Employees find working at CASPA highly rewarding, particularly the opportunity to support young people and make a meaningful difference in their lives. Staff appreciate the supportive and approachable management, extensive training opportunities, and collaborative team culture. The company prioritises work/life balance with flexible rosters, and offers a diverse and inclusive workplace where everyone is encouraged to be themselves. Additionally, CASPA provides competitive pay and benefits, including above-award wages, salary sacrifice options, and gym memberships.
However, there are some potential challenges, such as the emotional demands of working with young people who have experienced trauma and managing challenging behaviours, which require strong self-care practices. Some staff have noted that communication between locations could be improved, and high staff turnover can occasionally create workload pressures. A small number of employees have raised concerns about management consistency in areas such as transparency and fairness.