Alpha Flight Services
Write a review
    Alpha Flight Services
    (44 reviews)
    Unclaimed
    Write a review
    Write a review

    Company Profile

    Company overview

    Industry

    Facilities Management & Outsourced Services

    Primary location

    Gold Coast, Broadbeach, Queensland, Australia
    Alpha Flight Services is a leading in-flight catering company, chosen by many of the world’s airlines for its fresh, award-winning meals and outstanding service. Our fast-growing success is home-grown and backed by our parent company, dnata – one of the world’s foremost aviation services companies.Alpha’s 5,800-strong workforce service over 100 airlines and operate from 58 airports in 11 countries worldwide. Highly skilled chefs – accomplished in a range of cuisines – develop mouth-watering menus for first, business and economy class meals, specifically tailored to passenger tastes of each airline, including Halal expertise.

    Reviews overview

    3.044 ratings in total
    5
    14
    4
    4
    3
    9
    2
    3
    1
    14
    75%
    Rate salary as high or average
    52%
    Employees recommend this employer to friends

    What’s it like working at Alpha Flight Services?

    AI summary of recent reviews

    Alpha Flight Services offers several positive aspects that employees value, including a supportive team environment where many have formed strong friendships. The company provides attractive benefits such as free meals and staff parking, along with competitive compensation. Employees also appreciate the learning opportunities available, particularly in areas such as food presentation and airline industry skills.

    However, employees face certain challenges in their roles, including managing heavy workloads within tight timeframes. There are opportunities to improve management communication and support, while the fast-paced nature of the airline industry can sometimes impact work-life balance. The pressure of meeting operational demands while maintaining service quality requires significant dedication from staff members.

    Is this AI summary useful?

    Recent reviews

    1.0
    Warehouse Storeperson
    Oct 2025
    Melbourne Airport VIC 3045Less than 1 year in the role, former employee
    One of the lowest point in my life
    The good thingsSome of the team members and free meal
    The challengesUnreasonable workloads if you are not close to the supervisor
    4.0
    Food and Beverage Service Crew
    Jan 2025
    Alpha QLD 47243 to 4 years in the role, current employee
    Greeting customers while offering customers service attention, taking, assembling and presenting food orders, requesting and receiving payment, operating..
    The good thingsTeam work. Supportive . good environment to work.
    The challengesLack of communication.
    1.0
    Catering Attendant
    Mar 2020
    5 to 6 years in the role, former employee
    No work life balance
    The good thingsThe people I met, lunch is provided
    The challengesThe work load they expect you to do in a short timeframe, not having a work life balance, hard work not being appreciated
    Ratings for Alpha Flight Services are shared as-is from employees in line with our community guidelines
    See all reviews
    Other companies in this industry
    PT. Sarana Berkat SejahteraISS GlobalFoundeverYellow Ribbon SingaporeMelana International
    View all
    Find out more about working at Alpha Flight Services. Read company reviews from real employees, explore salaries and life and culture; and view all open jobs.
    This profile contains information from job postings, company websites, third-party databases and AI-generated content. Information may be incomplete or outdated. View our Company Profiles Terms.