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Support Analyst

Use IT skills to provide technical support and troubleshooting.

What's it like to be

What can I earn as a Support Analyst?

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Latest Support Analyst jobs on SEEK

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Source: Full time annual package based on job ad data.

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SEEK users who have worked as a Support Analyst have studied these qualifications.

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Job market trends for Support Analysts
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Job opportunities

Support Analyst jobs on SEEK
3,798
Jobs on SEEK right now
Source: SEEK
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Source: SEEK job ads and SEEK Role Reviews

Latest Support Analyst reviews

Latest reviews from 2 Support Analysts surveyed on SEEK
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Positive
Negative
May 2021
support analyst is a entry level job
Reviewer's Qualification
Bachelor of Business
Experience
Less than a year
Organisation size
Large (200+ employees)
Specialisation
support analyst
The good things
fantastic culture You'll gain exposure to the pain points of your customers which you can convey to other teams which can make a difference in procedures
The challenges
angry clients senior management might have other ideas to save costs eg. hire less people even though it is busier
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May 2021
Customer service for IT geeks
Experience
5 – 9 years
Organisation size
Large (200+ employees)
The good things
Variety of tasks each day, and being able to resolve customer issues is very satisfying
The challenges
Must be able to prioritise tasks accordingly and manage time efficiently. Willing and able to seek assistance when required to avoid any delays
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Source: SEEK Role Reviews