Employees appreciate the supportive and approachable management at CASPA, who provide excellent staff support and advocacy. Staff find the work highly rewarding and meaningful, making a positive difference in young people's lives. The company offers extensive training opportunities, including paid training and clinical supervision, alongside a diverse and inclusive team culture with supportive colleagues. Work/life balance is prioritised through flexible rosters, and benefits and pay are excellent, including above award wages, salary sacrifice options, and free gym memberships.
However, there are some potential challenges, such as the emotional demands of working with traumatised young people who may display challenging behaviours. Some staff have noted that communication within the service could be improved, with information occasionally shared at the last minute. High staff turnover can impact work/life balance and create additional workload pressures at times. As a growing organisation, CASPA is still establishing some systems and processes, which can occasionally require patience as things are sorted out.