Employees at Fire & Rescue NSW appreciate the purpose of the organisation and the ability to help people in need and serve the community. They value the camaraderie and teamwork among colleagues, as well as the exciting and varied nature of the work, where they face new challenges regularly. The excellent training, opportunities for career growth, and access to fitness facilities are also highlighted as positive aspects.
However, there are some potential challenges, such as potential issues with management and a perceived lack of support or effective leadership from senior roles. Concerns about limited funding and aging equipment have been raised, which can impact the organisation's ability to operate effectively. While the roster system is generally seen as family-friendly, some employees have found it challenging to balance work and personal life, particularly in certain roles. Additionally, the nature of the work can expose employees to traumatic and distressing situations, which may require active strategies to manage mental health.