Convergys
    (5 reviews)
    Unclaimed

    Company Reviews

    Working at Convergys

    3.65 ratings in total
    5
    1
    4
    2
    3
    1
    2
    1
    1
    0
    60%
    Rate salary as high or average
    60%
    Employees recommend this employer to friends
    Work/Life balance
    3.2(5 ratings)
    Career development
    3.2(5 ratings)
    Benefits & perks
    3.4(5 ratings)
    Management
    3.0(5 ratings)
    Working environment
    3.8(5 ratings)
    Diversity & equal opportunity
    3.8(5 ratings)
    Ratings for Convergys are shared as-is from employees in line with our community guidelines

    Reviews

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    4.0
    Talent Sourcing Supervisor
    Mar 2021
    1 to 2 years in the role, former employee
    Challenging role hit I enjoy it.
    The good thingsThey value your hard work.
    The challengesWorking 18hrs. A day.
    3.0
    Senior Customer Service Representative
    Jan 2020
    1 to 2 years in the role, former employee
    My experience in Convergys is good for a first job.
    The good thingsI enjoyed the perks of the company and the relationship with my colleagues.
    The challengesChallenge is the changing metrics every month.
    4.0
    Major Incident Manager
    Feb 2016
    It was a great learning experience in a global organisation.
    The good thingsIt's a good learning experience as it is a global company with interaction between international teams.
    The challengesThe selection process for internal jobs is not very transparent and consistent at times.
    2.0
    Back office
    Feb 2016
    Convergys
    The good thingsThe staff were great
    The challengesPoorly trained managers and zero opportunities for progression
    5.0
    Technical Support Representative
    Oct 2015
    Develop my skills in communication
    The good thingsSalary and perks
    The challengesMaintening a good standing in a team
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