Support the continual improvement of the applications managed by the Platform Application Services team
Support the continual improvement of the applications managed by the Platform Application Services team
2d ago
2d ago
CPA Australia
(46 reviews)
Company Profile
Company overview
Website
Industry
Education, Training & Professional Development
Specialities
Education, Training, Policy, Accounting, Finance, Member Services, Higher Education
Company size
101-1,000
Primary location
Level 20, 28 Freshwater Place Southbank Victoria
CPA Australia boasts a rich heritage dating back to 1886 and has an extensive global reach with more than 175,000 members in over 100 countries and regions, supported by 20 offices around the world.The CPA designation is recognised and respected across the globe. It signifies financial, accounting and business advisory professionals of the highest training and expertise.CPA Australia’s core services to members include education, training, technical support and advocacy. Employees and members work together with local and international bodies to represent the views of the profession to governments, regulators, standard setters, industry, academia and the general public.
Jobs at CPA Australia
Based on your search activityCoordinate the operational delivery of our CPA Program and Foundation Pathways.
Coordinate the operational delivery of our CPA Program and Foundation Pathways.
15d ago
15d ago
Our mission statement
Our purpose is to be partners for progress – to strengthen trusted relationships with members and communities, so we continue to lead the future and develop business professionals with tomorrow’s capabilities.
Gallery photos
Reviews overview
2.946 ratings in total
5
10
4
5
3
9
2
13
1
9
92%
43%
What’s it like working at CPA Australia?
AI summary of recent reviews
CPA Australia offers several notable benefits that employees consistently appreciate. The flexible working arrangements enable a positive work-life balance, while the above-market compensation provides financial security. Staff members particularly value their supportive colleagues at the ground level, and the office locations and facilities receive positive feedback, including quality in-house catering for events.
However, employees have identified areas for improvement within the organisation. The company faces challenges with management effectiveness and communication, while frequent restructures have led to uncertainty among staff. The siloed nature of departments can hinder collaboration, and some departments report challenges with workload management and meeting expectations.
Is this AI summary useful?
Recent reviews
2.0
GMX Team
Feb 2026Southbank VIC 30061 to 2 years in the role, current employee
Leadership is constantly receiving the same negative feedback, which they constantly ignore.
The good thingsMembers are great and some colleagues are amazing. It used to be good for hybrid work but that is changing.
The challengesLeadership is toxic, aggressive leaders are promoted over competent staff who are overworked until they burnout and leave.
1.0
Project Delivery
Nov 2025Southbank VIC 3006Less than 1 year in the role, former employee
Employer of Last Resort
The good thingsGreat at entertaining with food and drinks.
The challengesHeavy workloads with unrealistic requirements and expectations. When issues were encountered, it became a case of shoot the messenger.
1.0
Administration
Sep 2025Southbank VIC 30065 to 6 years in the role, current employee
CPA Australia offers flexible working arrangements and above-average pay for customer service and administration roles. Unresolved system issues, reliance on outdated processes, and an unaddressed toxic culture that avoids accountability can make the work repetitive and dealing with misconduct frustrating.
The good thingsThe biggest benefit of working at CPA Australia is the flexible working arrangements, which make it much easier to balance work and personal life. The organisation also pays above-average wages for customer facing and administration roles, which is a real positive compared to many similar employers.
For someone looking for stability, good work–life balance, and competitive pay, CPA Australia can be a solid option.
The challengesI started in customer facing role before moving into an office position, not through career growth but because of workplace misconduct that leadership and HR ignored. Speaking up about misconduct only led to further punishment, while the actual behaviour was brushed aside.
The culture discourages accountability, with a heavy reliance on outsourcing to Malaysia and little investment in developing or training local staff. Repetitive tasks are common due to unresolved system faults, and staff are pressured to meet service levels that management won’t admit we’re consistently operating outside of.
A lot of “busy work” exists to preserve outdated processes that don’t benefit members, despite the very high fees they pay. Staff wellbeing and development take a back seat to protecting leadership and maintaining the status quo.
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