eHealth NSW offers several positive aspects including flexible working arrangements, strong job security, and the opportunity to work on meaningful healthcare projects. The organisation's location is also appreciated by staff, with good access to amenities. Many employees value the stability and work-life balance provided by the organisation.
However, the organisation faces some challenges including slow decision-making processes and concerns about management direction. Career progression and pay increases can be slow, and there are opportunities to improve technology adoption. The traditional working culture and bureaucratic processes can impact efficiency and innovation.