Employees at APM Employment Services consistently highlight that working with participants and clients is the most rewarding aspect of the role, finding it fulfilling to help people achieve employment outcomes. Many appreciate their immediate teams and colleagues, noting supportive relationships and lasting friendships. The onboarding and training programmes are generally viewed as comprehensive, and there are opportunities for career growth and internal progression. Employees also value the diverse and inclusive workplace culture, with staff from various backgrounds contributing to a multicultural environment.
However, there are some potential challenges. Many employees indicate that management practices can be inconsistent, with frequent leadership changes, micromanagement, and varying levels of support from upper management. Work/life balance can be challenging due to high workloads and expectations of extra work, whilst workplace culture varies between locations, with some teams experiencing office politics and tension. Salary levels are noted as relatively low for the demanding work, and the role is heavily KPI-focused, with targets sometimes prioritised over participant wellbeing. Some staff also report concerns about promotion processes, with instances of unfulfilled promises and perceptions of favouritism, and training can occasionally feel rushed or inconsistent.