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Medical Receptionist

An administrative role requiring a high degree of organisation and specialised knowledge.

What's it like to be a Medical Receptionist?

Medical Receptionists are responsible for general administration duties in a medical centre. They are required to greet patients as they arrive, book appointments, monitor stock levels, manage payments, and organise specialist consultations.

Medical Receptionist
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Medical Receptionists are also required to interpret and apply medical terminology correctly.

Useful traits or skills for a Medical Receptionist include good organisational skills, good communication skills, high levels of accuracy and a friendly personality.

What can I earn as a Medical Receptionist?

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Latest Medical Receptionist jobs on SEEK

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Source: Full time annual package based on job ad data.

How to become a Medical Receptionist


SEEK Learning
There is no required qualification to become a Medical Receptionist. However, courses such as the Certificate III in Business Administration - Medical (BSB31115) may provide you with valuable skills and knowledge.

  1. Consider completing a Certificate III in Business Administration (Medical) (BSB31115) or Certificate III in Health Administration (HLT37315).
  2. A Certificate IV in Health Administration (HLT47315) provides additional training in human resources and recruitment, leadership, and monitoring the compliance of ethical and legal responsibilities.

Explore related qualifications

SEEK users who have worked as a Medical Receptionist have studied these qualifications.

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Certificate III in Health Administration

With this certificate you will gain the skills to undertake a range of administrative tasks in the health industry.
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Certificate III in Health Administration provider logo
Certificate III in Health Administration provider logo
Certificate III in Health Administration provider logo

Certificate IV in Health Administration

This certificate prepares you for senior operational or team leader roles in the health administration industry.
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Certificate IV in Health Administration provider logo
Certificate IV in Health Administration provider logo
Certificate IV in Health Administration provider logo
Certificate IV in Health Administration provider logo
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Source: SEEK job ads and SEEK Profile data

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Job market trends for Medical Receptionists
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Job opportunities

Medical Receptionist jobs on SEEK
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Jobs on SEEK right now
Source: SEEK
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Source: SEEK job ads and SEEK Role Reviews

Latest Medical Receptionist reviews

Latest reviews from 179 Medical Receptionists surveyed on SEEK
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Positive
Negative
Oct 2018
Medical Receptionist - You will need bucket loads of patience.
Reviewer's Qualification
Diploma of Massage Therapy
Experience
1 – 4 years
Organisation size
Small (1-19 employees)
Specialisation
Reception
The good things
Good things about Medical Receptionist in a family clinic - Mostly friendly patients & families. Get to know regular patients & can have a quick chat or laugh with them. Depending on the size of th...
The challenges
Challenges of a Medical Receptionist at a family clinic. Challenge to manage the clinics policies or procedures against the patients expectations of what they feel or think should happen. Need a bucke...
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Oct 2018
Life is rich and rewarding with front line medical positions
Reviewer's Qualification
Diploma of Executive Secretarial Administration
Experience
10+ years
Organisation size
Small (1-19 employees)
Specialisation
Medical Reception
The good things
In any position in the medical arena you need to have warmth and compassion. It is good to remember that patients are there because they are unwell and often terrified, a friendly face, a kind word an...
The challenges
"The challenges can be varied. Patients are unwell and anxious and can be sharp with the first face they see, perhaps it is yours. Remember it is nothing personal. Try to calm and reassure that they w...
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Source: SEEK Role Reviews