{"loaderData":{"company-profile-root":{"name":"Baycorp","isClaimed":true,"branding":{"logoImageUrl":"https://image-service-cdn.seek.com.au/35af0dfc25d9de291e592fa880af8a075510265b"},"rating":{"count":35,"average":2.9},"id":"433937","zone":"anz-1","totalJobs":0},"salaries":{"companyUrl":"","companyName":"Baycorp","salarySatisfactionRating":63,"jobsModel":{"jobs":[],"totalJobs":0,"companyName":"Baycorp","organisationId":"1136","companyId":"433937"},"companyReviewsAISummary":{"__typename":"CompanyReviewsAISummary","reviewsCount":30,"reviewsDateFrom":"2015-10-19T10:05:34.954Z","reviewsDateTo":"2024-08-19T00:04:52.000Z","aISummaryContent":{"__typename":"CompanyReviewAISummaryContent","positiveAndChallengesSummary":"Employees at Baycorp appreciated the colleagues they worked with, describing them as great people and making long-life friends. The training provided, particularly the initial 3-week training, was highly regarded as outstanding and thorough. Employees also noted the work-life balance at Baycorp was good, with set hours and no need for additional hours. Some employees felt management was supportive, particularly in terms of training and development opportunities.

However, there were also potential challenges raised. A common concern was the low pay, which some employees felt was atrociously low and did not reflect the workload. Employees indicated that the workload could be challenging, with high caseloads, unrealistic KPIs, and commissions that were difficult to achieve. The nature of the work, which involved dealing with difficult customers and prying into personal lives, was described as emotionally draining by some employees. There were also concerns raised about management issues, such as poor decision-making, lack of communication, and a perceived lack of trust and accountability."}},"shouldShowAISummary":true,"salaryRanges":{"lastUpdated":"2 Apr 2026","salaryRangeByRoles":[]},"randomCompaniesInThisIndustry":[{"name":"Broadridge Connectivity Solutions","slug":"broadridge-connectivity-solutions-994615","id":"994615"},{"name":"Perpetual","slug":"perpetual-433123","id":"433123"},{"name":"Peakbound","slug":"peakbound-434975","id":"434975"},{"name":"Mitrade","slug":"mitrade-167297174022724","id":"167297174022724"},{"name":"Professional Investment Services","slug":"professional-investment-services-435250","id":"435250"},{"name":"Capital Finance","slug":"capital-finance-434385","id":"434385"},{"name":"OnePath","slug":"onepath-434228","id":"434228"},{"name":"FMR Investments","slug":"fmr-investments-436541","id":"436541"},{"name":"Ipac","slug":"ipac-753153","id":"753153"},{"name":"AAM Investment Group","slug":"aam-investment-group-1036209","id":"1036209"},{"name":"RGB International","slug":"rgb-international-158803356338416","id":"158803356338416"},{"name":"Property Tax Specialists","slug":"property-tax-specialists-951473","id":"951473"},{"name":"Abacus Property Group","slug":"abacus-property-group-995148","id":"995148"}],"shouldIndex":false,"shouldShowErrorPage":false,"reviews":{"rating":{"average":2.9,"count":35},"reviews":[{"schemaVersion":"1.0.0","title":"The job itself was mentally demanding and it had burnt me out mentally. \nThe job and company ruined my mental health and the company didnt care. ","createdAt":"19 Aug 2024","pros":"The people you work with were great.","cons":"Everything else,\nthe pay was atrociously low, the case loads were unmanageable, the KPIs were unrealistic and commissions were almost impossible to reach. ","overallRating":1,"id":"172402589224166","companyId":"433937","jobTitle":"Debt Collection Officer","employmentStatus":"1 to 2 years in the role, former employee","workLocation":"Perth WA 6000","salarySummary":"Low","recommended":{"__typename":"CompanyReviewV2Recommended","description":"Not recommended","value":false},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"Do not do it","createdAt":"3 Apr 2021","pros":"Hours were set, and no need for additional hours","cons":"Money was very low, and emotionally draining, they make you pry into peoples personal lives to ask them for money.","overallRating":1,"id":"161741762074605","companyId":"433937","jobTitle":"Resolution Specialist","employmentStatus":"1 to 2 years in the role, former employee","salarySummary":"Low","recommended":{"__typename":"CompanyReviewV2Recommended","description":"Not recommended","value":false},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"Anyone can work there, that's the problem with the place","createdAt":"21 Jul 2020","pros":"Nothing in particular comes to mind ","cons":"Dealing with being treated like you are in primary school","overallRating":1,"id":"159530978743767","companyId":"433937","jobTitle":"Administration Role","salarySummary":"Low","recommended":{"__typename":"CompanyReviewV2Recommended","description":"Not recommended","value":false},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"It was good while the company was sill extent.","createdAt":"21 Nov 2019","pros":"Friendly team, mostly supportive managers, high work volumes, opportunities to learn new things.","cons":"Under American ownership American values and procedures were implemented which did not work in the Australian environment.","overallRating":3,"id":"5358075","companyId":"433937","jobTitle":"Opereational Supprort Specialist","employmentStatus":"5 to 6 years in the role, former employee","salarySummary":"Low","recommended":{"__typename":"CompanyReviewV2Recommended","description":"Recommended","value":true},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"Great work experience learnt something new, would like more of customer service with no pressure of targets. ","createdAt":"21 Nov 2019","pros":"Great work team leads are willing to work with team members, and are very caring about their well-being.","cons":"Difficult speaking to people who have no intention to do the right thing. ","overallRating":4,"id":"5356494","companyId":"433937","jobTitle":"Resolution Specialist","employmentStatus":"Less than 1 year in the role, former employee","salarySummary":"Average","recommended":{"__typename":"CompanyReviewV2Recommended","description":"Recommended","value":true},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"Life changing not only for the customers but also for me. ","createdAt":"21 Nov 2019","pros":"The respect and admiration management and staff had for each other. You work hard it doesn’t go u notice. The diversity of the different cultures coming together and working side by side sharing their experiences with their customers on the phone. The outcomes of that conversation. What they would’ve done differently. It was all about sharing your calls and how it could improve your next call. The respect was high. Everyone was supportive of each other which made work that much enjoyable and passionate about their role.","cons":"The different conversations with the customers. Getting the customers to go deeper into why they are where they are and what did they want from this call. Having open meaningful conversations that could bring results. ","overallRating":5,"id":"5347854","companyId":"433937","jobTitle":"Resolution Specialist","employmentStatus":"3 to 4 years in the role, former employee","salarySummary":"High","recommended":{"__typename":"CompanyReviewV2Recommended","description":"Recommended","value":true},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"Rewarding but frustrating ","createdAt":"21 Nov 2019","pros":"People that worked there ","cons":"Performance in general\nSenior leadership","overallRating":3,"id":"5347666","companyId":"433937","jobTitle":"Operations ","salarySummary":"Average","recommended":{"__typename":"CompanyReviewV2Recommended","description":"Recommended","value":true},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"Great friendly environment which is hard to find in collections","createdAt":"21 Nov 2019","pros":"Great management, will take newcomers into the industry and pay for their cert iii in financial services and cert iii in mercantile agents, as well as the Capi licence.","cons":"For me it was the distances although it is near a train station.\nSame as any collections role its hard and draining.\n","overallRating":4,"id":"5342749","companyId":"433937","jobTitle":"Collections Officer","employmentStatus":"1 to 2 years in the role, former employee","salarySummary":"Average","recommended":{"__typename":"CompanyReviewV2Recommended","description":"Recommended","value":true},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"Low pay. Not enough advancement opportunities. ","createdAt":"11 Sep 2019","pros":"Great staff members, made friends for life.","cons":"Snobby upper management, no enough room for growth and development. ","overallRating":1,"id":"5330636","companyId":"433937","jobTitle":"RS","employmentStatus":"1 to 2 years in the role, former employee","salarySummary":"Average","recommended":{"__typename":"CompanyReviewV2Recommended","description":"Not recommended","value":false},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"Everything is good except for the HR","createdAt":"11 Sep 2019","pros":"Good work life balance and good salary","cons":"HR is not professional","overallRating":5,"id":"5328011","companyId":"433937","jobTitle":"Financial Accountant","salarySummary":"High","recommended":{"__typename":"CompanyReviewV2Recommended","description":"Recommended","value":true},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"I loved working for baycorp. ","createdAt":"27 Nov 2018","pros":"Loved working at baycorp but the money was not good.","cons":"I loved working at baycorp. I did not find anything difficult","overallRating":5,"id":"5273839","companyId":"433937","jobTitle":"Collections Officer","employmentStatus":"7 to 8 years in the role, former employee","salarySummary":"Average","recommended":{"__typename":"CompanyReviewV2Recommended","description":"Recommended","value":true},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"Fantastic place to work","createdAt":"8 Nov 2018","pros":"No micro managing, great work life balance. Friendly environment. Fantastic culture","cons":"Hard systems to learn but plenty of training and support. Lots of product knowledge to get your head around","overallRating":5,"id":"5250119","companyId":"433937","jobTitle":"Sales and Service Consultant","employmentStatus":"Less than 1 year in the role, former employee","salarySummary":"Average","recommended":{"__typename":"CompanyReviewV2Recommended","description":"Recommended","value":true},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"Incredible opportunity with great return!","createdAt":"24 Sep 2018","pros":"An incredible working environment, awesome benefits, and everyone in the Perth office is absolutely spectacular!","cons":"Nothing you can't overcome through the use of the incredible management staff.","overallRating":5,"id":"5116462","companyId":"433937","jobTitle":"Resolutions Specialist","employmentStatus":"Less than 1 year in the role, current employee","salarySummary":"Average","recommended":{"__typename":"CompanyReviewV2Recommended","description":"Recommended","value":true},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"Although committed to the company, some very poor important business decisions were made by senior management who then lack the accountability.","createdAt":"26 Feb 2018","pros":"General staff were good people. Management was poor, particularly in decision making and communication.","cons":"Poor communication, lack of trust in management. General staff were treated very poor.","overallRating":1,"id":"2592888","companyId":"433937","jobTitle":"Project Manager","salarySummary":"Average","recommended":{"__typename":"CompanyReviewV2Recommended","description":"Not recommended","value":false},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"The bottom of the barrel","createdAt":"8 Feb 2018","pros":"Close to home. Easy role","cons":"Really poor management. Very high staff turnaround. Very low quality of staff, the good staff don't stay long","overallRating":1,"id":"2532771","companyId":"433937","jobTitle":"Collections Officer","employmentStatus":"Less than 1 year in the role, former employee","salarySummary":"Average","recommended":{"__typename":"CompanyReviewV2Recommended","description":"Not recommended","value":false},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"Great if you want to start a career in collections","createdAt":"8 Feb 2018","pros":"You will make many friends especially during the training phases, the training is very good as you will learn many new things in the first few months","cons":"The KPI's are achievable however getting beyond your target and getting a large bonus is the most challenging part","overallRating":4,"id":"2529778","companyId":"433937","jobTitle":"Senior resolution specialist","employmentStatus":"1 to 2 years in the role, current employee","salarySummary":"Average","recommended":{"__typename":"CompanyReviewV2Recommended","description":"Recommended","value":true},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":5,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Diversity & equal opportunity"}],"reply":{"companyLogoUrl":"https://image-service-cdn.seek.com.au/35af0dfc25d9de291e592fa880af8a075510265b","createdAt":"2019-12-18T08:08:55.627+00:00","from":"Human Resources Officer","text":"Thank you for your review ! \n\nAt Baycorp we pride ourselves on being able to provide our staff with the best opportunities for success and growth. \n\nWe hope you achieved everything you wanted here and more. \n\nKind Regards, \nHuman Resources - Baycorp","user":{"userId":"1"}}},{"schemaVersion":"1.0.0","title":"Horrible experience, would not recommend it, there are other places to work","createdAt":"8 Feb 2018","pros":"Met some amazing people","cons":"Very poor management, cannot take accountability for their failure, so they blame the workers, often resulting to in termination to save their necks. \n\nThe training was all bull as once you get on the floor, you are literally told to do the opposite. Very stressful, micromanaged place.","overallRating":1,"id":"2525316","companyId":"433937","jobTitle":"Portfolio Manager","salarySummary":"Average","recommended":{"__typename":"CompanyReviewV2Recommended","description":"Not recommended","value":false},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"Adequate","createdAt":"23 Nov 2017","pros":"They are few and far between. The people are generally great but the rest of it is really poor. It's a shame it could be so much better","cons":"No training and no support","overallRating":3,"id":"2172191","companyId":"433937","jobTitle":"resolution specialist","employmentStatus":"Less than 1 year in the role, former employee","salarySummary":"Low","recommended":{"__typename":"CompanyReviewV2Recommended","description":"Not recommended","value":false},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"Low paid work for stressful working culture, not an employer of choice, rather needs must.","createdAt":"25 Oct 2017","pros":"(Low) paid job that helped pay the bills. Some wonderful 'floor' staff.","cons":"Lack of recognition by management, who were very quick to take credit for the good work of their reporting staff. Hard to get ahead unless you were one of the chosen few, in which case you reaped the benefits.","overallRating":1,"id":"2076269","companyId":"433937","jobTitle":"Shared services","employmentStatus":"5 to 6 years in the role, former employee","salarySummary":"Low","recommended":{"__typename":"CompanyReviewV2Recommended","description":"Not recommended","value":false},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"The 50 new people I met","createdAt":"7 Sep 2017","pros":"making long life friends","cons":"We had a contract with the ATO it was challenging but great work","overallRating":3,"id":"1911574","companyId":"433937","jobTitle":"Debt Collection Officer","employmentStatus":"Less than 1 year in the role, former employee","salarySummary":"Average","recommended":{"__typename":"CompanyReviewV2Recommended","description":"Not recommended","value":false},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"Horrific","createdAt":"19 Aug 2017","pros":"It was a negative and the managers didnt care","cons":"Management and yhe people that work there","overallRating":1,"id":"1848291","companyId":"433937","jobTitle":"Sendon","employmentStatus":"3 to 4 years in the role, former employee","salarySummary":"Low","recommended":{"__typename":"CompanyReviewV2Recommended","description":"Not recommended","value":false},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Diversity & 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The company is an absolute nightmare","cons":"The whole role was a challenge.","overallRating":1,"id":"547964","companyId":"433937","jobTitle":"Resolutions Officer","employmentStatus":"1 to 2 years in the role, former employee","salarySummary":"Average","recommended":{"__typename":"CompanyReviewV2Recommended","description":"Not recommended","value":false},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"Excellent opportunity to expand your career in collections role.","createdAt":"17 Feb 2016","pros":"Training of 3 weeks was oustanding, very thorough and excellent for new joiners.","cons":"Learning the system, need some time to get used to. 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Trying to sell a debt to someone is hard enough let alone get abused each call.","overallRating":2,"id":"517243","companyId":"433937","jobTitle":"Senior Collections Officer","employmentStatus":"3 to 4 years in the role, former employee","salarySummary":"Low","recommended":{"__typename":"CompanyReviewV2Recommended","description":"Not recommended","value":false},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"Terrible - would not recommend","createdAt":"11 Feb 2016","pros":"Not one thing","cons":"Management only care about their interests.","overallRating":1,"id":"496343","companyId":"433937","jobTitle":"shared services","salarySummary":"Low","recommended":{"__typename":"CompanyReviewV2Recommended","description":"Not recommended","value":false},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":1,"description":"Diversity & equal opportunity"}]},{"schemaVersion":"1.0.0","title":"Good career starter.","createdAt":"19 Oct 2015","pros":"They pay for certificate 3 in mercantile agents","cons":"Better use of modern technology","overallRating":3,"id":"384967","companyId":"433937","jobTitle":"Collections Officer","employmentStatus":"Less than 1 year in the role, current employee","salarySummary":"Low","recommended":{"__typename":"CompanyReviewV2Recommended","description":"Recommended","value":true},"hasBeenFlagged":false,"ratings":[{"__typename":"CompanyReviewV2RatingItem","value":2,"description":"Benefits & perks"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Career development"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Work/Life balance"},{"__typename":"CompanyReviewV2RatingItem","value":3,"description":"Working environment"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Management"},{"__typename":"CompanyReviewV2RatingItem","value":4,"description":"Diversity & equal opportunity"}]}],"paging":{"page":1,"perPage":30,"total":35,"totalPages":2}}}},"actionData":null,"errors":null}