Centaur Software
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    Centaur Software
    (12 reviews)
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    Company Reviews

    Working at Centaur Software

    2.812 ratings in total
    5
    4
    4
    1
    3
    0
    2
    3
    1
    4
    67%
    Rate salary as high or average
    42%
    Employees recommend this employer to friends
    Work/Life balance
    3.3(12 ratings)
    Career development
    2.8(12 ratings)
    Benefits & perks
    2.3(12 ratings)
    Management
    2.5(12 ratings)
    Working environment
    2.8(12 ratings)
    Diversity & equal opportunity
    3.2(12 ratings)
    Ratings for Centaur Software are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 13 reviews sorted by most recent
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    5.0
    Support Analyst Level 1 & 2
    Nov 2025
    Surry Hills NSW 20108 to 9 years in the role, current employee
    My experience with Centaur Software was filled with ups and downs, I have grown as a consequence
    The good things- Great work life balance and Hybrid Work options - Great team and work environment - Friendly Team - Room to expand and grow into different roles that are more suited to your preference - Offers both Team Building and Christmas Events - Has allowed me to grow as a person - Always learning new things - Management is agreeable and able to listen - Training provided for new employees - Reviews on progress and they help you plan your future
    The challenges- The company had a few flaws in the past however has grown from this and continues to grow - You need to pace yourself and not overwork, detail and accuracy is more important than call count - Need to have patience - At times you have to deal with micromanagement however this is most likely because they genuinely want to ensure quality
    5.0
    Specialist Trainer D4W
    Sep 2025
    Singleton WA 61751 to 2 years in the role, former employee
    Wonderful company to work for. I had an amazing specialist trainer who trained me and a lot of support within the organisation. I only left as at the time of my employment they could not offer me more hours. Overall I was very happy with the company.
    The good thingsGreat Company and Great Colleagues
    The challengesNo complaints regarding my role with Centaur Software.
    5.0
    Training Specialist
    Apr 2023
    Sydney NSW 2000
    Working from home and fun and energetic pace work environment
    The good thingsGreat work and life balance. Very flexible
    The challengesI guess working from home but that also is a great felxability
    4.0
    Team Leader
    Jul 2022
    5 to 6 years in the role, current employee
    I am very happy working for Centaur, as mentioned above, very good work-life balance. A lot of the colleagues have been working in the company for 10+ years. They wouldn't stay if it was not a good company. This is my 6th year and I am still loving it.
    The good thingsFlexible hybrid work mode, very good work-life balance working in Centaur.
    The challengesI guess it is the same challenges as you would have working for any other companies.
    1.0
    technical support
    Jun 2022
    5 to 6 years in the role, former employee
    It’s like working in a frat house with zero professionalism.
    The good thingsI met a few friends at this workplace and was a good place to get your foot into the industry
    The challengesDealing with constant politics, unprofessionalism and being micro managed
    5.0
    Accounting Department
    Jun 2022
    Many years at the company... great place to work!
    The good thingsWelcoming environment, room for growth, friendly and approachable management with an open door policy, close-knit team, good pay
    The challengesIntroduction of new products and services requires being up to date with new processes and procedures which is challenging at time
    1.0
    Accounting Department
    May 2022
    Not a good overall employment experience and I wouldn’t recommend working there.
    The good thingsFlexible work hours and a good location near Central station
    The challengesNegative and volatile management, no staff incentives or benefits for exceptional work and no career growth or development
    1.0
    Customer Service
    Jan 2022
    Terrible culture
    The good thingsHardly can think of anything
    The challengesOrganizational management is harsh, tight with money, unrealistic expectations, internal processes outdated
    2.0
    Customer Support Role
    Sep 2020
    1 to 2 years in the role, former employee
    I enjoyed the work for first few months but preferred to move on with other opportunities
    The good thingsEasy to access to Central Station
    The challengesthe fact constant of being inconsistent in training .
    2 people found this helpful
    1.0
    Customer Support Representative
    Jun 2018
    Less than 1 year in the role, former employee
    the worst place I have worked in
    The good thingstime in lieu is available and that is literally the only perk
    The challengesruthless management, having to work on ten tickets at the same time while still taking more calls
    5 people found this helpful
    2.0
    Support Analyst
    Feb 2018
    3 to 4 years in the role, former employee
    This job got my foot in the door of this industry, but was ultimately an awful experience.
    The good thingsA good primer for learning the basics of customer support.
    The challengesAbsolutely no career progression, contradictions from management, frequent employee policy changes, not a team environment, depressing workplace visually, extremely low salary compared to similar roles, weekend work for next to no pay/reward, no company \"culture\", high employee turn-over leads to overburdening of existing staff, problems with office \"politics\", inefficient support procedures.
    1 person found this helpful
    5.0
    Manager
    Mar 2017
    Friendly team with a relaxed yet productive work environment.
    The good thingsGrowth opportunities Friendly environment Well respected by clients Not micromanaged On-the-Job Training and/or External Training provided Low turnover of staff
    The challengesWith many products and services available, a lot of initial and continual training is required.
    2.0
    Training Administrator
    Sep 2015
    long time for little reward
    The good thingsflexibility with working hours
    The challengesinconsistent management
    2 people found this helpful
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