Doma Hotels
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    Doma Hotels
    (7 reviews)
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    Company Reviews

    Working at Doma Hotels

    3.77 ratings in total
    5
    4
    4
    0
    3
    0
    2
    3
    1
    0
    100%
    Rate salary as high or average
    57%
    Employees recommend this employer to friends
    Work/Life balance
    3.7(6 ratings)
    Career development
    3.3(7 ratings)
    Benefits & perks
    3.4(7 ratings)
    Management
    3.3(7 ratings)
    Working environment
    3.7(7 ratings)
    Diversity & equal opportunity
    4.7(6 ratings)
    Ratings for Doma Hotels are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 7 reviews sorted by most recent
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    2.0
    Maintenance Officer
    Mar 2026
    Barton ACT 26008 to 9 years in the role, former employee
    No longer a Company i would recommend people work for.
    The good thingsSome great people on the ground level to work with and supporting co workers.
    The challengesUpper management has no understanding of the day to day operations and how to achieve the best results for the guests and floor level staff. Used to be a great place to work many years ago until new HR management became involved in every aspect of the business. The Director of Hotels departed from the Company a few years ago and he focused on building people up to make a great work environment and unfortunately that kind of culture is gone for good and Doma is now only focus is money. The budget they set for departments is unrealistic considering the age of the buildings.
    2 people found this helpful
    2.0
    Front Office
    Jan 2026
    Barton ACT 26007 to 8 years in the role, current employee
    Used to be a great place to work 4-5 years ago, but has fallen on hard times in recent years.
    The good thingsThe people that you work with are all kind and helpful if needed, and everyone is willing to help each other when there's a lot going on.
    The challengesUpper management hasn't got a clue how things operate at the ground level and implement changes that are clearly a downgrade for both guests and staff, just making life difficult for no real gain besides money. Difficult to retain good staff as there is no real reward or incentive for going above and beyond and working hard besides a thank you email every blue moon.
    2 people found this helpful
    2.0
    Maintenance Role
    Dec 2025
    Canberra ACT 2600Less than 1 year in the role, former employee
    Was a great place to work.
    The good thingsThe Director of hotels was a legend.
    The challengesWhen he left it went down the toilet and the upper management power struggles where unbelievable to watch.
    1 person found this helpful
    5.0
    Maintenance Role
    Mar 2020
    3 to 4 years in the role, current employee
    ok ok ok ok
    The good thingsvery very very stable
    The challengesfive star environment
    5.0
    Guest Services Agent
    Nov 2019
    Less than 1 year in the role, former employee
    Amazing helpful friendly staff easy to learn would be back in a heart beat if I could
    The good thingsTeam work motivated staff and a management
    The challengesFacing difficulties guest complaining
    5.0
    Reception Role
    Jun 2019
    7 to 8 years in the role, former employee
    I would definitely return or recommend Doma Hotels as it was one of the best places I’ve ever worked at!!!
    The good thingsGreat team! Made some really good friends here and also met a lot of interesting people!
    The challengesHaving to deal with favouritism from managers towards certain people!
    2 people found this helpful
    5.0
    Guest Service Agent/ Reservations Agent
    Mar 2018
    3 to 4 years in the role, former employee
    Given an opportunity, I'd do it all over again
    The good thingsIt was so great to be part of two different amazing teams (Front Office & Reservations), who became close friends and some even family friends. The atmosphere was filled with respect for one another, good competition, great team work, and made the company a enjoyable place of work. Management was always supportive, as if they had an \"open door policy\", making them very approachable and easy to talk to.
    The challengesMostly personal challenges laid with certain employees' work ethic. Which was reported to management, and quickly attended to.
    2 people found this helpful
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