DHL
    (248 reviews)
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    Company Reviews

    Working at DHL

    3.6248 ratings in total
    5
    88
    4
    62
    3
    42
    2
    23
    1
    33
    81%
    Rate salary as high or average
    67%
    Employees recommend this employer to friends
    Work/Life balance
    3.4(247 ratings)
    Career development
    3.5(247 ratings)
    Benefits & perks
    3.2(247 ratings)
    Management
    3.2(247 ratings)
    Working environment
    3.6(247 ratings)
    Diversity & equal opportunity
    3.7(247 ratings)
    Ratings for DHL are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 248 reviews sorted by most recent
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    most recent
    1.0
    Forklift Driver
    Apr 2026
    Yatala QLD 4207Less than 1 year in the role, current employee
    Worst place I have ever worked, treat casuals extremely poor and FT workers openly treat you bad
    The good thingsSome genuine nice people who try to make it better
    The challengesToxic managers and work culture, guys who have been there a long time will yell and scream at other casuals. Truck drivers have a bad attitude and yell at you. Place is always dirty and rubbish is in front of fire safety doors
    5.0
    Warehouse Associate
    Mar 2026
    Australind WA 62333 to 4 years in the role, former employee
    Warehouse roles like manual labour
    The good thingsGreat working conditions
    The challengesSalary packages and accommodate
    1.0
    Operations
    Oct 2025
    Melbourne VIC 30001 to 2 years in the role, former employee
    Not worth the toll on your mental health work life balance doesn't exist here.
    The good thingsSome industry exposure and supportive colleagues
    The challengesThe environment is affected by micromanagement, excessive workloads and limited training. Work life balance is lacking, which has adverse effects on employee wellbeing.
    2 people found this helpful
    5.0
    Warehouse Assistant
    Apr 2025
    Melbourne VIC 3000Less than 1 year in the role, former employee
    Fun and challenging. A place where I grew and gain experience using computer systems! It helped me to be able to think fast on my feet and problem solve! That has help me in my future roles!
    The good thingsI like the busy fast paced investment, the challenges the job had to offer and the friendly co-workers and benefits.
    The challengesThe computer systems playing up.
    1 person found this helpful
    5.0
    Forklift Driver Freight Handler
    Mar 2025
    Matraville NSW 20361 to 2 years in the role, former employee
    Experience at DHL as a freight handler and forklift driver, managing cargo movement, loading/unloading operations, and ensuring safety and efficiency in warehouse logistics.
    The good thingsGood work environment.
    The challengesOne of the challenges I faced was adapting to a fast-paced environment, but I managed it by improving my time management and communication skills.
    2 people found this helpful
    1.0
    Warehouse Coordinator
    Mar 2025
    Moonah TAS 70095 to 6 years in the role, former employee
    The most toxic workplace I have ever worked at.
    The good thingsWhen I left. Best thing I ever did.
    The challengesToxic culture, bad management, no support for employees.
    2 people found this helpful
    2.0
    Customer Service Role
    Aug 2023
    Brisbane QLD 4000
    Good company (business) with bad company (people)
    The good thingsCompany in general seems to care about staff wellbeing
    The challengesCliques, poor individual management. Given growth of company, staff are inadequately compensated.
    3 people found this helpful
    5.0
    Warehouse Picker and Packer
    Dec 2022
    3 to 4 years in the role, former employee
    Good people and understanding
    The good thingsGood environment good teamwork
    The challengesDelaying of salary could not pay on time
    5.0
    Master Data Direct Entry
    Jul 2022
    Less than 1 year in the role, current employee
    Work friendly environment close to home also working from home one day a week
    The good thingsWork is enjoyable and the people friendly
    The challengesLearning about the Licencing laws and requirements for Australian Pharmacies
    1 person found this helpful
    1.0
    specialist fright officer
    Apr 2022
    3 to 4 years in the role, former employee
    Management or supervisors needs more training to improve work culture
    The good thingsJob security and no work on weekends
    The challengesmanagement needs more training they don't have any work ethic's they bring there personal problems at work which is not good
    3 people found this helpful
    5.0
    Customer Service Representative
    Feb 2022
    1 to 2 years in the role, former employee
    Great place to work
    The good thingsEverything was good.
    The challengesNothing that comes to mind
    1 person found this helpful
    1.0
    Office Administrator
    Jan 2021
    1 to 2 years in the role, former employee
    Awful.
    The good thingsThe location of the office.
    The challengesManagement was difficult and demanding all the way up the line. It was one of the worst cultures and environments that I have ever worked in.
    4 people found this helpful
    2.0
    Operations Officer
    Sep 2020
    1 to 2 years in the role, current employee
    Big name nothing else
    The good thingsMonthly free site lunch
    The challengesPoor performance employee stay; HR do nothing; sign loss-making contract; under budget; unrealistic expectation to operation team to make profit
    3 people found this helpful
    4.0
    Receptionist
    Aug 2020
    1 to 2 years in the role, former employee
    Great experience overall.
    The good thingsThe work ethic, environment and people
    The challengesBeing expected to do tasks outside your role.
    2.0
    Assett
    Jul 2020
    9 to 10 years in the role, former employee
    good for a short time, not for a career
    The good thingsAlways find good people in any workplace
    The challengesNo leadership. No accountability. Extremely limited support. Poor salary.
    2 people found this helpful
    5.0
    Commercial Manager
    Mar 2020
    5 to 6 years in the role, former employee
    Fantastic Global company that offers great opportunity to grow within the business
    The good thingsFantastic opportunities for growth both personally and within the business.
    The challengesLiving environment in PNG
    1 person found this helpful
    2.0
    Storeperson
    Mar 2020
    5 to 6 years in the role, current employee
    You are a number not a name
    The good thingsTeam members and general working environment
    The challengesStaff shortageds in peak times/ days. Poor MHE
    1 person found this helpful
    4.0
    Warehouse Manager
    Mar 2020
    Less than 1 year in the role, former employee
    Great company to work for and a good team that made for a good experience.
    The good thingsEmployee engagement
    The challengesTechnology and Systems could be improved
    5.0
    Operations
    Mar 2020
    1 to 2 years in the role, current employee
    Will never forget it
    The good thingsGreat people, great environment
    The challengesAll challenges were an experience and faced them head on.
    1 person found this helpful
    5.0
    Admin Assistant
    Mar 2020
    Less than 1 year in the role, former employee
    Nice people, great company culture, easy to work!
    The good things- clean office - great culture - food days!!
    The challenges- more communication about career progress
    2.0
    Storeperson
    Mar 2020
    Less than 1 year in the role, former employee
    Not ideal
    The good thingsMade a few awesome friends
    The challengesBad structure. High up Management not seeing the conditions workers had. Working 15hr days and almost a month straight
    1 person found this helpful
    3.0
    Can driver then storeman
    Mar 2020
    11 to 12 years in the role, former employee
    Good 11 years under some bosses other bosses had to watch your back... very stressful
    The good thingsBeing my own boss in a van
    The challengesPremises too small. Office workers have no idea on floor work
    5.0
    Storeperson
    Mar 2020
    1 to 2 years in the role, former employee
    Amazing
    The good thingsWork environment. Team and good balance of work and personal life.
    The challengesNothing was difficult, job was easy and people was easy going
    5.0
    Forklift Driver
    Mar 2020
    1 to 2 years in the role, former employee
    Great
    The good thingsGood management, clear expectations
    The challengesVery strict, low tolerance for mistakes
    4.0
    Picker and Packer
    Mar 2020
    1 to 2 years in the role, former employee
    Overall good experience
    The good thingsGood pay rate and role changing
    The challengesTo work fast to get the job done
    3.0
    Administration Officer
    Mar 2020
    1 to 2 years in the role, current employee
    Great company perks but poor management
    The good thingsGreat perks and work life balance
    The challengesNot a great culture, can’t speak for the sites in its entirety however my particular site has terrible management and poor staff morale
    2 people found this helpful
    1.0
    Senior Service Manager
    Mar 2020
    5 to 6 years in the role
    is a great place to work but not if you want to grow and move up in the organisation. very limited cause/ due to management lack of interest in staff
    The good thingspeople and staff, excellent surrounding and environment to working in.
    The challengesSenior management is poor, limited experience and knowledge in people management.
    1 person found this helpful
    4.0
    Picking and Packing Role
    Mar 2020
    1 to 2 years in the role, former employee
    excellent Teamwork
    The good thingsThe company treated you fairly
    The challengesLearning different tasks
    5.0
    Load Planner
    Mar 2020
    Less than 1 year in the role, former employee
    Great experience
    The good thingsPeople are nice and helpful
    The challengesNone that I can think off
    5.0
    Collections Officer
    Mar 2020
    former employee
    Great place to work
    The good thingsGreat management ongoing opportunities to retrain in different departments.
    The challengesCurrent staff are weary of new staff.
    1 person found this helpful
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