Career Advice
E.g. nurse, resume, interview, sales...
🔍
🔍

Sales Consultant

Promote and sell products and services to customers, both in person and online.

What's it like to be a Sales Consultant?

Sales Consultants are responsible for promoting and selling products and services to customers, usually in a store, call centre or online chat setting.

Sales Consultant

Tasks and duties

  • Consulting with customers to help them make purchasing decisions, offering descriptions of benefits, product information and technical demonstrations.
  • Deterring customers from buying products or services from competitor brands.
  • Finding opportunities to pair compatible products and services to generate further sales.
  • Negotiating on price, warranties, contract terms or financing.
  • Processing sales and conduct payment transactions.
  • Selling loyalty program memberships.
Read less

Friendly, articulate, goal-orientated and persuasive, Sales Consultants provide information and compelling reasons to customers to help them make a purchasing decision about products and services the Sales Consultant represents.

Sales Consultants help to create awareness of the brand, sell as many units as possible, and upsell or cross-sell to generate further sales.

They often work on their feet for extended periods of time, and have sales targets to reach each month, quarter or year.

What can I earn as a Sales Consultant?

All
NSW
VIC
WA
QLD
TAS
SA
NT
ACT
The most common annual salary in AUS for a Sales Consultant is between $55k and $65k
Close salary comparison
info
Source: SEEK job ads. Salaries include superannuation.

How to become a Sales Consultant


SEEK Learning
There are no formal education requirements to work as a Sales Consultant.

  1. Most companies will give you training on the job, where you can learn from a Sales Manager or Senior Sales Representatives. You will also be likely to receive training from Sales Consultants about products and services they sell wholesale.
  2. You may need qualifications if you plan to work in a specialised industry. For example, if you work in the hospitality industry you might need a Responsible Service of Alcohol certificate.
  3. Consider completing a Bachelor degree majoring in marketing at university. The course will take 3 years full-time. You’ll need to have completed year 12 or gain admission through an alternative pathway.

Explore related qualifications

SEEK users who have worked as a Sales Consultant have studied these qualifications.

All
NSW
VIC
WA
QLD
TAS
SA
NT
ACT

Certificate IV in Business Sales

This qualification will develop your sales skills across a range of business sales contexts.

View course details
Certificate IV in Business Sales provider logo
Powered bySEEK Learning

Skills and experience employers are looking for

Hi there, have any of these? Add your skills directly to your SEEK Profile.


Skills listed in your SEEK Profile


Based on your skills, here are some roles to explore

Roles where your skills are commonly valued by employers.
Sign in and add skills to your SEEK Profile, to see roles that match your skill-set
Did you find this helpful?
🙂
😐
😦
info
Source: SEEK job ads and SEEK Profile data

Upskill with an online short course

Get instant access to online training for these in-demand Sales Consultant skills

How do Sales Consultants rate their role?

Latest reviews from 24 Sales Consultants surveyed on SEEK

Work-life balance
3.8
Job satisfaction
3.7
Career progression opportunities
3.7
Job security
3.5
Pay / Salary
3.7
Variety of work
3.4

Latest reviews

All
Positive
Negative
Dec 2018
Sales is hard but everyone needs to buy something. We are all customers at some point
Reviewer's Qualification
Certificate III in Pet Grooming
Experience
10+ years
Organisation size
Large (200+ employees)
Specialisation
Tiles
The good things
You get to meet people from different countries, different personalities
The challenges
Learning new systems or programs. Make sure to ask for help as this will improve your skills
Read more
Nov 2018
Generally satisfying role especially when customers get excited about their purchase.
Reviewer's Qualification
Diploma of Business
Experience
10+ years
Organisation size
Medium (20-199 employees)
Specialisation
Sporting goods
The good things
Regularly help customers make educated decisions in the purchase process to suit their needs.
The challenges
Closed minded customers can be challaging, particularly if you know they are marking poor choices, sometimes you may need to add personal experiences or examples to help them through.
Read more
info
Source: SEEK Role Reviews

Working hours for Sales Consultants

Overtime
Weekends
Shift work
Late nights
Often
Sometimes
Never
info
Source: SEEK Role Reviews from 24 Sales Consultants

What are the job opportunities for Sales Consultants?

Find out how the job market is trending

All
NSW
VIC
WA
QLD
TAS
SA
NT
ACT

Job opportunities

Sales Consultant jobs on SEEK
5,890
Jobs on SEEK right now
Source: SEEK

Projected job growthAlert

National increase over next 5 years *
-1.4%
2019
2024
Source: LMIP. Sales Representatives

Latest Sales Consultant jobs on SEEK

Next
info
Source: SEEK job ads

Browse related careers by interest

See careers related to Sales Consultant by field of interest.

info
Source: SEEK job ads and SEEK Profile data