Arcare
(179 reviews)
Company Reviews
Working at Arcare
3.0179 ratings in total
5
55
4
22
3
19
2
31
1
52
70%
47%
Work/Life balance
3.1(177 ratings)
Career development
2.9(177 ratings)
Benefits & perks
2.6(177 ratings)
Management
2.8(177 ratings)
Working environment
3.1(178 ratings)
Diversity & equal opportunity
3.2(176 ratings)
reviews
Showing 5 reviews for All Brisbane QLD
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2.0
Personal Care Worker
Apr 2026Seven Hills QLD 41701 to 2 years in the role, former employee
Good for experience, but heartbreaking to see the decline from Arrival to Discharge due to the care.
The good thingsSeeing the residents when I would come in, learning about their lives and achievements, as well as a few of the staff who genuinely loved what they did.
The challengesWhile there are many wonderful staff members here, the facility staff prioritizes task-timing over the quality of resident life. There is a noticeable lack of resident autonomy; many residents expressed feeling like "farm animals" or "chess pieces" because they are moved without notice or choice in their daily routines. I witnessed frequent neglect where residents' choices, from what they wear to when they go to sleep, were ignored to suit staff schedules (sitting on their phone at the carers station or poorly documenting to stretch time). The morning shifts are often rushed and physically rough, while the evening shifts see residents put to bed early so staff can "finish documentation". It was heart breaking to see residents feeling ignored or misunderstood, particularly when staff assumed cognitive impairment where there was none. I chose to leave because the work culture & values did not support the level of dignity the residents deserve. Again there are still some amazing workers.
2 people found this helpful
2.0
Personal Support Worker
Apr 2026Logan Reserve QLD 41332 to 3 years in the role, former employee
The residents are the only good thing. Toxic culture that won't change.
The good thingsThe residents. They are the only reason to turn up to each shift.
The challengesToxic!!! Toxic staff and toxic management that don't do anything. They just say they'll try to fix issues but that don't do anything. They wait until you're burnt out and mentally drained and you end up quitting. The bad workers get to stay and the people that actually care for the residents have no choice but to leave. I would never recommend this company to workers or families.
3.0
Environmental Assistant
Oct 2025Slacks Creek QLD 4127Less than 1 year in the role, former employee
It's been a learning job that I've seen.
The good thingsStaff members are friendly
The challengesThey could improve the pay .
1 person found this helpful
Arcare Aged CareThank you for your positive review. We’re delighted to hear that you’ve had a great experience at Arcare. Fostering a supportive and respectful team environment is incredibly important to us, and it's always lovely to hear when that’s reflected in our team members’ experiences. Wishing you continued success in your career. – The Arcare Team
14d ago
5.0
Recruitment Role
Sep 2023Brisbane QLD 40001 to 2 years in the role, current employee
Oh ..... I can do that in one word "AWESOME!"
The good thingsA warm welcome into the workplace. Supportive management who always take the time to check in and see how you are going. Management encourage my involvement and input when looking for ways to improve the processes and procedures used in my role. Great staff incentives such as free food trucks onsite for staff, and gift cards etc making us all feel valued. The thing I enjoy the most when I am at work is listening to all the laughter between my work colleague's, their friendly natures and building friendships with them and the elderly within the facility. It truely is a lovely environment to work in.
The challengesAt times there can be challenges in my role, however the support network is always available to assist me to work through them. :)
Arcare Aged CareThank you for your positive review. We’re delighted to hear that you’ve had a great experience at Arcare. Fostering a supportive and respectful team environment is incredibly important to us, and it's always lovely to hear when that’s reflected in our team members’ experiences. Wishing you continued success in your career. – The Arcare Team
30d+ ago
3.0
Personal Care Assistant
Jul 2023Brisbane QLD 4000
ok but not great
The good thingsrelationships with some clients and co- workers
The challengesYou have to be friends with management teams to get ahead. Your voice not been heard by manager when a concern is raised.
2 people found this helpful
Arcare Aged CareThank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet your expectations. At Arcare, we’re committed to creating a respectful and rewarding environment for all team members, and it’s disappointing to learn that we may not have achieved this in your case.
If you're open to it, we’d welcome the opportunity to hear more directly. Please reach out to us at [email protected]
– The Arcare Team
30d+ ago