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Waitperson

Serve food and beverages to customers in a hospitality environment.

What's it like to be a Waitperson?

A Waitperson works in restaurants, hotels, motels, convention centres and pubs, in addition to other establishments serving food and beverages.

Waitperson

Tasks and duties

  • Taking reservations for customers over the phone, via email or an electronic booking system, in addition to setting and arranging tables using correct linen, cutlery, crockery and glasses.
  • Welcoming customers, presenting them with menus and explaining any special items before relaying their order to kitchen and bar staff.
  • Serving food and beverages to customers, clearing tables and collecting payment for meals or drinks.
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A Waitperson ensures customers are receiving appropriate hospitality when at a particular venue. They have excellent communication and interpersonal skills, and enjoy working in busy environments.

Wait staff need to be willing to work in the evenings, on weekends and public holidays. They are individuals who are comfortable spending long periods of time on their feet.

What can I earn as a Waitperson?

All
NSW
VIC
WA
QLD
TAS
SA
NT
ACT
The most common annual salary in AUS for a Waitperson is between $45k and $55k

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Source: SEEK job ads. Salaries include superannuation.

How to become a Waitperson


SEEK Learning
Formal qualifications aren’t necessary to work as a waitperson, although wait staff with training and/or qualifications tend to be highly regarded within the industry.

  1. Gain work experience in the field and explore whether you need a responsible service of alcohol (RSA) certificate.
  2. Investigate travel, tourism and hospitality training pathways such as a Certificate III in Hospitality (SIT30616).
  3. There are many opportunities for wait staff who wish to further their hospitality career, such as becoming a Restaurant Manager or Food and Beverage Manager.

Explore related qualifications

SEEK users who have worked as a Waitperson have studied these qualifications.

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NSW
VIC
WA
QLD
TAS
SA
NT
ACT

Certificate II in Hospitality

This qualification prepares you for entry level roles in the hospitality industry.
Compare institutions
Certificate II in Hospitality provider logo
Certificate II in Hospitality provider logo
Certificate II in Hospitality provider logo
Certificate II in Hospitality provider logo

Certificate III in Hospitality

This certificate prepares you for a career in the hospitality industry and for roles in restaurants, hotels and cafes.
Compare institutions
Certificate III in Hospitality provider logo
Certificate III in Hospitality provider logo
Certificate III in Hospitality provider logo
Certificate III in Hospitality provider logo
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Skills and experience employers are looking for

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Source: SEEK job ads and SEEK Profile data

Upskill with an online short course

Get instant access to online training for these in-demand Waitperson skills

How do Waitpeople rate their role?

Latest reviews from 12 Waitpeople surveyed on SEEK

Work-life balance
3.9
Job satisfaction
3.5
Career progression opportunities
2.8
Job security
3.5
Pay / Salary
3.6
Variety of work
3.3

Latest reviews

All
Positive
Negative
Nov 2019
Every work place will have its negative and positive qualities.The expression the 'Devil you know'
Reviewer's Qualification
Diploma of Arts
Experience
10+ years
Organisation size
Small (1-19 employees)
The good things
The positive quality about waitering is the Tips or gratuity.You may turn up for work with no money in your wallet and at the end of the night,leave the workplace with $50.00 to your name.The negative...
The challenges
Don"t agree to do everything,Your boss may take advantage of your good nature.If your boss is willing to give you a pay raise sure.
Read more
Nov 2018
Waiting/bartending can is tough yet rewarding and fun
Reviewer's Qualification
Diploma of Health Science
Experience
1 – 4 years
Organisation size
Small (1-19 employees)
Specialisation
Waitperson
The good things
Working directly with customers can be a very rewarding experience, as I've found they are usually grateful for the hard work and effort put into service. It can be challenging, but the fast paced nat...
The challenges
The hours can be challenging depending on the workplace, late finishes or early starts, long hours etc. It is all dependant on the flexibility and management on your workplace which can vary considera...
Read more
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Source: SEEK Role Reviews

Working hours for Waitpeople

Overtime
Weekends
Shift work
Late nights
Often
Sometimes
Never
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Source: SEEK Role Reviews from 11 Waitpeople

What are the job opportunities for Waitpeople?

Find out how the job market is trending

All
NSW
VIC
WA
QLD
TAS
SA
NT
ACT

Job opportunities

Waitperson jobs on SEEK
828
Jobs on SEEK right now
Source: SEEK

Projected job growthAlert

National increase over next 5 years *
13%
2019
2024
Source: LMIP. Waiters

Latest Waitperson jobs on SEEK

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Source: SEEK job ads
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Source: SEEK job ads and SEEK Profile data