Cater Care
(155 reviews)
Company Reviews
Working at Cater Care
2.6155 ratings in total
5
31
4
20
3
19
2
20
1
65
56%
39%
Work/Life balance
2.8(155 ratings)
Career development
2.5(155 ratings)
Benefits & perks
2.1(155 ratings)
Management
2.3(155 ratings)
Working environment
2.7(155 ratings)
Diversity & equal opportunity
2.8(155 ratings)
Reviews
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1.0
Supervisor
Apr 2026All Adelaide SALess than 1 year in the role, former employee
Poorly supported FIFO role with high staff turnover, and regular unpaid work beyond contract.
The good thingsThe FIFO lifestyle allows a full week off to forget about work and relax.
The challengesInconsistent management, minimal support from upper management on site, high staff turnover with constant training, heavily reliant on agency staff to fill vacant roles. Regular unpaid overtime beyond contracted hours, ongoing pay issues, and very little on-site presence from upper management.
5.0
Manager
Mar 2026Parramatta NSW 21509 to 10 years in the role, current employee
Best move I made for career growth and personal satisfaction of role
The good thingsGreat culture, people orientated, lots of opportunities for growth, valued for you opinion
The challengesHospitality is a challenging industry and Cater Care is always adapting to industry demands with a balanced approach
1 person found this helpful
1.0
Aged Care Role
Mar 2026Toronto NSW 2283Less than 1 year in the role, current employee
Poor work conditions, management and many pay issues for all staff
The good thingsThere’s nothing positive
The challengesNot enough people or resources to do the job
1 person found this helpful
1.0
Hospitality
Mar 2026Sunshine Coast QLD4 to 5 years in the role, current employee
Extremely poor management , and hiring skills.
The good thingsMy team mates , we have had to work together , as management let's tasks fall
The challengesEverything , toxic managers, no room to be higher in the company, over worked , under paid for skill level. Management treat their staff extremely poorly . Employees with 0 experience put in roles as of lack of supervisors.
No allocation of fresh water , Completing online training for hours with no pay . You are a number !
3 people found this helpful
1.0
Chef
Feb 2026Toowoomba QLD 4350Less than 1 year in the role, former employee
I would not recommend working for Cater Care
The good thingsResidents and site staff are lovely
The challengesManagement has lack of communication. Toxicity trickles from the top down
5 people found this helpful
1.0
Camp Manager
Jan 2026Brisbane QLD 4000Less than 1 year in the role, former employee
Toxic Operational Management in Crisis
The good thingsMeeting and working with other Cater Care team members
The challengesThe most toxic and unsupportive upper management structure
6 people found this helpful
1.0
Utility Staff
Dec 2025Woleebee QLD 44191 to 2 years in the role, current employee
Worst company I have ever worked for
The good thingsSome of the people you meet
The challengesBy far the worst camp "managment" I have ever come across. The operations "manager" needs a new career path and an attitude change. Shows that CC as a whole is not a great company.
5 people found this helpful
1.0
Servery Attendant
Dec 2025Woongarrah NSW 2259Less than 1 year in the role, former employee
Worst company I have ever worked for
The good thingsThere was nothing good about working for cater care
The challengesThe food . Was never enough food for residents sandwiches were boring and bread was stale most times reuse food cakes and muffins were always bland no care put into the cooking residents were not there priority it was all about the dollar . They use agency staff all the the time and management don’t care about there staff
4 people found this helpful
1.0
Mine Site Cleaner
Dec 2025Savage River TAS 7321Less than 1 year in the role, former employee
Unfortunately poor management
The good thingsThere was only 1 good work mate
The challengesManagement is a good one, Management commenting a lot about looks and appearance when first go and see them. Lies, talkiny behind everyones back
4 people found this helpful
3.0
Manager position with no authority
Sep 2025Manly West QLD 41792 to 3 years in the role, former employee
Not worth the effort for what you are paid
The good thingsResidents are very grateful
The challengesNavigating too many levels of 'authority'. Grouping of team workers depending on backgrounds. Catering team very complicated, making up their own rules according to their mood. Big level of family ties in the business.
3 people found this helpful
1.0
Head Chef
Aug 2025Dubbo & Central NSWLess than 1 year in the role, former employee
work hours very tight. there is no proper training for new staff, mostly online training.
The good thingsfriendly co worker...
The challengesmanagement don't know and care whats happening at work. Leader doesn't have leadership and communication skill. Staff just a body to do the job.
4 people found this helpful
1.0
Catering Assistant
Aug 2025Adelaide Airport SA 59501 to 2 years in the role, former employee
Run to the hills and dont look back
The good thingsGoing home and days off work.
The challengesOverworked and dealing with managment.
4 people found this helpful
1.0
Utility All Rounder
Jun 2025Adelaide Airport SA 59501 to 2 years in the role, former employee
Catercare can be a good place to work, depending on management and staff. Pays okay, not the best. Stressful and away from home a lot. Not worth it. Watch out for gossip and toxic workmates.
The good thingsSome managers were ok. Others were toxic.
Staff were quite good but always a massive turnover and can never keep staff because they don't care enough too. Management would rather keep contracting staff happy then actual staff working at the site.
Residents at camp site were great.
The challengesManagement needs work.
Gossip was rife in the workplace and caused a lot of trouble especially because of one of managers spreading it like wildfire.
8 people found this helpful
1.0
Catering Assistant
Feb 2025Adelaide SA 50003 to 4 years in the role, current employee
Not worth the time nor money for the stress
The good thingsIt's a job for now.
And the clients
The challengesManagement are not supportive.
90% of shifts are short staffed
Training inadequate
Employees are not held responsible for inadequate work.
Good workers are always in the firing line while unreliable slack workers are rewarded and get away with everything.
16 people found this helpful
5.0
Senior Operations Manager
Jan 2025Melbourne VIC 3000current employee
Apply the job, might surprise you.
The good thingsSenior Management Support
The challengesShortage of skilled workers
2 people found this helpful
1.0
Housekeeping Attendant
Dec 2024Savage River TAS 7321
If they looked after their staff they wouldn’t have people leave every five minutes.
The good thingsPeople I worked with
The challengesDespite their claim that there are opportunities for career advancement this is not true. Expected to do overtime at very short notice. Very high staff turnover.
20 people found this helpful
5.0
Kitchen Assistant
Sep 2024Eight Mile Plains QLD 4113Less than 1 year in the role, current employee
his is the most fantastic job I've ever had! The team, the environment, and the opportunities for growth make it truly exceptional.
The good thingsOur team is incredibly helpful and fantastic! They go above and beyond to support each other and ensure success for everyone involved
The challengesAt this company, nothing feels impossible! The supportive environment and collaborative spirit empower us to tackle challenges head-on and achieve our goals together
3 people found this helpful
1.0
Catering Assistant
Aug 2024All Adelaide SA
Run! Their values are 'care, pride and community' but this is far from true!
The good thingsNone at all. Run, run, run!
The challengesToxic management, overworked, if short staffed - you're expected to carry out the role of 2 people in the same amount of time. Underpaid and not valued as an employee. Not enough hours in the day to carry out your expected tasks. Staff misconduct within the workplace is not taken seriously - when taking it to uppermanagement it is just laughed off.
30 people found this helpful
2.0
Food and Beverage Attendant
Jun 2024Cairns QLD 4870Less than 1 year in the role, current employee
Miximum work effort with minimum wage paid
The good thingsNice coworker to working with
The challengesAs working in Airport, fast paced working and poblem solving is very important
8 people found this helpful
5.0
Relief Manager
Mar 2024Gladstone & Central QLDcurrent employee
Give it a go, might surprise you.
The good thingsGood food and accomodation. Management beyond site level are contactable all times of the day. Career progression is very attainable and encouraged.
The challengesStaff Turnover has been a challenge
3 people found this helpful
1.0
Utility Worker
Jan 2024Townsville QLD 4810Less than 1 year in the role, current employee
Lausy.
The good thingsI enjoy working with some of the staff as they are really good team players. Unfortunately, management does not care at all about their worker we are just another number in their sheets.
The challengesHR is not organized. Managment does not care that you have to do extra tasks every day because of their poor management skills. They treat you very rudely.
18 people found this helpful
1.0
All Levels Catering Assistant
Jul 2023Nowra NSW 25411 to 2 years in the role, current employee
I love my job but the lack of support crushes you!
The good thingsThe residents! They are amazing and I love seeing them every day!
The Cater Care staff hugs to all!
The challengesAgency staff, they are different all the time and have no experience in Aged Care. Having NO support from your Ops Manager when CA's or Chefs don't show and you have to do 3 jobs at once including cooking for the day!
16 people found this helpful
1.0
Chef
Jul 2023Penrith NSW 27503 to 4 years in the role, former employee
Great place to work if u do nothing from first day, you will have a job for the rest of your life!!!!
The good thingsIf you like being under valued!! Not payed if you work above your role.. no operation manger contact after contacting them on the may problems in the workplace… this may be the place for you!!
The challengesOperations manger!! Work load!!
13 people found this helpful
5.0
Human Resources Coordinator
Jul 2023Parramatta NSW 2150
Great learning experience
The good thingsProvided an opportunity to grow in career.
The challengesTravel commute can be
2 people found this helpful
5.0
General Manager
Jul 2023Brisbane QLD 40007 to 8 years in the role, current employee
Enjoying every day
The good thingsGreat Company Culture
The challengesTravel commute can be challenging
5.0
Mine Site Cleaner / Bartender
Mar 20231 to 2 years in the role, former employee
great working experience
The good thingsAlways welcoming, loved working there
The challengesworking out in the elements ( heat, cold, rain)
2 people found this helpful
3.0
Catering Assistant
Jan 20231 to 2 years in the role, current employee
It's been an amazing 2 years, just the last 12 months have been challenging
The good thingsYou get to work in aged care.
The challengesLack of management and organisation when left with no manager.
4 people found this helpful
1.0
Management
Jan 2023Lord of the flies
The good thingsThe elderly residents were a ray of light in an otherwise grim work environment
The challengesAlways understaffed with no support from upper management. Extreme pressure to perform unrealistic expectations with poor and often incorrect pay. Toxic work environment with no cooperation from team members.
19 people found this helpful
1.0
Chef
Oct 20221 to 2 years in the role, former employee
Don’t waste your time.
The good thingsClocking off and my week off. Certain staff but the good ones always left. Unfortunately the staff that you didn’t want always hung around.
The challengesUpper management are shocking. Promise the world and deliver nothing. They have no idea what is going on in their camp sites and have zero care for mental health. Recruitment need to be re-trained on hiring staff.
21 people found this helpful
1.0
Manager
Sep 2022former employee
Worst company in 25 years working hospitality
The good thingsLeaving this company
The challengesHighest staff turn over I’ve ever seen in a large company ! people don’t stick around
Know training with a sink or swim atmosphere
Upper management un supportive and out of touch
Honestly worst experience working 25 years in hospitality
20 people found this helpful
Recruitment CoordinatorSorry to hear that you have had such a bad experience! We are trying to better a number of our processes. Please send any feedback you have to ([email protected]). Thank you for rating and we hope your experience has improved since then.
30d+ ago
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