What's it like to be a Practice Manager?
Practice Managers are the people in charge of a professional place of business, such as a medical, dental, legal or veterinary practice.
Tasks and duties
- Designing and implementing processes to keep the practice running smoothly.
- Assisting the practitioner with paperwork.
- Hiring, training and motivating staff.
- Ensuring records are kept in compliance with industry regulations.
- Problem-solving issues occurring in the practice.
- Managing digital databases and records.
- Discussing problems and offer solutions to unhappy clients.
- Reconciling accounts payable and receivable.
Practice Managers are responsible for maintaining the administrative, financial and human resource aspects of the business, while the practitioner is responsible for direct client care.
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How to become a Practice Manager
- Complete a Certificate III in Business Administration (Medical) (BSB31115) or a Certificate III in Health Administration (HLT37315) if you are going into the health industry. These courses are available through TAFE or a Registered Training Organisation.
- Complete a Diploma of Practice Management (HLT57715) for a more generalised course. It will take between 1-2 years full-time to complete.