Client Services Officer salary at Audika

Audika offers a generally positive work environment characterised by supportive colleagues and friendly clinical staff. Employees particularly value the opportunity to help clients improve their hearing and quality of life, with many noting the rewarding nature of their work. The company provides ongoing training and access to current technology, while convenient office locations near public transport are also appreciated.

However, employees face certain challenges in their roles. These include concerns about management approaches and supervision styles, alongside demanding performance expectations and KPI targets. The contact centre booking system can create scheduling difficulties, and workload intensity can be high during busy periods, requiring careful management of time and resources.