BankSA
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    BankSA
    (60 reviews)
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    Company Reviews

    Working at BankSA

    2.760 ratings in total
    5
    10
    4
    8
    3
    15
    2
    6
    1
    21
    83%
    Rate salary as high or average
    35%
    Employees recommend this employer to friends
    Work/Life balance
    2.6(60 ratings)
    Career development
    3.0(60 ratings)
    Benefits & perks
    3.1(60 ratings)
    Management
    2.3(60 ratings)
    Working environment
    2.7(60 ratings)
    Diversity & equal opportunity
    3.2(60 ratings)
    Ratings for BankSA are shared as-is from employees in line with our community guidelines

    reviews

    Showing 4 reviews for All Adelaide SA
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    2.0
    Customer Service Specialist
    Nov 2024
    Adelaide SA 50001 to 2 years in the role, current employee
    Great job if you enjoys sales, high targets and working towards career progression. Not the job for you if you require work life balance and RDO’s. Part time is 5 days a week M - F and there is no movement on this. RDO’s are not an option either. Difficult to get leave - required to pick from 3 different periods provided to you. Culture can be good dependant on the branch
    The good thingsDepending on the branch, the culture can be great.
    The challengesCold calling. Constantly. Cold. Calling. Haven’t met targets? Cold call. Don’t have anything to do? Cold call. KPI’s can be quite high, especially in branches that don’t have a lot of foot trafffic. Felt like more sales rather than helping.
    1.0
    Customer Service Representative
    Nov 2023
    Adelaide SA 50009 to 10 years in the role
    Would never work for a bank again.
    The good thingsThe pay, the customers, location. No weekends.
    The challengesThe targets lots cold calling. Just a number since Westpac took over. Do not care for the customers. Annual leave was ridiculous as the bank dictated to you. Reliving at other branches.
    1 person found this helpful
    3.0
    Personal Banker
    Nov 2023
    Adelaide SA 50001 to 2 years in the role, former employee
    Okay role, not suited if you want to progress quickly.
    The good thingsThe role offered a good test of my character and with that I have been able to develop a lot of my skills. A lot of the people you meet also make for good colleagues, even friends.
    The challengesIt feels no matter what you do, and how successful the stats may show. It’s not good enough. You’ll be targeted more if those high levels slip and targeted if you are not willing to roll over for certain people.
    2 people found this helpful
    1.0
    Customer Service Representative
    Jul 2023
    Adelaide SA 50001 to 2 years in the role, former employee
    Soul destroying. Can never do enough.
    The good thingsHonestly...nothing.
    The challengesThe culture...if you could call it that. Constant pressure to be better, do more...miserable colleagues. Dreadful customers. Zero reason to want to be there.
    1 person found this helpful
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