FirstAidPro
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    FirstAidPro
    (6 reviews)
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    Company Profile

    Company overview

    Industry

    Education, Training & Professional Development

    Reviews overview

    1.76 ratings in total
    5
    1
    4
    0
    3
    0
    2
    0
    1
    5
    50%
    Rate salary as high or average
    17%
    Employees recommend this employer to friends

    What’s it like working at FirstAidPro?

    AI summary of recent reviews

    FirstAidPro offers valuable opportunities through its high-volume training environment, allowing trainers to gain experience delivering accredited first aid courses across different client settings. The company also provides flexible working arrangements, including work-from-home options, which employees appreciate.

    Areas for improvement include strengthening communication processes between management and staff, enhancing internal processes and governance, and developing more consistent management practices. Reviews suggest that clearer expectations and more transparent decision-making processes would benefit the organisation.

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    Recent reviews

    1.0
    First Aid Trainer and Assessor
    Dec 2025
    Adelaide SA 50006 to 7 years in the role, former employee
    Weak compliance culture, and lack of staff support made the role unnecessarily difficult.
    The good thingsThe organisation operates at scale and provides exposure to a high-volume training environment. Trainers can gain experience delivering accredited first aid courses and working across different client settings.
    The challengesThere appeared to be significant gaps in compliance awareness, governance, and internal processes. Expectations were often unclear, policies were inconsistently applied, and concerns around standards and procedures were not handled transparently. This created uncertainty for staff and raised questions about accountability and best practice.
    1.0
    Trainer and Assessor
    Jan 2025
    Adelaide Airport SA 59505 to 6 years in the role, former employee
    The work was enough but a poor & unprofessional management team.
    The good thingsLong term trainers, enough work, nothing else
    The challengesEverything else! Very poor comms, unhelpful manager & CEO
    1.0
    Marketing Role
    Aug 2024
    Adelaide SA 5000Less than 1 year in the role
    I found FirstAidPro to be a frustrating place to work. Improvements in communication, transparency, and employee support are needed for it to become a better workplace.
    The good thingsI got paid and met some lovely people
    The challengesDisappointing Experience with FirstAidPro I regret to say that my experience working with FirstAidPro has been quite disappointing. There were several issues that impacted my time with the company negatively. First, communication between management and the team was often unclear and inconsistent. It made it challenging to understand expectations and complete tasks efficiently. This lack of direction often led to unnecessary stress and confusion. Additionally, the company culture did not foster a positive or supportive work environment. I felt that employee concerns were frequently overlooked or dismissed, which affected morale and overall job satisfaction. Or if you were brave enough to bring a concern to light, you would get fired. There was a noticeable lack of transparency in decision-making processes. It often felt like employees were kept in the dark about important changes that affected our work and the company’s direction.
    Ratings for FirstAidPro are shared as-is from employees in line with our community guidelines
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