Similar to any customer service role, you will grow attached to the good people you support and have fun stories to tell about the ones that aren't...
The challenges
Challenges in your everyday work life as an IT Support Officer will vary depending on what company you are with. Some will have required after hours/oncall work that can be quite daunting if you are a...
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4.0Oct 2018
Reviewer's Qualification
Diploma of Information Technology
Experience
1 – 4 years
Organisation size
Large (200+ employees)
Specialisation
System Administration
The good things
You get to meet people across the business. Lots of various issues to deal with and escalate to relevant teams, which leads to gaining management and troubleshooting skills. Great way on gaining inter...
The challenges
A challenge would be managing multiple urgencies at once where you require to involve others withing the team to work to resolve those cases. Time management could be very challenging, but you need to...
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Source: SEEK role reviews
SEEK has not verified the truth or accuracy of these comments and does not adopt or endorse any of the comments posted on this page.SEEK collects and posts the comments for what they are worth and for information purposes only to assist candidates to find employment through www.seek.com.au
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