City Cave Float and Wellness Centre
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    City Cave Float and Wellness Centre
    Write a review
    Write a review

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    Healthcare Services

    Jobs at City Cave Float and Wellness Centre

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    Area Manager

    at City Cave
    Brisbane QLD
    Join the City Cave team to be part of the leading brand in float, sauna and massage services in Australia.
    Join the City Cave team to be part of the leading brand in float, sauna and massage services in Australia.
    classification: Retail & Consumer ProductsRetail & Consumer Products
    6d ago
    6d ago

    Float Attendant - customer service/retail

    at City Cave Ipswich Springfield
    West Ipswich, Brisbane QLD
    Come join our health and wellness team
    Come join our health and wellness team
    classification: Retail & Consumer ProductsRetail & Consumer Products
    6d ago
    6d ago

    Reviews overview

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    Recent reviews

    2.0
    Customer Service Role
    Jul 2025
    Aspley QLD 4034Less than 1 year in the role, former employee
    Do not work at City Cave Aspley The job itself isn’t that bad. Lots in entitled customers that expect you to turn yourself inside out to accomodate their every whim but that’s expected in this “wellness” industry I guess. The best past of the job were my work mates - great bunch of girls. The worst part was the owner. No training systems in place at all. Basically you learn by making mistakes. Staff not trained properly means hygiene protocols not adhered to. No manuals or guidelines to go to for information on POS or any of the technologies - you basically are in WhatsApp constantly asking questions in the “group chat” hoping someone knows the answer. The owner plays staff off against each other, gives more shifts to his “favourites”. Constantly changes goal posts for sales goals, says he will give rewards but never does. Honestly the worst boss I’ve ever had in terms of support and leadership.
    3.0
    Float Attendant
    Nov 2024
    Brisbane QLD 40001 to 2 years in the role, former employee
    A few poor things contribute to City Cave not being the best place to work in the long run, but overall a good transition in between workplaces.
    The good thingsThe customers. No day is ever the same. Also when you build rapport with your customers they may bring you little gifts to make you smile!
    The challengesWorking alone. Not a lot of social aspect to build colleague relationships and have much of a business culture internally. No opportunity for growth. I had discussed promotion / role changes / various other job opportunities, up to five times while working there, unfortunately all met with no acknowledgment. Also a lot of shift changes and cancellations last minute. Despite needing to be available for the company at all times, the level of respect and dedication given to their staff is not what is expected from yourself.
    1.0
    Assistant Manager
    Sep 2022
    Less than 1 year in the role, former employee
    Wouldn’t recommend working here
    The good thingsSmall discount on retail products
    The challengesPoor management with little support. Usually will working by yourself, trying to serve clients and clean rooms in a short amount of time
    Ratings for City Cave Float and Wellness Centre are shared as-is from employees in line with our community guidelines
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