Company Profile

Company overview

Industry

Home & Garden Retail

Primary location

2 Davidson Street Chullora , New South Wales

Dick Smith is a leading retailer of consumer electronics. With 390 stores across Australia and New Zealand we're also the largest by store footprint. Our store network consists of, in Australia, 286 Dick Smith stores, 30 David Jones Electronics Powered by Dick Smith stores and 9 Move stores, and in New Zealand, 61 Dick Smith stores. Our retail sales put us in the top three with revenue in excess of $1.2 billion in FY2014. Dick Smith operates an omni-channel platform consisting of the largest consumer electronics physical store network in Australia and New Zealand, online shops, mobile shops, mobile apps and click-and-collect. We're also rolling out an online, in-store portal. Dick Smith connects with our customers through four physical store formats, catering for three distinct consumer demographics: Dick Smith, David Jones Electronics powered by Dick Smith, Move and Move by Dick Smith, located in the duty free terminal of Sydney International airport.Source: this is an extract from the company's own website

Reviews overview

3.4125 ratings in total

5

32

4

34

3

23

2

18

1

18

78%

Rate salary as high or average

55%

Employees recommend this employer to friends

What’s it like working at Dick Smith Electronics?

AI summary of recent reviews

Employees at Dick Smith Electronics appreciated the friendly team environment and enjoyed working with their colleagues. They felt proud to work for a nationally famous brand and valued the opportunity to work with new and exciting technology on a daily basis. Some employees also noted good career progression opportunities within the company.

However, there were potential challenges, with a number of employees feeling that management could be unsupportive or misguided at times. Employees found the sales targets and key performance indicators (KPIs) challenging to achieve. There were also concerns about the company's underperformance and job insecurity. Additionally, there were indications that work-life balance could be an issue, with expectations of overtime and weekend work.

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Recent reviews

1.0

Assistant Store Manager

Oct 2023

Osborne Park WA 60171 to 2 years in the role

It won't be missed.

The good thingsWorking for a nationally famous brand.

The challengesCompletely unsupportive regional management. Shabby, outdated stores with poor range - an excellent example is the decision to not carry the Nintendo Wii at launch.

5.0

Checkout Operator

Jun 2022

Less than 1 year in the role, former employee

I still miss talking to clients there and my friends at this company.

The good thingsIt was really nice and friendly environment

The challengesBeing a large organisation, it was micromanaged to a point where staff had to plan time off the counter for personal matters - but that's just the part and parcel of such high intensity work environment.

3.0

Sales Assistant

May 2019

1 to 2 years in the role, former employee

Fun while it was, a learning experience for businesses what not to do.

The good thingsWorking with small teams around technology.

The challengesDealing with management, ordering orders, competitive warranty add-on nature.

Ratings for Dick Smith Electronics are shared as-is from employees in line with our community guidelines

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