Toxic leadership,broken promises,and a workplace culture that prioritises control/profit over peopleThe good thingsHonestly, NOTHING, all went bad the moment this company took over. The only positive was gaining experience in handling difficult situations, as they will make your life harder by questioning every single decision you make and learning how not to run a team or business.
The challengesToxic and highly dysfunctional upper management with a strong culture of micromanagement and zero trust in managers. Constant pressure without proper support, unrealistic expectations, and no genuine focus on team wellbeing or long-term brand growth. Decisions are driven purely by short-term profit, often at the expense of staff morale and guest experience. Promised incentives and bonuses are not honoured, which leads to low trust and high turnover. Overall, a very draining and frustrating environment to work in.