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Sales Consultant

Promote and sell products and services to customers, both in person and online.
Job opportunities
Jobs on SEEK right now
Job growth
Projected job growth in 5 years
Salary
-
Typical salary
Job satisfaction
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What's it like to be a Sales Consultant?

Sales Consultants are responsible for promoting and selling products and services to customers, usually in a store, call centre or online chat setting.

Sales Consultant

Tasks and duties

  • Consulting with customers to help them make purchasing decisions, offering descriptions of benefits, product information and technical demonstrations.
  • Deterring customers from buying products or services from competitor brands.
  • Finding opportunities to pair compatible products and services to generate further sales.
  • Negotiating on price, warranties, contract terms or financing.
  • Processing sales and conduct payment transactions.
  • Selling loyalty program memberships.
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Friendly, articulate, goal-orientated and persuasive, Sales Consultants provide information and compelling reasons to customers to help them make a purchasing decision about products and services the Sales Consultant represents.

Sales Consultants help to create awareness of the brand, sell as many units as possible, and upsell or cross-sell to generate further sales.

They often work on their feet for extended periods of time, and have sales targets to reach each month, quarter or year.

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What can I earn as a Sales Consultant?

Find out the average salary for a Sales Consultant across Australia

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Latest Sales Consultant jobs on SEEK

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How to become a Sales Consultant


SEEK Learning
There are no formal education requirements to work as a Sales Consultant.

  1. Most companies will give you training on the job, where you can learn from a Sales Manager or Senior Sales Representatives. You will also be likely to receive training from Sales Consultants about products and services they sell wholesale.
  2. You may need qualifications if you plan to work in a specialised industry. For example, if you work in the hospitality industry you might need a Responsible Service of Alcohol certificate.
  3. Consider completing a Bachelor degree majoring in marketing at university. The course will take 3 years full-time. You’ll need to have completed year 12 or gain admission through an alternative pathway.

Explore related qualifications

SEEK users who have worked as a Sales Consultant have studied these qualifications.

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Diploma of Business

This VET diploma provides you with a foundation in business and may be used as a pathway into a Bachelor degree.

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Certificate III in Business

With this certificate you will gain the skills needed for entry level roles across a range of industry sectors.

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Certificate IV in Business

This qualification gives you the skills and knowledge to solve a range of business problems and to provide some leadership and guidance to others.
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Source: SEEK job ads and SEEK Profile data

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Is Sales Consultant the right role for me?


How do Sales Consultants rate their role?
Average ratings calculated from 111 Sales Consultants surveyed on SEEK
Work-life balance
4.0
Job satisfaction
3.8
Career progression opportunities
3.6
Job security
3.7
Pay / Salary
3.5
Variety of work
3.6

Job market trends for Sales Consultants
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Job opportunities

Sales Consultant jobs on SEEK
5,013
Jobs on SEEK right now
Source: SEEK

Projected job growth

National increase over next 5 years
-3.5%
2020
2025
Source: LMIP. Sales Representatives
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Source: SEEK job ads and SEEK Role Reviews

Latest Sales Consultant reviews

Latest reviews from 99 Sales Consultants surveyed on SEEK
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Positive
Negative
May 2021
With a positive attitude and willingness to always go the extra mile for your customer will always see you in good stead.
Reviewer's Qualification
Certificate IV in Retail Management
Experience
10+ years
Organisation size
Small (1-19 employees)
Specialisation
Jewellery
The good things
Expressing myself through Designing jewellery items (eg engagement rings) for customers that will be worn for a lifetime. Satisfaction of securing a sale Meeting lovely people
The challenges
Juggling various duties at one time Dealing with disgruntled customers Challenging and demanding customers
Read more
May 2021
Sales Consulting is hard work but it pays off when you make a customer’s day feel better.
Reviewer's Qualification
Victorian Certificate of Education
Experience
Less than a year
Organisation size
Medium (20-199 employees)
Specialisation
Sales
The good things
It’s hard work and dedication with working at a Global Retail Brand. You greet customers, provide help to find the perfect cookset and kitchenware set. At the best price you can convince them how usef...
The challenges
Challenges are putting up new promotional posters outside and inside the store at a fast pace and demonstrating how useful to use a set of knives.
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Source: SEEK Role Reviews