Adam Internet
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    Adam Internet
    (3 reviews)
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    Company Profile

    Company overview

    Industry

    Telecommunications & Internet Service Providers

    Primary location

    Australia
    Adam Internet, a subsidiary of iiNet Limited, started from humble beginnings as a Bulletin Board Service over 25 years ago, to become one of the most reliable Internet Service Providers (ISP) in Australia, with a proud history of supporting the local Australian community.Taking advantage of iiNet’s global network and world-leading customer service teams, Adam Internet offers high-quality Internet, phone and Fetch TV products to customers all across Australia, while providing top-notch, 24/7 customer service support from teams of skilled sales, billing and technical support staff.Source: This is an extract from the company's own website.

    Reviews overview

    3.33 ratings in total
    5
    0
    4
    2
    3
    0
    2
    1
    1
    0
    67%
    Rate salary as high or average
    67%
    Employees recommend this employer to friends

    What’s it like working at Adam Internet?

    AI summary of recent reviews

    Employees at Adam Internet appreciate their great colleagues and the company's efforts to foster a safe and inclusive workplace. They also value the employee benefits such as free breakfast and lunch. However, some potential challenges were noted, including a perceived lack of flexibility with time management and hours, limited career advancement opportunities, particularly with the rotation system, concerns about senior management, and frustrations with communication channels in a large organisation.

    Is this AI summary useful?

    Recent reviews

    2.0
    Customer Service Representative
    Oct 2016
    Adelaide SA 50003 to 4 years in the role, former employee
    Couldn't wait to move on.
    The good thingsSome of the staff were great people. Safe and inclusive workplace.
    The challengesTime was micromanaged, not flexible on hours, disgraceful lack of career advancement, terrible senior management.
    4.0
    Customer Service Officer
    Sep 2015
    3 to 4 years in the role, former employee
    Great company to work for with a great bunch of staff and reasonably good salary.
    The good thingsThe staff are great
    The challengesCareer development is hard with a rotation system being in place
    4.0
    Customer Service Officer
    Jul 2015
    5 to 6 years in the role, current employee
    Working for Adam Internet will test and reward you, as long as you can stomach the entry salary which is less than enticing
    The good thingsProvided breakfast daily and free food for lunches often. Casual and sometimes rewarding role which sees you speak to a varied background staff base all over the world
    The challengesBig companies mean that there is several different options on how to tackle an issue be it head on or going through a number of avenues such as face to face communications, email, instant messaging, team group chats, all of which can have positives and negatives to resolving the issue. This can cause much frustration
    Ratings for Adam Internet are shared as-is from employees in line with our community guidelines
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