EBSCO Australia
    (9 reviews)

    Company Reviews

    Working at EBSCO Australia

    3.79 ratings in total
    5
    5
    4
    1
    3
    0
    2
    1
    1
    2
    89%
    Rate salary as high or average
    67%
    Employees recommend this employer to friends
    Work/Life balance
    4.0(9 ratings)
    Career development
    3.2(9 ratings)
    Benefits & perks
    3.7(9 ratings)
    Management
    3.3(9 ratings)
    Working environment
    3.3(9 ratings)
    Diversity & equal opportunity
    3.6(9 ratings)
    Ratings for EBSCO Australia are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 9 reviews sorted by most recent
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    1.0
    Accounts Executive
    Feb 2025
    Sydney NSW 20003 to 4 years in the role, former employee
    Probably don’t work here
    The good thingsNothing was good about working here
    The challengesI disliked company “culture”, dismissive management and disregard for workplace laws
    5.0
    Customer Service Role
    Oct 2024
    North Sydney NSW 2060
    Great company with a strong committment to servicing the needs of its customers and creating new products & services.
    The good thingsGreat company with people who are passionate about their customers. Solid management who are supportive of growth opportunities. Flexible work environment that strikes the right work-life balance.
    The challengesGlobal footprint and diversity of products can take time to be able to effectively navigate.
    4.0
    Customer Support Officer
    Mar 2020
    3 to 4 years in the role, current employee
    Flexible workplace that's accomodating.
    The good thingsGood work culture, and decent people there. Flexible with time and given that I'm deaf, my colleagues pick up phone calls for me when needed and being able to resolve the problems my own way.
    The challengesphone calls, and sometimes the questionable decisions made by the management that can affect your work.
    2.0
    Sales Role
    Jun 2019
    Toxic office culture in Melbourne. Early on my time was positive, but they had big reorganisations and good people were leaving constantly. This left a vacuum for bad personalities to play out their agendas. Typical career needs, such as personal developm
    The good thingsMet good people and developed some good sales skills, US training for sales staff really beneficial, nice location in Melbourne, good to learn how a corporation can (but probably shouldn't!) work.
    The challengesToxic environment, where nobody trusted each other. Lots of politics between managers and staff. High rate of churn, where passionate people were not recognised for their ability to sell or develop themselves. Poor behaviour was tolerated for far too long, and management were not experienced at selling EBSCO products.
    1 person found this helpful
    5.0
    Account Executive
    Sep 2018
    3 to 4 years in the role, current employee
    Great working experience that allows for professional growth
    The good thingsRecognition, opportunity to travel - interstate & overseas. Opportunity to work with a diverse group that enhances one’s skills and promotes professional growth.
    The challengesNegligible in the larger scheme of things
    5.0
    BioMedical
    Sep 2018
    1 to 2 years in the role, current employee
    Great place to work
    The good thingsChanging focus and adaptive
    The challengesDiverse number of products
    1.0
    Account Executive
    Jun 2018
    Disorganised, non-progressive with 1950s work culture
    The good thingsTraining overseas and ongoing learning opportunities
    The challengesPoor management. No flexible working from home arrangements for parents. Misogynistic culture. Little documentation of processes. High staff turnover. No onsite HR.
    2 people found this helpful
    5.0
    Accounts Manager
    Feb 2018
    Less than 1 year in the role, former employee
    Overall good
    The good thingsWork life balance. Friendly co-workers
    The challengesSalary was low and growth was not evident. Overall it was a good experience.
    5.0
    Accounts Officer
    Sep 2015
    1 to 2 years in the role, current employee
    Very good with new stuff to learn
    The good thingsGood environment with good people working around
    The challengesNone
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