(175 reviews)

Company Profile

Company overview

Website

Industry

Government Administration & Politics

Specialities

Planners & project managers, variety of trades, bus drivers and mechanics, engineers and architects, HR, apprenticeships & cadetships, graduate program, librarians

Company size

5,001-10,000

Primary location

Brisbane, QLD

Brisbane City Council is one of the largest local governments in the Asia-Pacific region and one of the biggest employers in Queensland. We have close to 400 job types across a broad range of service areas, with roles that serve our community. Council employs an inclusive and diverse workforce, with great benefits and flexible work options.

Jobs at Brisbane City Council

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APPRENTICE PAINTER

at Brisbane City Council

Brisbane QLD

As a Painting and Decorating Apprentice, you’ll play a role in maintaining and enhancing Brisbane City Council’s assets.

classification: Trades & ServicesTrades & Services

1d ago

SOLUTION CENTRE CONSULTANT

at Brisbane City Council

Brisbane QLD

Support Council employees with clear advice and smart solutions, helping them navigate enquiries across a variety of services.

classification: Call Centre & Customer ServiceCall Centre & Customer Service

1d ago

Our mission statement

‘Dedicated to a better Brisbane' is more than just a tag line in Council's logo. It is our commitment to Brisbane residents to make Brisbane a great place to live, work and relax for everyone, today and tomorrow.

Featured

Brisbane City Council is a nationally recognised employer of choice.

We have received awards for programs in:• career development• diversity• health and safety• learning and development• work and family

Gallery photos

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Reviews overview

3.6175 ratings in total

5

66

4

36

3

27

2

24

1

22

85%

Rate salary as high or average

67%

Employees recommend this employer to friends

What’s it like working at Brisbane City Council?

AI summary of recent reviews

Brisbane City Council offers several positive aspects that employees value highly. The work-life balance is frequently praised, with flexible arrangements and good leave benefits. Employees appreciate their supportive colleagues and the strong sense of camaraderie in many teams. The organisation provides comprehensive training and development opportunities, including specialised programs, and offers attractive benefits packages including superannuation and salary packaging options.

However, employees have noted some areas for improvement. The effectiveness of management varies across departments, with some areas requiring better communication and support systems. Some departments face cultural challenges including resistance to change and collaboration difficulties. Bus drivers have reported specific concerns about fleet maintenance and support systems, while some employees find the administrative processes overly complex and bureaucratic.

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Recent reviews

5.0

Electrician

Feb 2026

Brisbane QLD 400010 to 11 years in the role, former employee

Great place to work

The good thingsGood work balance an great coworkers

The challengesWork crews are slightly undermanned.

1.0

Experienced Bus Driver

Jan 2026

Willawong QLD 41105 to 6 years in the role, former employee

Poor workplace culture, inadequate management support, unrealistic expectations, old fleet issues.

The good thingsGood Money On Weekend and Public Holidays.

The challengesMy experience as a bus driver was extremely challenging due to workplace culture, fleet condition, and lack of genuine support rather than the driving role itself. I experienced repeated inappropriate and unprofessional conduct from depot management, including misrepresentation of incidents and conversations. Some team leaders appeared to actively look for issues against drivers, resulting in public embarrassment and negative records being placed on files without fair or transparent processes. The bus fleet has ongoing mechanical and comfort issues, with some vehicles having very high mileage. These issues affected drivers’ health and wellbeing. When drivers raised concerns, they were not guided or supported. Instead of addressing fleet problems, drivers were sometimes told to move to another depot. Drivers are constantly monitored through GPS and onboard cameras, yet there is no equivalent transparency or accountability in management interactions.

3.0

Trainee Bus Driver

Nov 2025

Brisbane QLD 4000Less than 1 year in the role, former employee

One was enough, Caution is urged before applying for this role.

The good thingsI enjoyed learning about bus operations, driving skills, and the onboard technology. The training provided valuable insight into the public transport system, and several trainers were knowledgeable and supportive.

The challengesThe program structure often involved long waiting periods and inconsistent communication between HQ and depots. Some trainers were overly critical of minor mistakes and lacked cultural awareness, particularly toward trainees from non-English backgrounds. Feedback on driving performance was sometimes contradictory, making it difficult to track progress. Administrative processes were rigid, with limited notice for roster changes, impacting work-life balance. Pressure to pass assessments on the first attempt was unrealistic and contributed to unnecessary stress.

Ratings for Brisbane City Council are shared as-is from employees in line with our community guidelines

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