Join the Lifeline Australia team as an RTO Compliance Administrator.
Join the Lifeline Australia team as an RTO Compliance Administrator.
4d ago
4d ago
Lifeline
(92 reviews)
Company Profile
Company overview
Industry
Social & Welfare Services
Lifeline is a national charity providing all Australians experiencing a personal crisis with access to 24 hour crisis support and suicide prevention services.Source: This is an extract from the company's own website.
Jobs at Lifeline
Based on your search activityExciting opportunity for a Procurement Business Partner to join the team!
Exciting opportunity for a Procurement Business Partner to join the team!
7d ago
7d ago
Reviews overview
3.692 ratings in total
5
35
4
25
3
7
2
6
1
19
48%
70%
What’s it like working at Lifeline?
AI summary of recent reviews
Working at Lifeline offers meaningful opportunities to support the community and make a difference in people's lives. Employees particularly value the supportive team environment, with positive relationships among colleagues and volunteers. The organisation provides valuable learning opportunities in retail and customer service, along with practical benefits such as staff discounts and flexible working arrangements.
However, there are some operational challenges to consider. These include concerns about management communication and support, particularly regarding career progression. The organisation faces some structural challenges with unclear processes and frequent leadership changes. The work can be physically demanding, especially in factory settings, and some locations experience challenges with facility conditions and workspace organisation.
Is this AI summary useful?
Recent reviews
1.0
Manager
Jun 2025Sydney NSW 20002 to 3 years in the role, former employee
Don't do it, document everything if your do, you will need it. Don't do it. High staff turnover due to a range of issues mostly tone deaf, wilfully ignorant leadership right to the top. Human rights & mental health not upheld, despite dedicated sector funding for this.
2.0
Thrift Shop Assistant
May 2025Geelong VIC 3220Less than 1 year in the role, former employee
A rewarding community role overshadowed by poor management and lack of support.
The good thingsWhat I liked the most about working at Lifeline Direct was the opportunity to engage with the community. Interacting with customers and working alongside dedicated volunteers was incredibly rewarding.
The challengesLack of support from management and HR made the job difficult. The store manager was uncommunicative and dismissive. HR missed multiple meetings, even regarding mental health. After a supportive area manager left, I felt abandoned and eventually chose to resign.
3.0
Contractor
Oct 2024Smeaton Grange NSW 2567Less than 1 year in the role, former employee
Not a bad place to work, worked at far worse places.
The good thingsA charity serving a very good purpose. Environmentally friendly with the recycling and reuse of donated clothing and goods in the factory and shops. Team spirit and motivation are generally good.
The challengesFactory work can be physically challenging at times for older people. Lots of branches that seem to be working in isolation. An over or under supply of donated clothing and goods. Constant turnover of senior managers and cultural changes.
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