ACH Group employees consistently praise their colleagues and team members for being supportive and friendly, creating a welcoming work environment. The organisation offers good work-life balance and benefits such as salary packaging. Many employees find satisfaction in their relationships with residents and clients, appreciating the opportunity to make a difference in aged care.
However, employees face several challenges, including concerns about management effectiveness at both executive and site levels, particularly regarding communication and decision-making. The workload can be demanding, especially during staff shortages, and some employees note limited training and support. There are also challenges related to outdated systems and resource allocation that impact daily operations.